Deeksha Srivastav

Customer Success Manager

Bengaluru, Karnataka, India7 yrs 7 mos experience

Key Highlights

  • Proven track record in business development and brand management.
  • Expertise in category management and strategic execution.
  • Strong analytical skills with a focus on market competitiveness.
Stackforce AI infers this person is a skilled professional in E-commerce and Wealth Management sectors.

Contact

Skills

Core Skills

Business DevelopmentBrand ManagementCategory ManagementMarketingClient ManagementProduct Management

Other Skills

Strategic ExecutionMarket AnalysisInventory ManagementPerformance MarketingAccount ManagementInfluencer MarketingRisk ManagementSalesTeamworkTeam ManagementCommunicationNetworkingProblem SolvingClient handlingChannel Relationship Management

About

“Little progress each day adds upto Big result” Enthusiasm and dedication drives to generate revenue for organisation. Hunger to learn, always makes me up for new challenges and opportunities in dynamic market.

Experience

7 yrs 7 mos
Total Experience
1 yr 11 mos
Average Tenure
1 yr 10 mos
Current Experience

Amazon

2 roles

Customer Success Manager - US Team (Brand Manager)

May 2025Present · 1 yr · Bengaluru, Karnataka, India · Hybrid

Brand Manager

Jul 2024May 2025 · 10 mos · Bengaluru, Karnataka, India · Hybrid

Reliance retail

Category Manager - JioMart

Apr 2022Jul 2024 · 2 yrs 3 mos · Bengaluru, Karnataka, India

  • Created and expanded JioMart’s Food and Mom & Baby category through brand onboarding and strategic execution for revenue and brand growth while overseeing 100+ accounts.
  • Analyzed SKUs' competitiveness, selection parity, revenue, growth, pricing, and marketing strategies
  • Collaborated with brands to assess seller margins, optimize inventory management (DF and RFC), cataloguing and pricing strategies, enhance performance marketing, and waivers as required.
  • Implemented promotional activities to enhance the GMV, Price comp, Conversion, PLP and PDP.
  • Enhanced multiple brand sales, sustained returns and reduced the seller cancellations.
Business DevelopmentBrand ManagementStrategic ExecutionMarket AnalysisInventory ManagementPerformance Marketing

Unacademy

Senior Category Associate

Nov 2020Mar 2022 · 1 yr 4 mos · Bangalore

  • Managed categories like UPSC CSE & State PSC
  • Handle accounts of educators, social influencers, educator influencers, & motivational speakers
  • For the growth of the category we perform marketing, search advertising, and promotion of educators and many more to attract new learners
  • Oversaw audits & promotions with the alignment of the central team
  • Use various platforms to track new learners. (AppsFlyser, bitly, sales force, tableau)
  • In-depth knowledge of influencer marketing, account management, product promotion, and payout management
Category ManagementMarketingAccount ManagementInfluencer Marketing

Idfc first bank

3 roles

Territory Manager

Promoted

Dec 2019Aug 2020 · 8 mos · Pune, Maharashtra, India

  • Experienced in the Business Loan Department with deep engagement with product management, client management & channel management
  • Analysis & Review of documentation with the alignment of policies to evaluate clients' portfolio
  • Understand the client's business models to pass the profile
  • Deep knowledge of account management, asset management, liabilities evaluation, vendor management, market research, & risk management
Client ManagementProduct ManagementRisk Management

Deputy Manager

Mar 2019Dec 2019 · 9 mos · Pune, Maharashtra, India

Managment Trainee

Jun 2018Mar 2019 · 9 mos · Pune, Maharashtra, India

Uas international private limited

Summer Intern

Apr 2017Jul 2017 · 3 mos · New Delhi Area, India

  • Project: Marketing Strategies and Selection Process of UAS International Private Ltd.
  • UAS International is an wealth management firm. In this Internship I perform sales of life insurance (product name: MAHAJEEVAN). Able to convert 7 clients.
  • Analysis of internship program of various B-school to conduct recruitment process of UAS International Private Ltd.

Ratechsu solutions pvt ltd.

Live Project

Jan 2017Mar 2017 · 2 mos · Nagpur Area, India

  • Rideoo is a product of Ratechsu Solutions PVT LTD.
  • Project: Business Developement of Rideoo
  • Rideoo is a Bike sharing application platform, where riders and ride seekers share the ride and expenses. My profile under which project was of Business Development. Under the profile of Business Development, my work was to promote the application though new ideas.

Oil and natural gas corporation ltd

Summer Intern

Jun 2015Aug 2015 · 2 mos · Vadodara Area, India

  • Project: Training Management, RTI ONGC Vadodara
  • Internship was about how employees of ONGC get training. Also accure the knowledge, how RTI work and how summer internship process is conducted in ONGC.

Education

Institute of Management Technology, Nagpur

PGDM — Marketing (Majors) and Human Resources

Jan 2016Jan 2018

UNITED INSTITUTE OF TECHNOLOGY, ALLAHABAD

Bachelor of Business Administration (B.B.A.) — Business Administration

Jan 2013Jan 2016

Mariampur Senior Secondary School, Kanpur

Business/Commerce — General

Jan 1998Jan 2013

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