Feb 2024 – May 2025 · 1 yr 3 mos

Jan 2021 – Feb 2024 · 3 yrs 1 mo

• SIP Gateway - Enables "Teams Telephony" over SIP Phones
• Designed and Implemented a Bulk Provisioning tool for Tenant Admins to provision and sign in SIP Phones in bulk which addressed the problem of a multi-day, labour-intensive operational procedure with a sophisticated workflow which can be completed in a few hours.
• Enhanced “sign-in” experience, which modelled the staggered interactions among various components using asynchronous handshakes in an eventually consistent approach. This helped reduce the incidents by 10%.
• Offboard “Stale” Devices - Designed and Implemented a solution to offboard/remove stale/unused devices from the System using a serverless event-driven microservices approach.
• Graceful handling of concurrent write operations on an object with a re-read and re-write strategy, which resulted in a reduction of 25% in incidents per week.
• Use “Patch” operations instead of “Update”. This resulted in consuming lesser Write capacity units and reduced network bandwidth utilization.
• Implement “Caching” strategies to reduce API latencies.
• Enhanced release pipelines that brought down the release time to 1.5 hours from 4 hours.
• Design and Implementation of Logs Obfuscation and Functional tests in compliance with our privacy policies.
• Substrate Azure Convergence
• Redesign and Refactoring to remove Rack dependency from our entire codebase collaborating across 7 projects.
• Creating new Disk layouts and flighting them for Gen5, Gen6 and Gen7 machines.
• Created new alerts based on Azure Logic Apps to help on-call engineers gain a consolidated view of failed machines across different environments along with failures.
• Created an application to provide an aggregated view to track deployment status for different machines based on Exchange parameters like DAG, Regions and Forests.

Jan 2020 – Dec 2020 · 11 mos · Gurgaon, Haryana, India

• Responsible for designing and developing Tracking service to show live container tracking for multiple shipping lines.
• Led further development on the above product using cloud functions and proxy servers such as Nord, significantly reduced the downtime of our service by 40% for our clients.
• Developed an application for informing the code reviewers on Slack regarding a PR created by a developer on Bitbucket.

Jul 2016 – Jun 2017 · 11 mos · Delhi, India

• Contributed to compatibility project providing backend support to more than 50 applications from different countries across the world and helped them to get launch for Samsung Smart TVs.
• Feature development on Child-Scheduler application for Samsung Tizen SmartTv.

Jun 2015 – Jul 2015 · 1 mo · New Delhi Area, India

• I developed a web based tool that allows users to keep track of the progress of a project. I learned to use struts and hibernate for the same.