Dec 2025 – Jan 2026 · 1 mo · Gurugram, Haryana, India

Oct 2024 – Dec 2025 · 1 yr 2 mos · Gurugram, Haryana, India · On-site

• Working on Dotpe’s Product - Rista, which is a cloud-based Point of Sale (POS) system designed for restaurants. It offers features such as billing, inventory management, and analytics.
• Created end-to-end design solutions for DotPe’s Rista POS system, including:
• ◦ The Online Order Reconciliation Panel, which compares Zomato and Swiggy payouts to merchants against Rista’s payout calculations, identifies discrepancies, and generates detailed reports for review.
• ◦ Client-specific modules for Subway, such as Goods Received Notes, Transfer-ins, Item Customization, Sync Health Dashboard, and the ‘Make it a Meal’ feature.
• ◦ The restaurant reservation feature for the DotPe customer-facing website.
• ◦ A comprehensive restaurant reservation system with dynamic table states to improve usability and efficiency for high-volume operations.

Jul 2023 – Oct 2024 · 1 yr 3 mos · Gurugram, Haryana, India · On-site

• Mylo is prominent player in Parenting Industry in India with over 10M+ lifetime users. Store for Baby, Mom and Pregnancy Products with distribution channels (Android, iOS, Web, Offline)
• ◦ Rebranded the old app, enhancing its visual identity, user interface, and user experience to appeal to a broader audience and improve user engagement by conducting a thorough analysis of the old app’s user experience, identifying areas for improvement and user pain points.
• ◦ Created Mylo’s weekly fest called the "The Big Joy Fest" introducing a special loot feature, boosting user participation.
• ◦ Created user journeys for over 20 app and website projects, meeting tight deadlines and adapting to evolving requirements.
• ◦ Revamped offer journey and cart page, boosting Average Order Value (AOV) and optimizing product margins by addressing low-margin fillers, improving GST display, and centralizing offers for a better user experience.

Jan 2023 – Jun 2023 · 5 mos · Gurugram, Haryana, India · On-site

• Interned as a UI/UX Designer within the Product team.
• ◦ Solely revamped website components extensively to enhance user experience and drive increased conversion rates by implementing best practices in B2C product design.
• ◦ Revamped website review section, emphasizing image and video reviews. Achieved a 57.7% increase in orders from video and a notable 160% boost in revenue from video content.
• ◦ Conducted pre-order login experiment, observing a conversion drop. Integrated login into the address page with UX enhancements, leading to an increase in verified orders; addressing previous issues of unverified orders.
• ◦ Crafted the entire website search UX.
• ◦ Leveraged analytic tools, heatmaps, and optimization strategies on high-traffic pages to boost product sales.