Mehraj ud din

Operations Associate

Baramula, Jammu & Kashmir, India3 yrs 9 mos experience

Most Likely To Switch

Key Highlights

Proven expertise in software testing and quality assurance.
Strong background in customer service and relationship management.
Recognized for sales growth and client-focused solutions.

Stackforce AI infers this person is a Customer Service and Software Testing professional with a focus on compliance and operational excellence.

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Skills

Core Skills

Software TestingCustomer ServiceCustomer Relationship Management (crm)Financial Regulation

Other Skills

Image AnnotationDriver Profile VerificationManual TestingBug IdentificationCustomer ExperienceIncome Tax Return FilingGST Billing SupportSales GrowthClient PresentationsKYC VerificationFinancial ComplianceDefect IdentificationClient PresentationCustomer SatisfactionOperational Excellence

Experience

3 yrs 9 mos

Total Experience

1 yr

Average Tenure

1 yr 4 mos

Current Experience

Uber

2 roles

Operation Associate

Feb 2025 – Present · 1 yr 4 mos

Software Testing, image annotation(labeling), Driver profile verification

Software TestingImage AnnotationDriver Profile Verification

Software testing

Feb 2025 – Present · 1 yr 4 mos

Doing manual testing and finding bugs

Manual TestingBug IdentificationSoftware Testing

Startek

Executive operations

Jul 2024 – Jan 2025 · 6 mos · Work from home · Remote

Customer ServiceCustomer Experience

Startek lucknow

Operations Executive

Jul 2024 – Dec 2024 · 5 mos

Responded to customer inquiries within service timelines and company standards.
Handled customer complaints and worked to improve the overall customer experience.
Supported customer retention by addressing issues with patience, empathy, and clear communication.

Cadesk info services private limited

Client Executive

Apr 2022 – Mar 2024 · 1 yr 11 mos

Assisted customers with Income Tax Return filing and GST billing support.
Achieved recognition for strong sales growth in a competitive market.
Conducted product demonstrations and tailored client presentations to improve conversion.
Developed sales training materials that supported better team performance.
Performed KYC verification to confirm customer identity and review financial background details.
Reviewed potential cases related to money laundering, money muling, and tax evasion.
Supported compliance with legal and regulatory requirements to help prevent financial fraud.
Resolved client queries related to tax, billing, and financial compliance with a service-focused approach.