Surjeet Singh

Co-Founder

Delhi, India17 yrs 11 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Led nationwide sourcing operations for end-of-life vehicles.
Founded a startup focused on vehicle recycling solutions.
Implemented effective CRM strategies in real estate projects.

Stackforce AI infers this person is a Recycling and Real Estate professional with strong sourcing and customer relationship management expertise.

Contact

Skills

Core Skills

Business DevelopmentOperations ManagementMarket ResearchCustomer Relationship ManagementDatabase ManagementSales

Other Skills

NegotiationTeam ManagementLand AcquisitionSourcing StrategiesLogistics ManagementStartup DevelopmentWeb DevelopmentMISCollection PlanningDocumentation ManagementTeam CoordinationCustomer InteractionSales ManagementReal EstateConstruction

About

National Sourcing Head for CERO(Mahindra MSTC Recycling Private Limited).

Experience

17 yrs 11 mos

Total Experience

4 yrs 5 mos

Average Tenure

9 yrs 4 mos

Current Experience

Mahindra mstc recycling private limited

National Sourcing Head (Scrap- End of Life Vehicles & Metal)

Jan 2017 – Present · 9 yrs 4 mos · Delhi, India

Successfully achieved sourcing goals and service targets by implementing a range of strategies to acquire vehicles from across India.
Accomplished and Implemented Various Strategies to Source Vehicles Nationwide
Cultivated and secured new customer relationships, resulting in increased sourcing opportunities.
Collaborated cross-functionally with headquarters, regional teams, and other national teams to ensure a consistent message and customer experience.
Developed and expanded a nationwide presence for the purchase of end-of-life vehicles.
Established strategic partnerships with auto Original Equipment Manufacturers (OEMs) to acquire research and development test vehicles for scrapping purposes.
Led and managed teams in major cities throughout India, effectively expanding sourcing operations.
Identified and developed multiple avenues for sourcing vehicles and metal resources.
Actively liaised and coordinated with State Transport authorities and other relevant authorities to ensure compliance with regulations and contribute to policy development.
Created and developed a robust logistic network to facilitate the smooth movement of vehicles and scrap materials.
Successfully developed a comprehensive car dealer network to source vehicles from various OEMs across India.

Business DevelopmentNegotiationMarket ResearchTeam ManagementLand AcquisitionOperations Management

Cartiff-primary motors pvt ltd.

Co-Founder

Apr 2014 – Dec 2016 · 2 yrs 8 mos · Delhi, India

Founded and spearheaded a startup focused on delivering organized vehicle recycling solutions.
Conceptualized, developed, and launched the company website, www.cartiff.com, providing a user-friendly platform for customers.
Conducted comprehensive market research on existing vehicle recycling practices, identifying opportunities for improvement and enhancing service offerings.
Cultivated strong relationships with local RTOs to facilitate smooth vehicle registration cancellation processes and ensure compliance with regulations.
Fostered close collaboration with local scrap dealers, implementing strategies to optimize revenue generation and streamline material sourcing.
Successfully approached various steel and automotive companies, securing funding and building strategic partnerships

Business DevelopmentMarket ResearchCustomer Relationship Management

Evergreen infrastructure pvt ltd.• developing and implementing monthly collection plan • interacting

Sr Manager- CRM

Dec 2013 – Mar 2014 · 3 mos · New Delhi Area, India

Developed and implemented a monthly collection plan, ensuring timely and efficient payment processes for residential and commercial properties.
Proactively interacted with brokers, addressing their queries and concerns promptly, maintaining positive relationships and enhancing customer satisfaction.
Led the documentation process for residential and commercial projects, ensuring accuracy and compliance with legal requirements.
Effectively managed property relocation processes, overseeing smooth transitions and minimizing disruptions for clients.
Coordinated with interdepartmental teams, fostering collaboration to resolve customer grievances, and ensuring high levels of customer satisfaction.
Generated daily, monthly, and annual MIS reports and presentations, providing key insights and performance analysis to stakeholders.
Successfully implemented an ERP system, streamlining operational processes and enhancing efficiency in property management.

Customer Relationship ManagementOperations ManagementMIS

Ansal properties & infrastructure ltd.

3 roles

Manager- CRM

Promoted

Apr 2011 – Dec 2013 · 2 yrs 8 mos

Served as the primary contact for customer inquiries and correspondence related to projects in Punjab and Gurgaon.
Developed, maintained, and regularly updated a comprehensive customer database.
Conducted surveys to gauge customer satisfaction and implemented measures to enhance their experience.
Managed interactions with land investors and farmers regarding pending allotments.
Collaborated with multiple departments to address customer inquiries and foster a customer-centric approach.
Oversaw the implementation of the Oracle-ERP system and provided project updates.
Coordinated and documented customer communications and legal paperwork.
Organized customer meetings and facilitated engagement initiatives.

Customer Relationship ManagementDatabase Management

Deputy Manager

Apr 2009 – Apr 2011 · 2 yrs

Asst. Manager- CRM

Dec 2007 – Apr 2009 · 1 yr 4 mos

Ansal buildwell ltd

Asst. Manager- CRM

Sep 2006 – Nov 2007 · 1 yr 2 mos · New Delhi Area, India

Project handled: Sushnat Lok-2, Gurgaon (200 acre township) Sushant Lok-3 (300 acre township), Florence marvel-Gurgaon(Villas), Florence Elite- Gurgaon ( Villa), Independent floors- Gurgaon & Commercial project-Gurgaon
Was involved in handling CRM of Gurgaon residential real estate division of the group which encompassed projects Sushant Lok-II & Sushan Lok-III. Majorly involved in selling of high end projects of SL-II & III

S n jee developers pvt. ltd

Sales Executive

Apr 2005 – Sep 2006 · 1 yr 5 mos · New Delhi Area, India

Worked as Marketing Executive in the Marketing division of S. N. Jee Developers Limited having Commercial Project at Greater Noida & Residential Project at Dharuhera & Ferozabad.
Project Handled: SNG Plaza, Greater Noida (Shopping complex), SNG township- Dharuhera, and Group Housing project at Agra.

Customer Relationship ManagementSales