Apr 2019 – Present · 7 yrs 1 mo · New Delhi Area, India

• SPH Enterprises LLP Ltd, is a private equity based org that caters to various/major food band franchise partnerships, namely, (RollsKing), (Chaurasia Pan Bhandar) and soon to add (Subway) and a few others, here we manage the entire E2E business, HR, Finance and Sales operation to go with the daily operational management, quality and protocol controls. Partial brand management is also part of the franchise license agreement.
• We are operating at prime locations and driven to provide the best of product and services to our customers.

Nov 2018 – Present · 7 yrs 6 mos · India · Hybrid

• Working with IBM India, as head of program for R&D Telecom/AI projects for service provides and POC projects.

Jan 2015 – Present · 11 yrs 4 mos

• Chaurasia Pan Bhandar & Tobacco Solutions is a franchise chain store that caters for Imported Tobacco (Various Brands International & Local) under one roof along with Flavored Pan Customization for Take Away and Made to Order + Delivery (Food Panda & Swiggy)
• New line of International Tobacco Brands like Marlboro, Camel, Rizla+,Chersterfield, West, BLU and many more under one roof with authenticity.
• Under Licence For Distribution & Control For Tobacco Products & Quality Licences
• Outlets (3): Noida & Greater Noida Areas

Feb 2014 – Mar 2024 · 10 yrs 1 mo · New Delhi Area, India

• Primus Sports Pvt Ltd, is an extended branch of Primus Consulting & Partners, we specialize in event management for Sports/Activities across various Spectrum (ie - independent event, org events, tournaments and coaching center), we operate in NCR Delhi region and have 3 operational centers for sports excellence and training (Table Tennis & Badminton)
• Established: 2014
• Employee Base: 06
• Listed On: https://www.justdial.com/National-Search/Primus-Sports-Pvt-Ltd
• Turnover: 60 Million INR - Adjusted.

Mar 2012 – Present · 14 yrs 2 mos · National Capital Region, India · Hybrid

• Pratham Real Estate Pvt Ltd, is a real estate turn key solution firm that caters to all E2E solution for residential/commercial/hybrid property needs, this organization constitutes of 5 Active partners and to gather we hold about 33 properties that we have developed, customized and provided for leasing. We span from the heart of Delhi to the outskirts of it (NCR). Our stock consists of Villas, Studio Apartments, Pent Houses and commercial shops. We purely deal with retail leasing and customization (home designing and tailoring) as the client needs and requirements. Our listing are all available at Magic Bricks (Premium), 99acres and housing.com (best property search websites).
• Recent Additions: (3) Shops at Ashok Vihar Central Market (Main Ground Complex), (1) Shop at Sadar Market Mandi Street (Front Section) and New Villa Plot at D Block Phase 1 Ashok Vihar (1500 SQ FEET)
• (Ready For Leasing in 2027).
• We have just recently added new inventories in the commercial segment with premier commercial shops at (Spectrum Metro Mall Sector 75) (Phase A LB Floor x2 Leased) (Phase A Floor 3 (350 SF Super) (Lease Ready), Bhutani Avenue 62 Prime - 100 Sq Feet (x2) commercial space prime.
• https://www.justdial.com/Delhi/Pratham-Real-Estate-Palam-Vihar/011PXX11-XX11-160108132315-U6J6_BZDET

Dec 2011 – Nov 2018 · 6 yrs 11 mos · Noida Area, India

• Ericsson India Pvt Services Ltd.
• > Global Deliveries and Client Relationship Management
• > Sub Domain Lead/Program_Project Management/End To End Delivery Management
• > Multimedia & Application (Development, Testing, Deployment & Support)
• > OSS/BSS/Customer Adaptations
• > Telecom Technology - ECE, IMS, SMSC, MMSC and Automations
• Project Abstract
• ________________
• Practice Head - CA and Support Services
• Multiple Client & Geography Handling - Europe, North America, Asia Pacific, Middle East.
• Program/Project Management
• RFP/RFS/Quatation/SSAT and customer management
• Project EMA CA (Customer Adaptation) for Internet QOS and WIFI
• Line Management - Team Size 20 +
• Account Size - 1 Mil Approx USD
• Projects - 20 +
• Project Life Cycle - Complete (E2E with RFP/RFS included)
• Project S SAT Score (Mean Average Over 4 Projects – 93.0 % +)
• Major Customers - STC, Telenor, Mobinil, Q Tel
• Extensive experience with Development & Delivery Type Projects
• Project management tools/mode (AGILE/PMI WF/SAFE) methodologies
• Also having exposure to business intelligent (Proposal Build ups)
• Engaged with (On Shore/Off Shore/Mixed Model) setups
• Opportunity Explorations & Business Expansion Functions
• Roles & Responsibilities Working as a Delivery Manager with the OSS (NIM) delivery unit

Jan 2006 – Dec 2011 · 5 yrs 11 mos · Noida Area, India

• EXPERIENCE SUMMARY:
• Strong interpersonal and communication skills (International Standards)
• Worked with all aspects of project life cycle (Inception, Expansion & Project Management)
• Project Net Margins, Budgeting, RAS, Billing, RFS
• Project Planning/Quality Control/Standard Compliance/
• Executed more than 30 off shore projects all across the world.
• PMO
• Positions Held – Project Manager (HCL Technology) (Telecom Hi-Tech BU)
• Team Strength – 3 Project Leads, 19 Members – Integrators, Remote Support Consultant/Engineers (L3)
• Project Life Cycle Management: Inception and execution
• Telecom Systems – Voice mail Systems, Short Message Service Systems, Other value added services
• Set functional timelines to meet overall project timeline and manage deliverables to that schedule
• Focal point for Project Clients – Time Line Deliveries, Cost Analysis, Project Budgeting, SLA
• Directly Reporting to General Manager (HCL Tech) (Telecom CIDC)
• Directly Reporting to Client (General Manager) (Messaging Group)
• Revenue forecasting, planning, budgeting and cost control.
• Operation Mode: 24x7
• Project kick-off meetings to capture project deliverables and timelines
• Offshore Projects Executed (62) – Across the globle
• Mainframe Systems (Solaris, HPUX, RMX)
• Technical Mentor (Product Deployment & Remote Support)
• Client Customer SLA/KPI/KPA Compliance
• Client Presentation/Business Review – Off Shore / Remote
• Protocols – NCI LI , DNET , GSM , G3S , CDMA, ATM, TCP IP, S7 Signaling
• Project Quality Control
• Project Stats: 957600 $ USD (Annual Revenue Generation)
• Project Performance: Best in the BU/DU with 100% Client CSAT, 92.22% Delivery, 100% Quality
• Project Performance: Cont 0% Attrition in 2010, Best *Project Cost Margins at (29% PCM)
• Project Performance: Cont 94.39% SLA, 91.00 % Customer CSAT and No DT Faults
• Project Performance: PM Margin: 70.12% Best in LOB, Project Expansion: 8 HC (46% Exp)

Dec 2005 – Dec 2006 · 1 yr

• Network & Security (Manager/Consultant): Networks & Security

Jan 2005 – Dec 2005 · 11 mos

• Networks/System (Administrator) : IT Services (Asst. IT Manager)

Apr 2003 – Dec 2004 · 1 yr 8 mos

• Technical Lead: Enterprise Server Support (EPS)