Neelam Parmar

Business Development Executive

Toronto, Ontario, Canada16 yrs 2 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Led successful merger of HSBC to RBC Bank.
Expert in business process optimization and stakeholder management.
Strong leadership in training and developing junior staff.

Stackforce AI infers this person is a Business Analyst with expertise in Fintech and Banking sectors.

Contact

Skills

Core Skills

Business AnalysisLeadership

Other Skills

Agile MethodologiesData AnalysisRequirements AnalysisBusiness Process ImprovementStakeholder ManagementAnalytical SkillsLeadership DevelopmentKanbanSix SigmaLean Process ImprovementTraining & DevelopmentProcess ExcellenceCustomer ExperienceBusiness Process Outsourcing (BPO)Service Delivery

About

Experienced Business Analyst with a demonstrated history of working in the information technology and banking industry. Strong research professional skilled in Teamwork, Business Process Outsourcing (BPO), Customer Experience, Business Process Improvement, and Process Excellence. Experienced in delivering business change across small, medium and large programmes and have good knowledge of Business Analyst activities, techniques and deliverables. Providing leadership, training, coaching, and guidance to junior staff. Evaluating business processes, anticipating requirements, re-engineering, uncovering areas for improvement, and developing and implementing solutions.

Experience

16 yrs 2 mos

Total Experience

5 yrs 4 mos

Average Tenure

13 yrs 6 mos

Current Experience

Tata consultancy services

Lead Business Analyst

Nov 2012 – Present · 13 yrs 6 mos · Bergen, Vestland, Norway · On-site

RBC Toronto - Apr 2023 till date
Merger & Acquisition of HSBS to RBC bank
worked for Investments banking
Data mapping to Data analysis and modelling
Requirements analysis and gathering
Connecting with various stakeholders and identifying risks and issues within the data
CIBC - May 2019 till March 2023
Primary job involves in communicating with all stakeholders & to elicit, analyze and validate requirements for changes to business processes, information systems, and policies.
o Acting as the key interface between the users and the project manager and to gather information, document processes, and confirm the final documents with users.
o Evaluating business processes, gathering requirements, uncovering areas for improvement, and developing and implementing solutions.
o Leading ongoing reviews of business processes and developing optimization strategies.
o Conducting meetings and presentations to share ideas and findings.
o Performing requirements analysis. Preparing BRD's, SRD's, Use cases, as-is and to-be process, Business rules, UML diagrams using Visio. Creating Epic stories, writing user stories, etc.
o Documenting and communicating the requirements to the Stakeholders
o Effectively communicating your insights and plans to cross-functional team members and management.
o Gathering critical information from meetings with various stakeholders and producing useful reports.
o Working closely with clients, Product owner, ADM, QC, etc
o Providing leadership, training, coaching, and guidance to junior staff.
o Ensuring solutions meet business needs and requirements.
o Performing user acceptance testing.
o Managing projects, developing project plans, and monitoring performance.
o Updating, implementing and maintaining procedures.
o Prioritizing initiatives based on business needs and requirements.
o Serving as a liaison between stakeholders and users.
o Monitoring deliverables and ensuring timely completion of projects.