tasneem khambati

Operations Associate

Mumbai, Maharashtra, India8 yrs 8 mos experience
Highly Stable

Key Highlights

  • Over 23 years of experience in driving growth.
  • Led initiatives resulting in significant sales increases.
  • Expert in enhancing customer retention and service quality.
Stackforce AI infers this person is a Retail Management expert with a strong focus on Business Development and Customer Retention strategies.

Contact

Skills

Core Skills

Retail OperationsTeam DevelopmentBusiness DevelopmentSalesCustomer Retention

Other Skills

CoachingAnnual business planningService QualityTraining DevelopmentSales TrainingSales TrainingsPerformance ManagementStrategyMarket and competitor analysisStrategic Planning

About

I am an enterprising leader with over 23 years of experience in driving growth and operational excellence across various sectors, including Strategic Sales, Business Development, and Retail Store Operations. My journey has been marked by a commitment to crafting and executing innovative strategies that not only enhance customer satisfaction but also ensure sustainable growth. I thrive in challenging environments and am passionate about leveraging my skills to make a significant impact within an esteemed organization in Mumbai. Throughout my career, I have successfully led multi-functional teams, optimized operational processes, and developed strategic alliances that have opened new markets. My recent role as a Shopkeeper at IKEA India Pvt. Ltd. has allowed me to manage diverse departments, where I implemented creative merchandising tactics that resulted in a 7% increase in overall department sales. I am adept at identifying untapped business opportunities and have a proven track record in enhancing customer retention through focused feedback mechanisms and service quality improvements.

Experience

8 yrs 8 mos
Total Experience
8 yrs 2 mos
Average Tenure
6 mos
Current Experience

Apple

Retail Manager

Nov 2025Present · 6 mos · India · On-site

CoachingTeam DevelopmentRetail Operations

Ikea india pvt ltd

Retail Manager

Sep 2017Nov 2025 · 8 yrs 2 mos · Navi Mumbai, Maharashtra, India · On-site

  • Increased overall department sales by 7% at IKEA India through innovative merchandising and
  • targeted marketing campaigns.
  • Successfully built strategic alliances that expanded market reach and improved brand awareness.
  • Led a strategic initiative that significantly improved customer retention rates through enhanced
  • service quality.
  • Developed and implemented training modules that equipped sales teams with essential skills,
  • driving revenue growth.
Business DevelopmentAnnual business planningRetail Operations

Education

St. Teresas Institute of Education C/o St Teresas Convent S V Road Santacruz Mumbai 400 054

Diploma Interior designing and decoration

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