Feb 2020 – Present · 6 yrs 3 mos · On-site

Sep 2013 – Dec 2019 · 6 yrs 3 mos · 16501 Ventura blvd, Ste 101, Encino ca 91436

• The mission is to create a unique and memorable banking environment in which our customers perceive the Bank as an indispensable partner in achieving their financial goals; our people may achieve unparalleled personal and professional success; our shareholders achieve the exceptional rewards of ownership; and our communities benefit from our involvement and investments in their future.

Mar 2007 – Sep 2013 · 6 yrs 6 mos · 16661 Ventura Blvd Ste 110 Encino Ca 91436

• Responsible for branch sales goals, to be achieved through personal external/internal calling efforts, leading their team and developing strong customer relationships.
• Responsible for supervising all operations staff, providing on-going training, and development goals.
• Follow-up on weekly activities and goal achievement, coach employees that need assistance and provide positive and timely feedback regularly.
• Follow the proper service standards, which include the observation of employees while performing their customer interactions and coaching when needed.

Oct 2006 – Mar 2007 · 5 mos · Warner Center, California

• Responsible for branch operations and sales. Managed the branch which averaged mothly transactions that exceeded twenthy seven thousand.

Jan 2003 – Jan 2006 · 3 yrs · Sherman Oaks , California

• Managed the branch operations and sales. The branch averaged a monthly transaction that exceeded 14 thousand.

Jan 1997 – Jun 2003 · 6 yrs 5 mos · Chatsworth, Los Angeles Ca

• Was responpsible Managing the branches sales and operations. Branch averaged monthly transactions that exceeded 20 thousand.

May 1989 – Jan 1997 · 7 yrs 8 mos · Sherman Oaks / Studio City

• Handle all operational and customer related issued.