Ali Asr Zaighum Ali Khan

Operations Associate

Lucknow, Uttar Pradesh, India9 yrs 9 mos experience
AI Enabled

Key Highlights

  • Award-winning Business Development Executive
  • Expert in operational excellence and scalable growth
  • Strong background in B2B and B2C sales
Stackforce AI infers this person is a Business Development and Operations expert in tech-enabled services and e-commerce.

Contact

Skills

Core Skills

Operations ManagementBusiness DevelopmentQuality GovernanceKey Account Management

Other Skills

Artificial Intelligence (AI)Customer OperationsQuality AssuranceTrainingBusiness-to-Business (B2B)SalesBrand DevelopmentBrand ManagementEntrepreneurshipStartup DevelopmentEarly-Stage StartupsSmart Manufacturingovercoming weaknessesSmart DevicesCNC Programming

About

Certified Engineering Technologist with a strong attention to detail and accuracy and excellent organisational skills. Possess a Mechanical engineering degree from a top University and important ability to work and perform well in a team. Award winning Business Development Executive with 3+ years experience for fast growth technology companies. Delivering results through B2B and B2C direct sales and revenue generating partnerships. Bridgeing the gap between strategic plans and actual execution.

Experience

9 yrs 9 mos
Total Experience
1 yr 9 mos
Average Tenure
7 mos
Current Experience

Aeronexus solution private limited

Senior Operations Leader

Oct 2025Present · 7 mos · Lucknow, Uttar Pradesh, India · On-site

  • I architect and lead the operational engines that power hyper-growth businesses. By integrating Customer Operations, Quality Assurance, Training, and Business Development, I transform support functions into scalable, quality-driven growth drivers, particularly in quick-commerce and tech-enabled services.
  • My leadership delivers measurable impact across four strategic pillars:
  • 🔷 Scalable Operations: Lead a 15+ member team delivering 10-minute delivery support (chat/inbound/KYC) with 99% SLA compliance—building the reliable operational bedrock for commercial partnerships.
  • 🔷 Talent Architecture: Designed the training academy that onboarded 50+ agents, cutting ramp-up time by 40% and creating a sustainable talent pipeline for rapid scaling.
  • 🔷 Quality Governance: Transformed QA into a predictive system maintaining 98% quality scores on high-volume verification calls—mitigating risk and building brand trust.
  • 🔷 Revenue Through Excellence: Leverage operational performance as a business development tool, securing 3 new projects worth ₹15L+ annually by showcasing our team's capabilities as a competitive advantage.
  • Core Philosophy: Operational excellence isn't a cost center—it's your most credible growth catalyst. I build systems that empower teams, embed quality, and create compelling success stories that win new business.
  • Open to connecting with founders, CXOs, and strategic leaders focused on building elite customer operations, or discussing opportunities in Head of Operations/VP of Customer Experience roles.
  • Current Mission: Scaling Aeronexus as the premier partner for reliable, quality-driven support in the instant-service revolution.
Artificial Intelligence (AI)Operations ManagementBusiness Development

Meesho

Business Development Manager

Sep 2024Oct 2025 · 1 yr 1 mo · Delhi, India · Remote

  • I drive scalable growth for India's leading social commerce platform by building high-impact partnerships and optimizing Meesho's seller ecosystem. My work focuses on bridging the gap between small businesses and e-commerce success through:
  • 🔹 Strategic Business Expansion
  • Onboarded 500+ high-potential sellers, increasing category coverage by 40%
  • Developed tiered seller engagement programs boosting GMV by 35% YoY
  • Launched regional partnership initiatives in 3 new states, expanding Meesho's Tier 2/3 presence
  • 🔹 Partnerships & Revenue Growth
  • Negotiated 15+ key brand partnerships improving platform credibility
  • Designed performance-based incentive structures increasing seller retention by 25%
  • Implemented data-driven pricing strategies improving conversion by 18%
  • 🔹 Operational Excellence
  • Streamlined onboarding processes reducing activation time from 7 to 3 days
  • Created seller training modules adopted as platform standard
  • Led cross-functional projects improving NPS scores by 30 points
  • What excites me most? Democratizing e-commerce for India's underserved entrepreneurs. At Meesho, I combine analytical rigor with grassroots understanding to:
  • Identify untapped market opportunities
  • Build win-win partnerships
  • Create scalable processes that empower small businesses
  • Previously honed my skills at [Previous Company] where I [brief 1-line achievement].
  • Open to connecting with:
  • FMCG/E-commerce professionals
  • Growth-focused leaders
  • Social commerce innovators
Business Development

Flipkart

Key Account Sales Manager

Jun 2022Sep 2024 · 2 yrs 3 mos · Lucknow, Uttar Pradesh, India · Remote

  • As a Paid Account Manager Services Specialist at Startek, I oversee and optimize Flipkart’s paid account services to drive performance and ROI. I utilize data-driven insights to enhance campaign effectiveness and maintain strong client relationships, ensuring alignment with strategic goals and delivering exceptional service.
Key Account ManagementBusiness-to-Business (B2B)Sales

Byju's

Business Development Associate

Dec 2019Mar 2022 · 2 yrs 3 mos · Kolkata, West Bengal, India · Hybrid

  • In my role as a Business Development Associate at BYJU'S, I was responsible for driving growth through lead generation, customer relationship management, and market analysis. I effectively engaged and converted prospects, delivered impactful product presentations, and collaborated with cross-functional teams to optimize sales strategies. My tenure at BYJU'S allowed me to develop strong skills in sales and market research, contributing to the company's mission of revolutionizing education with innovative technology.
Business Development

Justdial

certified internet consultant

Jun 2019Dec 2019 · 6 mos · kolhapur

  • As a Certified Internet Consultant at Justdial, I played a key role in driving online presence and growth for various businesses. My responsibilities included lead generation, client engagement, and digital marketing strategy development. I effectively converted prospects, provided impactful digital solutions, and collaborated with cross-functional teams to enhance service offerings. This role allowed me to develop strong skills in online marketing, client relationship management, and market analysis, contributing to Justdial's mission of connecting businesses with their target audiences through innovative digital platforms.

Rk industries pvt ltd

Floor Supervisor

Jun 2015Jul 2018 · 3 yrs 1 mo · Kolhapur, Maharashtra, India

  • As a Floor Manager at RK industries, I was responsible for overseeing daily operations and ensuring the efficient workflow of the machine shop. My duties included managing production schedules, supervising staff, and maintaining quality control standards. I effectively coordinated with cross-functional teams, implemented process improvements, and ensured adherence to safety protocols. This role allowed me to develop strong leadership and operational management skills, contributing to the overall productivity and success of the shop.

Education

Dr. D.Y. Patil Pratishthan's Padmashree Dr. D.Y.Patil Institute Of Engineering and Technology

Bachelor's degree — Mechanical Engineering

Jan 2014Jan 2019

Ashokrao Mane Group of Institutions- Rapidly Growing Institute in Western Maharashtra

DME — Mechanical Engineering

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