priyanka sengar

Operations Associate

Indore, Madhya Pradesh, India5 yrs 7 mos experience
Highly Stable

Key Highlights

  • Experienced in leading customer support teams.
  • Strong background in data analysis and online advertising.
  • Proficient in managing administrative functions and tutoring.
Stackforce AI infers this person is a Customer Support and Education Specialist with strong analytical skills.

Contact

Skills

Core Skills

Data Analysis

Other Skills

Online AdvertisingHigh Quality StandardsB2B CommerceEconomics EducationHigh Performance TeamsWorking EffectivelyEscalations ManagementReport PreparationEconomicsTraining CoordinationCustomer ReturnsChapter 7 & 13TutoringCustomer SatisfactionBuild Strong Relationships

Experience

5 yrs 7 mos
Total Experience
2 yrs 2 mos
Average Tenure
1 yr 10 mos
Current Experience

Sauram agro international pvt ltd.

Office Incharge

Jul 2024Present · 1 yr 10 mos · Indore, Madhya Pradesh, India · On-site

Amazon pay – indore

Customer Support Executive

Feb 2023Dec 2024 · 1 yr 10 mos

  • Assisted customers with transaction, refund, and cashback queries. Handled chat, email, and voice communication efficiently. Maintained documentation and handled backend updates and supported the daily service process. Delivered excellent support in a fast-paced environment. Worked remotely and managed all tasks efficiently.

Sardar patel international school

Teacher

Aug 2021Present · 4 yrs 9 mos · Indore, Madhya Pradesh, India

Data AnalysisOnline Advertising

Meesho – indore

Team Lead

Jul 2021Dec 2022 · 1 yr 5 mos

  • Led a customer support team to meet daily service targets. Conducted team training and performance tracking. Managed escalations and ensured high-quality resolutions. Prepared performance reports and coordinated with upper management.

Sardar patel international school, indore

Receptionist

Jul 2020Apr 2021 · 9 mos

  • Managed administrative functions and front desk operations. Taught 11th & 12th class Economics and Business Studies. Maintained records, coordinated communication, and supported school events. Offered tutoring and built strong relationships with students.

Education

K. B. Patel gujrati girls school

Master's degree m.Com

Jul 2022Aug 2023

P.M.B. Gujarati Commerce College, Indore

Master in Marketing Management

Jan 2020Jan 2022

M.k.H.Sgujrati girls college

M.com final year — Teaching

Jan 2018Jan 2020

P.M.B. Gujarati Commerce College, Indore

B.com in commerce plain

Jan 2017Jan 2020

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priyanka sengar - Operations Associate | Stackforce