Jan 2021 – Oct 2025 · 4 yrs 9 mos · Bangalore Urban, Karnataka, India · Remote

• Collaborated with cross-functional teams to gather performance requirements, define SLAs, and design detailed performance test scenarios for complex SaaS applications.
• Identified gaps in existing performance testing practices, proposed process improvements, and implemented scalable solutions to increase efficiency and accuracy of load and stress testing.
• Designed and executed end-to-end performance test plans (load, stress, endurance, spike) using JMeter and BlazeMeter, validating system scalability and stability before production release.
• Conducted thorough performance regression testing after each code change or patch release, benchmarking response times, throughput, and resource utilization to support Go/No-Go decisions.
• Reproduced performance-related issues in staging environments by executing targeted load simulations, ensuring alignment with production conditions and enabling faster root cause analysis.
• Performed API-level performance testing and early-stage validation using JMeter, BlazeMeter, and Postman to ensure reliable integration under load.
• Monitored application servers in production environments continuously using Datadog, Kibana, and Sumo Logic, proactively identifying bottlenecks such as CPU/memory spikes, latency increases, and memory leaks.
• Partnered with engineering and SRE teams to analyze system metrics, troubleshoot anomalies, and deliver detailed root cause analysis reports with actionable performance optimization recommendations.

May 2019 – Jan 2021 · 1 yr 8 mos · India · Hybrid

• iCAT (Intelligent Contracting Automation Tool) is a smart, user-centric solution developed to simplify and accelerate the contract creation process. Built as a front-end wrapper over the Contract Lifecycle Management (CLM) system, it enables buyers to create contracts efficiently through a guided and intuitive interface. The tool significantly reduces manual efforts, eliminates redundant steps, and improves overall workflow productivity.
• Roles and Responsibilities:
• Validated software functionality against architectural and design requirements, ensuring end-to-end coverage and system integrity.
• Collaborated with firmware developers and validation engineers to test cross-functional components and streamline issue resolution.
• Investigated application-related issues, performed root cause analysis, and contributed to the development of effective solutions.
• Created and maintained detailed user stories, test cases, and regression suites for all releases, ensuring clear documentation and cross-team transparency.
• Conducted regression testing after each code update, providing Go/No-Go decisions for production deployment based on test results.
• Participated in System Integration Testing (SIT) for every release to validate system stability and reliability across modules.
• Supported the performance testing team in executing load tests, helping assess the application’s scalability and sustainability under real-world conditions.

Feb 2017 – Apr 2019 · 2 yrs 2 mos · Remote · Remote

• Researched and analyzed software issues by performing deep-dive investigations and recommending effective solutions.
• Diagnosed and troubleshot bugs and application defects in lower environments, working closely with developers and QA teams to replicate and resolve them.
• Tracked issue resolution timelines through JIRA, ensuring bug fixes were delivered within agreed SLAs and following up with responsible teams as needed.
• Documented key application behavior, troubleshooting steps, and environment-specific configurations in the form of Standard Operating Procedures (SOPs) and internal knowledge notes, and shared them across the support team to ensure process consistency.

Jun 2016 – Nov 2016 · 5 mos · Hyderabad, Telangana, India · On-site

• Internship in Dot Net with MVC Architecture