Dec 2024 – Aug 2025 · 8 mos · Bangalore · Hybrid

• Led high-impact scalability initiatives to ensure flawless backend performance during peak e-commerce traffic seasons.
• Throughput Scaled by 98%: Optimized Kafka pipelines by isolating recommended vs. manual content processing, successfully scaling capacity from 16K to 20K QPS during peak loads.
• Maximized Resource Efficiency: Engineered a real-time dynamic thread configuration for the poller module that adapted to live traffic, slashing unused threads by 98% and drastically improving processing speed.

Jun 2024 – Feb 2025 · 8 mos · Bengaluru

• Spearheaded the architectural redesign of the merchant transaction settlement system while guiding SDEs through complex SDLC phases.
• 80% Wait Time Reduction: Transitioned the massive-scale settlement report system to a highly efficient event-driven architecture utilizing Kafka.
• 98% Reliability Boost: Introduced advanced distributed design patterns and robust alerting mechanisms to guarantee system resilience under heavy transaction loads.

Jul 2022 – Jul 2024 · 2 yrs · Bengaluru

• Optimized core backend infrastructure and database efficiency to drastically reduce operational costs.
• 60% Performance Gain: Migrated legacy server-side crontabs to robust Quartz job scheduling, accelerating critical actions like settling merchant limits and releasing blocked transactions.
• 50% Database Efficiency: Decoupled and optimized complex SQL queries across settlements, refunds, and dashboards, significantly cutting down execution times and costs.
• Merchant Analytics & Control: Integrated CleverTap events to map onboarding behavior and revamped internal dashboards to give the organization unprecedented operational transparency.

Jan 2022 – Jul 2022 · 6 mos · Bengaluru

• Drove vital backend enhancements to automate and elevate customer support workflows.
• Smarter Support: Upgraded the platform's Chatbot by integrating Salesforce's Natural Language Processing (NLP) capabilities, drastically improving user intent understanding and automated response accuracy.

Jan 2021 – Apr 2021 · 3 mos · Hybrid

• Built the foundational verification APIs to streamline and secure the customer account opening process.
• Automated KYC & Vetting: Engineered and integrated robust third-party APIs for real-time PAN Card, Aadhar card, and live civil score credential checks.
• Seamless Data Pipelines: Built secure data transmission pipelines to deliver verified information to the frontend, accelerating rapid decision-making for the management team.