Gigoo Thomas George

Associate Partner

Bengaluru, Karnataka, India18 yrs 8 mos experience

Most Likely To SwitchAI ML Practitioner

Key Highlights

18+ years in digital and CX transformations.
Expert in leveraging AI for scalable outcomes.
Proven track record in building high-performing teams.

Stackforce AI infers this person is a Fintech expert with a strong focus on digital transformation and customer experience.

Contact

gigoo.george@gmail.com LinkedIn

Skills

Core Skills

Adobe Experience CloudGlobal DeliveryJavascriptCore Banking Transformation

Other Skills

Adobe CampaignWeb ServicesPL/SQLUnix shell scriptsManagement ProfessionalGenerative AIProject ManagementApache KafkaWebSphere MQAmazon Web Services (AWS)Cloud ComputingRapid Application Development (RAD)Professional ServicesOracle Database AdministrationOracle Fusion Middleware

About

Driven by results. Powered by AI. Together with my team, I deliver efficient, scalable, high‑value outcomes globally using modern accelerators and a performance‑first mindset. Built to deliver. Strong closer. Relentless on outcomes. I help organizations unlock growth by turning complex digital challenges into clear, scalable outcomes. I work globally at the intersection of consulting, customer experience, and execution, translating vision into measurable impact. With 18+ years of experience, I’ve partnered with clients across industries to design and deliver modern digital and CX transformations. I leverage AI, automation, and productivity accelerators to reduce complexity, accelerate time‑to‑market, and free teams to focus on high‑value work. I’m known for building high‑performing, cross‑functional teams, scaling global capabilities, and closing the gap between strategy and delivery. My approach balances innovation with execution discipline, ensuring outcomes that work for the business, customers, and teams. What I bring * Driving growth through digital, CX, and consulting‑led transformation * Scaling global and offshore capabilities with repeatable delivery models * Using Agentic AI, GenAI, and in‑house accelerators to boost efficiency and speed * Leading complex programs from vision to execution * Strong consulting and sales mindset with a bias for action * Trusted partner to stakeholders across geographies I thrive in fast‑paced environments that reward ownership, momentum, and innovation.

Experience

18 yrs 8 mos

Total Experience

9 yrs 6 mos

Average Tenure

11 yrs 5 mos

Current Experience

Adobe

3 roles

Group Manager

Feb 2025 – Present · 1 yr 4 mos

Adobe CampaignAdobe Experience Cloud

Senior Manager

Promoted

Jan 2022 – Present · 4 yrs 5 mos

Global DeliveryAdobe Experience Cloud

Principal Technical Architect

Jan 2015 – Jan 2022 · 7 yrs

JavaScriptWeb Services

Oracle india pvt. ltd

Principal Consultant

Oct 2007 – May 2015 · 7 yrs 7 mos · Bengaluru Area, India

Implementing Core Banking Transformation, Optimization & Migration using Oracle Suite of products.
3+ years of Onsite Implementation Experience working for Core Banking Transformation Projects across Asia Pacific countries including Hong Kong, China and Vietnam
Developed Profit & Loss Capitalization customization during month ends.
Was part of the small team that provided more than 3000+ bug fixes to be incorporated in new implementations & future base versions thereby reducing the efforts by 30-40% for these releases.
Responsible for revenue tracking, effort estimation & Resource Allocation calculating profit margins. and milestone based invoicing to the client.
Involved in customizing Automation of Reports during EOD using quartz scheduler to generate BI Publisher reports & creation of a new web service application to invoke i-bots in OBIEE.
Developed various complex interfaces using EJB, MDB for Gateways like ATM, Soprano SMS and Email Service.
EOD Automation using PL/SQL & Unix shell scripts & integration via Control-M external scheduler.
Involved in performance tuning changes on WebLogic and Database servers and taking latency tests, HTTP 404–error corrections, redesigning of core components to increase efficiency and reduce launch/processing time.
Developed an external application hosting multiple MDBs to reroute notifications & other EMS related system messages like SWIFT/RTGS to & from external IBM WebSphere MQ & WebLogic considering extensibility of the application framework.
Performance Testing using tools like Watchers to analyze bottlenecks in the application.
Involved in designing & development of switch & simulator modifications to send and receive
Payment messages using ISO-8583 standards through integration with Oracle Partners.
Gateway and ATM implementation for the various online/offline ATM transactions.
Complete (SDLC) - analysis, design, development, testing, implementation & post-production support.