Resham Sethia

Operations Associate

Bengaluru, Karnataka, India11 yrs 7 mos experience

Key Highlights

  • 9.5 years of experience in operational excellence.
  • Expert in driving continuous improvement and lean systems.
  • Passionate about employee engagement and cultural change.
Stackforce AI infers this person is a Supply Chain and Operational Excellence expert with a focus on sustainability.

Contact

Skills

Core Skills

Continuous ImprovementSupply Chain ManagementSustainable Supply Chain ManagementEnvironmental, Social, And Governance (esg)Lean ManufacturingQuality ManagementProject Management

Other Skills

IT Service ManagementOrganizational DesignSource to PayProcure-to-Paycost optimizationDigital procurementMaturity AssessmentsKaizenMicrosoft ExcelDigitalizationManufacturing StrategyValue Stream MappingStandardized WorkProblem Solving5S

About

A business problem-solving enthusiast with expertise in driving bottom line improvements with built-in quality across the value chain by developing strategies, lean systems, & high performing teams to drive a culture of continuous improvement. I have 9.5 years of experience in operational excellence working in various roles like Supply Chain Sustainability, Lean Flow Specialist, Quality Management, Project Management, and Quality Assurance. In my current role, I am building team for deploying lean tools, process improvement, competency building, and driving cultural change. I have executed projects across various areas like OEE, lean manufacturing, supply chain analytics, warehouse management, cost reduction, automation, supply chain sustainability, new business development by developing new customers, suppliers, & products, process & people capability building, and product quality improvement. New challenges and exciting projects drive me at work. I have a special affinity towards trying something new and applying my analytical skills for problem-solving. I feel enthusiastic about meeting and interacting with people. As a result, I have aided in organizing employee engagement initiatives at the professional level. All these contribute to my learning process. I am passionate about handmade arts and love dancing at random tunes.

Experience

11 yrs 7 mos
Total Experience
3 yrs 2 mos
Average Tenure
2 yrs
Current Experience

Zepto

Associate Director- Process Excellence Process & Product Design

May 2024Present · 2 yrs · Bengaluru, Karnataka, India · On-site

Infosys consulting

Senior Consultant

May 2023May 2024 · 1 yr · Pune, Maharashtra, India · Hybrid

  • Business Consulting for Manufacturing and Supply Chain Service
Continuous ImprovementSupply Chain ManagementIT Service ManagementOrganizational DesignSource to PayProcure-to-Pay+2

Ey

Summer Intern, Climate Change and Sustainability Services

Feb 2023May 2023 · 3 mos · Gurugram, Haryana, India · Hybrid

  • Assessed ESG readiness for sustainable supply chain for the client.
  • Current state assessment of client's supply chain management on ESG
  • Industry best practices benchmarking
  • Stakeholder Engagement
  • Critical supplier identification methodology
  • Supply Chain Sustainability maturity assessment model
Sustainable Supply Chain ManagementEnvironmental, Social, and Governance (ESG)Maturity Assessments

Indian institute of management, calcutta

External Relations Representative

Apr 2022Apr 2023 · 1 yr

  • Organize industry connect sessions, handle social media & improve branding of program for both upcoming candidates & industry leaders

Skf india

3 roles

Deputy Manager, Lean Flow Specialist

Jul 2020Mar 2022 · 1 yr 8 mos

  • Drive Operational excellence and Digital Transformation Strategy
  • Manpower optimization
  • OEE improvement
  • Lean Manufacturing Deployment
  • Capex Management (business proposals and analysis)
  • Supply Chain KPI Improvement (OTIF, service level, inventory, and throughput time)
  • Warehouse designing and management
  • Process automation and visualization
Lean ManufacturingKaizenMicrosoft ExcelProject ManagementDigitalizationManufacturing Strategy+7

Assistant Manager, Quality Management & Projects

Promoted

Jan 2018Jun 2020 · 2 yrs 5 mos

  • Develop Quality strategy for customer satisfaction and continuous improvement
  • New Customer Onboarding: Customer requirement gathering and fulfilling, and customer engagement
  • International Assignment (SKF Jakarta): develop quality infrastructure, SOPs, and employees.
  • New product launch
  • Supplier Development
  • Zero Defect (Quality Transformation project and Hidden Factor Analysis)
  • Integrated cost reduction projects
  • Change Management
  • Risk assessment and technical analysis
KaizenProject ManagementProduction Part Approval Process (PPAP)Employee EngagementRoot Cause AnalysisContinuous Improvement+3

Assistant Manager, Quality Assurance

Jun 2014Dec 2017 · 3 yrs 6 mos

  • Team management and mentoring
  • Quality Management System
  • Customer Complaint Management
  • Cost of Non Quality Improvement
  • SME Problem Solving
  • In-process Quality Improvement
Quality ManagementStandard Operating Procedure (SOP)Root Cause AnalysisQuality Tools: 7QC, 5-Why, MSA, PFMEA, APQP, fishboneTeam Management

Hindustan coca-cola beverages pvt ltd

Undergraduate Intern

Jun 2013Jul 2013 · 1 mo · Ghāziābād Area, India

  • ETP TPM: Training module preparation for 5 equipments in ETP which included working, process study, quality considerations, technical details, improvement areas, and visualization.
Training ModuleKaizen

Education

Indian Institute of Management, Calcutta

PGPEX-VLM — MBA in Operations

Apr 2022Mar 2023

IMS Engineering College

Bachelor of Technology - BTech — Mechanical Engineering

Jan 2010Jan 2014

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