Natalie Bradley

CEO

Washington, DC, United States22 yrs 10 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Over 16 years of experience in customer success.
Expert in building scalable customer success frameworks.
Led award-winning technical demonstrations at DODIIS WW 2012.

Stackforce AI infers this person is a SaaS expert with a strong focus on customer success and DevOps implementation.

Contact

Skills

Other Skills

Government ContractingDoDProgram ManagementEarned Value ManagementProject EstimationSecurity ClearanceProject ControlProjectsInformation AssuranceSystems EngineeringAnalysisProposal WritingManagementDefenseGovernment

About

As the Senior Director of Customer Success Practice and Offerings, Natalie is a dynamic leader committed to empowering organizations to maximize the value of their investments. With over 16 years of experience in customer success, strategic consulting, and operations management, Natalie specializes in building scalable customer success frameworks that drive growth, retention, and satisfaction.

Experience

22 yrs 10 mos

Total Experience

3 yrs 11 mos

Average Tenure

8 yrs 1 mo

Current Experience

Github

5 roles

Senior Director, CS Practices & Offerings

Promoted

Sep 2024 – Present · 1 yr 8 mos

Building and executing the strategy for successful adoption and usage of GitHub products.

Director Customer Success Architects

Oct 2021 – Sep 2024 · 2 yrs 11 mos

Director Customer Success Delivery Services

Promoted

Nov 2020 – Oct 2021 · 11 mos

Field Architect

Mar 2019 – Nov 2020 · 1 yr 8 mos

Solutions Engineer

Apr 2018 – Mar 2019 · 11 mos

Helping organizations innovate through collaborative software development

Accenture

Technical Consultant - Senior Manager

Sep 2015 – Jan 2018 · 2 yrs 4 mos

Implementing an Enterprise DevOps environment for a USG customer. Focused on tools, services, change management, process improvement, adoption and cloud migration.

Agilex technologies

Technical Program Manager

Aug 2014 – Sep 2015 · 1 yr 1 mo

Implementing an Enterprise DevOps environment for a USG customer. Focused on tools, services, process improvement, workforce engagement and cloud migration.

Leidos

Technical PM

Aug 2013 – Aug 2014 · 1 yr

Saic

5 roles

Deputy PM ORION

Promoted

Aug 2011 – Jan 2013 · 1 yr 5 mos

In addition to the management of a large cross program integration effort of highly technical staff, Ms Bradley was also responsible for the organization of technical demonstrations at the DODIIS WW 2012 Conference. The ORION booth received the “Best Showcase of Technology” Award out of 400+ presenters.