Feb 2010 – Aug 2014 · 4 yrs 6 mos · Mumbai, India

• Major contribution/initiations:
• Played key role in setup of Mumbai HO & Delhi data centers, infrastructure setup, planning and execution.
• Lead Resource for managing DC and DR data center connectivity. This connectivity’s crucial and time critical to daily operations of the exchange.
• Streamlined various processes within network team and inter-department to increase efficiency to troubleshoot and maintain the intra-company infrastructure.
• Played key role in devising methodologies to troubleshoot client related issues eg. Lease line connectivity, router setup, Cisco VPN etc.
• Main Responsibilities:
• Administration – Responsible for configuration, troubleshooting and maintenance of network devices.
• Maintenance –
• Maintain a 24x7 network uptime between data centers & customer locations.
• Handling all Point-to-Point, internet & leased line links for member and HO locations. Implementation of various Routing protocols (Static, RIP, EIGRP, OSPF & BGP)
• Responsible for maintenance of company infrastructure. Eg. Video surveillance, biometric access control etc.
• Maintain running logs of all documentation processed between members/vendors.
• Support –
• Troubleshoot client related issues on network setup and ICEX applications.
• Handling of mail and domain server.
• Coordinating/troubleshooting issues between members and vendors.
• Review monthly statistics and reports to check for compliance with company SLA.
• Payment Order processing – Responsible for processing of payment orders and archiving of the same, from Vendors and ICEX members/customers.

Aug 2007 – Jan 2010 · 2 yrs 5 mos · Greater Delhi Area

• Installation, Configuration & troubleshooting of existing LAN/WAN Network & Hardware problems.
• Implementing VLANS, Trunking, VTP, STP & HSRP in the switches.
• Responsible for 24x7 connectivity for Airtel switch room.
• Responsible for the Implementation and upgradation of the Existing Network..
• Record keeping and monitoring performance of all core and edge devices in strict compliance of company policies.
• Coordinating with different vendors.
• Maintain IT asset details

Sep 2006 – Jul 2007 · 10 mos · Delhi

• Responsible for maintaining Network Services at DELHI POP – Built up with Cisco 7200, 3600, 1800, 1700 routers, Cisco 3700, 2900 switches.
• Running 24*7 operations of the Delhi POP and maintaining 99.9% uptime.
• Co-ordination with other branches/vendors/telecom services provider to solve network issues.
• Coordinating with basic Service operator for Leased line, ISDN issues.
• Monitoring all gateway links and backbone links through NMS (WAN Monitor).
• Maintaining Entire T1-POP connectivity for Networking Equipments including routers, Switches, ATM, MODEMS, Jack Panels and Racks.
• Maintain metrics and reports & Maintain IT asset details.
• Working with Copper/ OFC/ switch Media with BSNL