Juhi Duseja

Product Manager

India6 yrs 11 mos experience
Most Likely To SwitchHighly Stable

Key Highlights

  • Led AI feature growth from beta to GA.
  • Scaled usage from single digit to hundreds of enterprises.
  • Focused on outcomes like retention and reduced operational noise.
Stackforce AI infers this person is a SaaS Product Manager with expertise in AI and enterprise solutions.

Contact

Skills

Core Skills

Product ManagementProduct StrategyArtificial Intelligence (ai)Software Engineering

Other Skills

Software as a Service (SaaS)A/B TestingCustomer EngagementAI FeaturesProduct AnalysisGrowth StrategiesSystems DesignAPI DevelopmentBusiness-to-Business (B2B)agenticEnterprise SoftwareTechnology RoadmappingPerformance optimizationDistributed SystemsData Pipelines

About

Senior Product Manager at Atlassian working at the intersection of AI, enterprise scale, and customer impact. I build 0→1 and growth stage products across AIOps and IT operations; from roadmap and pricing to GTM and adoption. I’ve led AI features from beta to GA, scaled usage from single digit customers to hundreds of enterprises, and consistently focused on outcomes like retention, adoption, and reduced operational noise. I enjoy solving messy problems, aligning deeply cross-functional teams, and turning complex AI capabilities into simple, trustworthy experiences for customers.

Experience

6 yrs 11 mos
Total Experience
3 yrs 5 mos
Average Tenure
3 yrs 11 mos
Current Experience

Atlassian

2 roles

Senior Product Manager

Promoted

Feb 2025Present · 1 yr 3 mos

  • Driving product strategy for AI-powered IT Operations in JSM — from incident prediction and alert intelligence to proactive and preventative workflows.
  • Led 0→1 AI feature growth with A/B experimentation and customer engagement. Now, the highest used AI feature in Ops capabilities in JSM (alert grouping and noise reduction)
  • 4 patents with Machine Learning Team to build model on predicting noise and grouping contextual alerts
  • Partnering closely with engineering, design, legal, and privacy to ship AI features that meet enterprise safety, compliance, and governance standards.
  • Working with cross-functional PMs and GTM teams on consumption based pricing for AI feature, positioning, and launch, including customer demos, AMAs, and pre-sales engagements.
  • Running customer discovery, experiments, and evaluations to validate AI model performance, improve adoption, and drive measurable outcomes like reduced alert fatigue and higher retention.
  • Shaping the long-term vision for how AI and agents can transform IT Ops from reactive incident response to predictive, automated operations.
Software as a Service (SaaS)Artificial Intelligence (AI)Product ManagementProduct Strategy

Product Manager

Jun 2022Feb 2025 · 2 yrs 8 mos

Uber

Product Ops and Analytics Intern

Apr 2021Jun 2021 · 2 mos · Remote

  • Product Ops & Analytics Intern at Uber, working on marketplace and growth initiatives. Launched low-cost cab offerings, analyzed 50k+ driver data, ran experiments to improve driver onboarding, and contributed to pricing and GTM strategy.
Product AnalysisGrowth StrategiesProduct Management

Citi

Assistant Manager

Jul 2017Jul 2020 · 3 yrs

  • Software Engineer at Citi Bank working on high-scale financial systems. Improved API performance by 30%, built and optimized big data pipelines (10PB+), and contributed to large scale data migrations supporting enterprise transaction processing.
Systems DesignAPI DevelopmentSoftware Engineering

Education

Indian Institute of Management Bangalore

Master of Business Administration - MBA

Veermata Jijabai Technical Institute

Bacehelor of Information Technology

Jan 2013Jan 2017

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