Prem Kumar

Operations Associate

Puducherry, India5 mos experience

Key Highlights

Expert in inventory management and quality control.
Proven track record in operational excellence.
Strong organizational and team coordination skills.

Stackforce AI infers this person is a logistics and operations specialist with a focus on quality assurance in fast-paced environments.

Contact

Skills

Core Skills

Warehouse OperationsOperations ManagementProduct QualityQuality Control

Other Skills

Object-Oriented Programming (OOP)JavaHTML5Cascading Style Sheets (CSS)Web DevelopmentWeb DesignSearch Engine Optimization (SEO)Digital MarketingSocial Media MarketingQuality AssuranceQuality ManagementQuality Auditing

About

Operations and quality-focused professional with hands-on experience in inventory management, compliance, audits, and cross-functional coordination. Demonstrated ability to support daily operations in fast-paced environments at Zepto and Instamart while ensuring strict adherence to SOPs, operational accuracy, and quality standards. Known for strong organizational skills, effective team coordination, and a structured approach to process improvement that supports efficiency, consistency, and operational excellence.

Experience

5 mos

Total Experience

5 mos

Average Tenure

5 mos

Current Experience

Zepto

2 roles

Operations Associate

Dec 2025 – Present · 5 mos · Puducherry, India · On-site

Manage daily operations at the delivery hub to ensure smooth and timely order fulfillment
Monitor order processing, dispatch, and delivery coordination to meet service-level targets
Maintain inventory accuracy through regular checks and system updates
Ensure compliance with operational procedures, safety standards, and quality guidelines
Coordinate with internal teams to resolve operational issues and improve workflow efficiency
Track performance metrics and support continuous process improvements
Handle escalations and contribute to high customer satisfaction levels

Warehouse OperationsOperations Management

Quality Control Associate

Oct 2025 – Dec 2025 · 2 mos · Puducherry, India · On-site

Quality Control & Compliance
Ensured end-to-end cold chain compliance across ambient, chilled, and frozen storage zones in line with food safety standards
Conducted regular hygiene, sanitation, and SOP audits including crate cleaning and waste management
Performed daily quality inspections to maintain operational and regulatory compliance
Inventory Management & Loss Prevention
Implemented FEFO (First Expiry, First Out) practices to improve product freshness and reduce wastage
Identified and removed high-risk perishables (dairy, meat, poultry) to ensure consistent quality assurance
Conducted data-driven inspections on high-defect SKUs to improve product quality
Maintained inventory accuracy through routine stock reconciliation and re-inventory audits
Cross-Functional Collaboration
Collaborated with operations and management teams to resolve quality issues and drive process improvements

Product QualityQuality Control

Instamart

Operations Associate

May 2025 – Jun 2025 · 1 mo · Puducherry, India · On-site

Executed end-to-end order fulfillment activities to support high-volume, time-sensitive deliveries
Ensured accurate item selection and order preparation in accordance with operational guidelines
Followed standard operating procedures (SOPs) for item handling, safety, and workflow efficiency
Collaborated with team members and shift supervisors to meet daily productivity targets
Maintained an organized and efficient workspace to ensure smooth fulfillment operations

Warehouse OperationsOperations Management