Feb 2022 – Jun 2023 · 1 yr 4 mos · Naraina Delhi

• Appointed in Central Operations at Fusion Micro finance ltd,KYC check, Due diligence ,Doing Disbursement of Secured and unsecured business loan,LAP of Pan India location, Cersai Charge creation.Resolving queries raised by handsighting team,preparing LOD.Customer service, Operations, Home loan ,LAP, BT.

Nov 2021 – Feb 2022 · 3 mos · Delhi, India

• Maintained PDD MIS, Checked PDD, Update them in LOS, punched OTC in LOS, and update them in the system after completing the OTC for Cheque release, handed over the OTCs and PDD to Operations , and Verify the vendor bills for payment Process.

Dec 2019 – Mar 2021 · 1 yr 3 mos

• Disbursement of HL, LAP, BT, TOP-UP and Refinance, Cersai Charge creation on Cersai site after disbursement of the loan, PDD check, and Updation in SFDC, Maintained Customer Service Tracker of Customer queries and Complaint, Checked the Original Property papers and prepared LOD of it, Checked OTC Docs and give final ok for payment released for OTCs cases,forward customer request for foreclosure,LOD,Part payment etc, to the concern department.

Aug 2018 – Dec 2019 · 1 yr 4 mos

• Worked on software like Finone, SFDC, Checked loan eligibility criteria (CAM) for sanction files, Repayment receipt entry in FInone, Checked SPDC, KYC, ECS, Banking, Application form, and Case Approval as per Matrix.