Prateek Bhargava, PMP®

Operations Associate

Gurgaon, Haryana, India10 yrs 11 mos experience
Most Likely To SwitchHighly Stable

Key Highlights

  • Proven track record in operational transformation.
  • Expertise in building scalable delivery networks.
  • Strong focus on leveraging AI in supply chain.
Stackforce AI infers this person is a Supply Chain and Operations expert with a focus on logistics and technology integration.

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Skills

Core Skills

Supply Chain OperationsLogistics Network DesignDelivery Network Scaling

Other Skills

Process ExcellenceProject ManagementProduct DesignStrategy and Operations TransformationNetwork Capacity PlanningConsulting

About

Operations and Supply Chain leader with strong experience in building and scaling large-scale last-mile, mid-mile, and fulfillment networks across quick commerce, fresh supply chains, and diagnostics logistics in India. Proven track record of driving operational transformation focused on speed, cost efficiency, network scalability, and customer experience excellence. Currently leading central last-mile and mid-mile operations at Country Delight, driving network performance, delivery reliability, capacity planning, and logistics cost optimization through control-tower governance and data-driven execution. My work focuses on strengthening delivery networks, improving fulfillment performance, and enabling scalable operating models across cities. Previously contributed to building instant delivery frameworks and scaling dark-store operations at Blinkit, supporting early quick commerce expansion across multiple locations. At Tata 1mg, led regional diagnostics logistics operations and helped design rapid doorstep sample collection and cold-chain supply models. Earlier career experience includes consulting assignments at Capgemini focused on process improvement and analytics-led operations transformation, along with foundational exposure to warehouse and last-mile execution roles at Grofers. Deeply interested in leveraging technology and Artificial Intelligence to solve complex supply chain challenges. Actively explore AI-driven use cases in routing optimization, workforce productivity, customer experience automation, and real-time control-tower visibility. Strong believer that the future of operations lies at the intersection of data, automation, and scalable execution frameworks. Keen to collaborate and exchange perspectives on scaling operations, strengthening delivery networks, and driving operational innovation.

Experience

10 yrs 11 mos
Total Experience
2 yrs 2 mos
Average Tenure
3 yrs 11 mos
Current Experience

Country delight

2 roles

Deputy General Manager Operations

Nov 2024Present · 1 yr 6 mos

Senior Operations Manager

Jun 2022Present · 3 yrs 11 mos

Tata 1mg

Regional Manager- E-diagnostics operations

Jul 2021Jun 2022 · 11 mos · Gurugram, Haryana, India

  • Designed and scaled 3-hour doorstep sample collection network across India
  • Managed operations across 22+ cities in North and East India
  • Delivered 98% on-time collections and 4.6 customer rating during Covid surge
  • Built cold-chain logistics model ensuring 2–8°C compliance
Logistics Network DesignSupply Chain OperationsProcess Excellence

Blinkit

2 roles

Manager -2

Jan 2021Jul 2021 · 6 mos

  • Built and scaled 10-minute delivery model across cities
  • Led city polygon mapping & routing redesign enabling express delivery scale
  • Launched and managed "first" 60+ darkstores with hybrid picking model
  • Increased capacity by 80% while achieving 97%+ fill rate and <1.5% defects
  • Designed rider payout structures and flex workforce model to manage demand peaks
Delivery Network ScalingLogistics Network DesignProject Management

Manager

Sep 2019Jan 2021 · 1 yr 4 mos

Capgemini

3 roles

Senior Consultant

Promoted

Jan 2019Sep 2019 · 8 mos

Consultant

Promoted

Dec 2017Jan 2019 · 1 yr 1 mo

Associate Consultant

Mar 2016Dec 2017 · 1 yr 9 mos

Grofers

Senior Station Manager

Jun 2015Mar 2016 · 9 mos · Mumbai, Maharashtra, India

Siemens financial services pvt. ltd.

Operations Intern

May 2014Sep 2014 · 4 mos · mumbai

  • I have worked in operations department as management trainee.
  • Creating a MIS for insurance polices of assests of SFS
  • Working with all operations regional heads and relationship manages to gather all information
  • interfacing with customers and solved almost 250 cases related to insurance documents
  • Working for creating daily pdc
  • Updating the system of current status of pdcs

Ericsson

Intern

Feb 2013Apr 2013 · 2 mos · Jaipr

  • I have worked as a trainee.The project assigned includes working with technical support group and analysis of problem areas with network issues.Then working with test drive team to collect the data of the network in the problem areas. Final stage of this project is working with engineers in BTS and BSS to solve the technical issues.
  • This project has improved the problem solving skills as a worked with teams on different types of problems.Secondly,working experience in operations department and dealing with all stakeholders in it.

Bharat sanchar nigam limited

Trainee

Jun 2012Jun 2012 · 0 mo · Greater Jaipur Area

  • I have worked on GSM ,CDMA and Fiber optics technologies.

Education

SVKM's Narsee Monjee Institute of Management Studies (NMIMS)

Master of Business Administration (MBA)

Jan 2010Jan 2015

SVKM's Narsee Monjee Institute of Management Studies (NMIMS)

Bachelor of Technology - BTech

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