Sushma Ravi

Consultant

Bangalore Urban, Karnataka, India3 yrs 9 mos experience
Highly Stable

Key Highlights

  • 4+ years of experience in M365 consulting.
  • Expert in Exchange Online and Hybrid Exchange solutions.
  • Skilled in PowerShell automation and troubleshooting.
Stackforce AI infers this person is a Microsoft 365 consultant specializing in cloud collaboration and email solutions.

Contact

Skills

Core Skills

Exchange OnlineMicrosoft 365 Administration

Other Skills

EXOcopilotPowershellMicrosoft TeamsEmail SecurityMicrosoft 365 Security & ComplianceHybrid ExchangePowerShell ScriptingMail Flow TroubleshootingSecurity & Compliance (DLP, Retention)Outlook TroubleshootingM365 CopilotAzure Fundamentalspython3Django

About

M365 Consultant | Exchange Online | Entra ID | PowerShell Automation | M365 Security | Hybrid Exchange • Microsoft 365 Consultant with 4+ years of experience in Exchange Online, Hybrid Exchange, and cloud collaboration solutions • Experienced in leading M365 migration projects and providing technical consulting to enterprise clients • Skilled in Entra ID, PowerShell automation, mail flow management, and M365 security & compliance • Hands-on experience in troubleshooting complex mailbox, authentication, and support-related issues • Passionate about solving technical challenges and enabling smooth cloud transformation 📍 Bangalore | Open to learning, growth, and impactful opportunities

Experience

3 yrs 9 mos
Total Experience
3 yrs 7 mos
Average Tenure
2 mos
Current Experience

Attosol

Consultant

Mar 2026Present · 2 mos · Bangalore Urban · Hybrid

Ltm

3 roles

Microsoft Technical Support Engineer

Mar 2023Dec 2023 · 9 mos · Bangalore Urban

  • Managed and maintained enterprise Microsoft Exchange Online environments, ensuring high availability, security, and performance.
  • Configured, monitored, and troubleshot Exchange Online services, including mailbox management, policies, and service health.
  • Executed mailbox configurations and exclusions across Exchange Online tenants to meet business and security requirements.
  • Troubleshot and resolved internal and external mail flow issues, minimizing business impact and downtime.
  • Diagnosed and repaired Outlook profile corruptions using systematic troubleshooting approaches to improve end-user productivity.
  • Utilized advanced diagnostic tools such as Fiddler, Process Monitor, and Process Explorer to investigate and resolve complex Microsoft 365 issues.
  • Managed critical support tickets and customer escalations, consistently delivering timely and effective resolutions within SLA.
EXOcopilotExchange OnlineMicrosoft 365 Administration

Cloud Engineer

Promoted

Jul 2022Feb 2026 · 3 yrs 7 mos · Bangalore Urban

  • Acted as SME for Exchange Online, handling high-priority customer escalations
  • Resolved complex mail flow, Outlook, and hybrid Exchange issues within SLA
  • Collaborated directly with Microsoft Engineering teams for product-level issues
  • Used PowerShell automation to reduce manual operational effort
  • Supported enterprise tenants with secure and highly available email services
Exchange OnlineMicrosoft 365 Administration

Junior Cloud Engineer

Jul 2022Apr 2023 · 9 mos · Bangalore Urban

Vuedata

System Engineering Trainee

Oct 2021Jan 2022 · 3 mos · Chennai, Tamil Nadu, India

  • Web scraping, Database and coding

Worksbot applications private limited

Full-stack web Developer Intern

May 2021Sep 2021 · 4 mos · Chennai, Tamil Nadu, India

Education

Anna University Chennai

Bachelor of Engineering - BE — Electronics and communication engineering

Aug 2017Jul 2021

Stackforce found 31 more professionals with Exchange Online & Microsoft 365 Administration

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