Sushma Ravi

Consultant

Bangalore Urban, Karnataka, India3 yrs 9 mos experience

Highly Stable

Key Highlights

4+ years of experience in M365 consulting.
Expert in Exchange Online and Hybrid Exchange solutions.
Skilled in PowerShell automation and troubleshooting.

Stackforce AI infers this person is a Microsoft 365 consultant specializing in cloud collaboration and email solutions.

Contact

Skills

Core Skills

Exchange OnlineMicrosoft 365 Administration

Other Skills

EXOcopilotPowershellMicrosoft TeamsEmail SecurityMicrosoft 365 Security & ComplianceHybrid ExchangePowerShell ScriptingMail Flow TroubleshootingSecurity & Compliance (DLP, Retention)Outlook TroubleshootingM365 CopilotAzure Fundamentalspython3Django

About

M365 Consultant | Exchange Online | Entra ID | PowerShell Automation | M365 Security | Hybrid Exchange • Microsoft 365 Consultant with 4+ years of experience in Exchange Online, Hybrid Exchange, and cloud collaboration solutions • Experienced in leading M365 migration projects and providing technical consulting to enterprise clients • Skilled in Entra ID, PowerShell automation, mail flow management, and M365 security & compliance • Hands-on experience in troubleshooting complex mailbox, authentication, and support-related issues • Passionate about solving technical challenges and enabling smooth cloud transformation 📍 Bangalore | Open to learning, growth, and impactful opportunities

Experience

3 yrs 9 mos

Total Experience

3 yrs 7 mos

Average Tenure

2 mos

Current Experience

Attosol

Consultant

Mar 2026 – Present · 2 mos · Bangalore Urban · Hybrid

Ltm

3 roles

Microsoft Technical Support Engineer

Mar 2023 – Dec 2023 · 9 mos · Bangalore Urban

Managed and maintained enterprise Microsoft Exchange Online environments, ensuring high availability, security, and performance.
Configured, monitored, and troubleshot Exchange Online services, including mailbox management, policies, and service health.
Executed mailbox configurations and exclusions across Exchange Online tenants to meet business and security requirements.
Troubleshot and resolved internal and external mail flow issues, minimizing business impact and downtime.
Diagnosed and repaired Outlook profile corruptions using systematic troubleshooting approaches to improve end-user productivity.
Utilized advanced diagnostic tools such as Fiddler, Process Monitor, and Process Explorer to investigate and resolve complex Microsoft 365 issues.
Managed critical support tickets and customer escalations, consistently delivering timely and effective resolutions within SLA.

EXOcopilotExchange OnlineMicrosoft 365 Administration