U

Uditya Bansal

Operations Associate

Delhi, India13 yrs 3 mos experience
Highly Stable

Key Highlights

  • Experienced in managing complex incident problem resolution.
  • Strong background in customer relationship management.
  • Proficient in problem-solving and team leadership.
Stackforce AI infers this person is a Customer Relationship Management and Problem Solving expert in the IT services industry.

Contact

LinkedIn

Skills

Core Skills

Problem SolvingCustomer Relationship Management (crm)

Other Skills

Project Management Office (PMO)Stakeholder ManagementBusiness Relationship ManagementTeamworkProcess AuditingService Delivery ManagementGlobal DeliveryTransition ManagementProcess TransitioningT3Team LeadershipCross-functional Team LeadershipAgile MethodologiesChange ManagementCoaching & Mentoring

Experience

13 yrs 3 mos
Total Experience
13 yrs 3 mos
Average Tenure
13 yrs 3 mos
Current Experience

Ibm

3 roles

Incident Problem Manager

Jan 2018 – Present · 8 yrs 4 mos · Noida Area, India

Problem SolvingCustomer Relationship Management (CRM)

Senior Subject Matter Expert

Promoted

Feb 2013 – Present · 13 yrs 3 mos · Noida Area, India

Problem SolvingCustomer Relationship Management (CRM)

Process Trainer

Feb 2013 – Present · 13 yrs 3 mos · Noida Area, India

Problem Solving

Education

GGSIPU

Bachelor of Computer Application

Jan 2009 – Jan 2012

Symbiosis Institute of Management Studies

Master of Business Administration (MBA) — Information Technology

Jan 2015 – Jan 2017

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