Mehak Thakur — CEO

As AVP – Client Experience at Agyom, I partner with enterprises to drive meaningful, outcome‑focused digital transformation through AI‑first technology consulting and global delivery models. My role sits at the intersection of clients, technology, and execution. I work closely with CIOs, CTOs, Digital Transformation leaders, and HR heads to ensure organizations achieve measurable value from their technology investments—whether through AI initiatives, ERP modernization, cloud adoption, or scalable global teams. At Agyom, we help enterprises across the USA, UK, Europe, UAE, Canada, and India with: • AI/ML & Generative AI initiatives • SAP, Salesforce (all stack), Microsoft Dynamics 365 • Cloud & DevOps (AWS, Azure, GCP) • Custom software development (web & mobile) • Next‑generation testing & TestOps (SDET, automation, AI‑enabled QA) • IT staff augmentation and managed services (T&M, KPI‑based, SLA‑driven) With deep experience in managing complex client engagements, I focus on building long‑term partnerships grounded in trust, transparency, and business alignment. Our teams leverage strong engineering expertise across Java, Python, React, Node.js, Power Platform, cloud‑native architectures, and data engineering to deliver scalable, future‑ready solutions. I’m grateful to support global enterprises and Fortune‑scale organizations across BFSI, Airlines, Retail, and Technology sectors, including Microsoft, Amazon, PayPal, ETIHAD, Standard Chartered, and other global clients. If you’re exploring digital modernization, ERP or platform optimization, AI adoption, or efficient ways to scale delivery teams globally, I’m always open to purposeful conversations and exchanging insights.

Stackforce AI infers this person is a seasoned leader in IT consulting and digital transformation across various sectors.

Experience: 9 yrs 9 mos

Skills

Client Experience Strategy
Key Account Management
Operational Excellence
Recruiting
Marketing Strategy
Customer Vision Transformation
Strategic Leadership
Business Growth
Admissions Management
Marketing

Career Highlights

Expert in AI-led digital transformation strategies.
Proven track record in client engagement and satisfaction.
Strong leadership in operational excellence and team management.

Work Experience

Agyom

AVP- Client Experience and Operations (7 mos)

Alphabrains Noida

Business Head (11 mos)

T2 Partnering

Managing Director (3 yrs 4 mos)

Chief Marketing Officer (3 yrs 5 mos)

Ramagya School

Head Admissions and Marketing (9 mos)

NewsXsys Technologies

General Manager (11 mos)

Manager Global Business (1 yr)

Shri Ram Global School

Marketing Manager (1 yr 5 mos)

Lloyd Business School

Admission Manager- Client Relationship (5 mos)

G.D. Goenka Public School - India

Marketing In-Charge and Admission Counselor (2 yrs 3 mos)

Sapphire International School , SS-1 ,Sector-70 ,Noida

Admission Counsellor (1 yr 3 mos)

Education

at Methodist

Mehak Thakur

CEO

India9 yrs 9 mos experience

Highly Stable

Key Highlights

Expert in AI-led digital transformation strategies.
Proven track record in client engagement and satisfaction.
Strong leadership in operational excellence and team management.

Stackforce AI infers this person is a seasoned leader in IT consulting and digital transformation across various sectors.

Contact

Skills

Core Skills

Client Experience StrategyKey Account ManagementOperational ExcellenceRecruitingMarketing StrategyCustomer Vision TransformationStrategic LeadershipBusiness GrowthAdmissions ManagementMarketing

Other Skills

Team LeadershipTeam BuildingTeam ManagementTeam MotivationLeadership DevelopmentKey Account Relationship BuildingClient EngagementCross-Functional LeadershipBusiness Process ImprovementSales OperationsChannel PartnersBusiness ProcessNew Business DevelopmentTrainingConsulting

About

Experience

9 yrs 9 mos

Total Experience

1 yr 5 mos

Average Tenure

7 mos

Current Experience

Agyom

AVP- Client Experience and Operations

Nov 2025 – Present · 7 mos · Noida, Uttar Pradesh, India · On-site

As part of Agyom’s leadership team, I drive client experience strategy, enterprise partnerships, and operational excellence across global accounts. My role focuses on building high-impact client relationships, strengthening delivery governance, and enabling scalable growth through cross-functional leadership.
I oversee key account management, ensuring that every engagement reflects Agyom’s AI-first vision, engineering strength, and commitment to measurable outcomes. I closely partner with the Talent Acquisition, Marketing, and HR teams to align people, processes, and brand initiatives with business objectives.
Key Leadership Contributions:
Leading strategic Key Account Management to enhance client satisfaction, retention, and account expansion
Driving client experience excellence through proactive engagement, governance models, and continuous improvement
Overseeing operations, onboarding, SOW renewals, resource alignment, and delivery readiness
Partnering with the Talent Acquisition team to ensure high-quality hiring, workforce planning, and deployment for global projects
Collaborating with Marketing to strengthen brand visibility, communication, and digital presence
Working as an HR Partner to elevate employee experience, culture initiatives, and internal alignment
Supporting revenue growth through cross-selling opportunities, proposal development, and client solutioning
Enabling cross-functional synergy between Delivery, TA, HR, and Marketing to drive organizational impact.

Team LeadershipTeam BuildingTeam ManagementTeam MotivationLeadership DevelopmentKey Account Relationship Building+2

Alphabrains noida

Business Head

Feb 2024 – Jan 2025 · 11 mos · Noida, Uttar Pradesh, India · On-site

🔹 Founder Member 🔹 Business Head at AlphaBrains (Startup) 🔹 Strategic Leadership | Education Innovator | Business Growth | Collaboration Expert 🔹
🚀 Key Responsibilities:
🔸 Strategic Vision: Crafting and executing the strategic vision for AlphaBrains, integrating academic coaching for students with specialized courses for professionals to create a one-stop solution for lifelong learning.
🔸 Decision-Making: Making crucial decisions in direct collaboration with management, utilizing insights and innovation to drive our startup's growth and impact in the education sector.
🔸 Direct Management Collaboration: Working closely with our talented team to ensure alignment of business strategies and effective execution across all departments.
🔸 Admission Management: Overseeing the admissions process to ensure a seamless experience for students and professionals alike, focusing on personalized support and excellence.
🔸 Marketing Strategy: Developing and implementing innovative marketing strategies to promote our offerings, attract students and professionals, and establish AlphaBrains as a leader in education.
🔸 Administration & Operations: Establishing efficient administrative processes to optimize operations and ensure compliance with regulatory requirements.
🔸 Recruitment & Talent Management: Leading recruitment efforts to onboard skilled educators and staff, fostering a culture of excellence and continuous learning.
🔸 Business Growth & Collaboration: Initiating strategic partnerships and collaborations to expand our reach, drive revenue growth, and maximize impact in the education sector.
🔸 Franchise Dealings: Managing franchise agreements with reputable institutions like the British Institute and Brainwonders to enhance our course offerings and geographical presence.
🔸 Teacher Boarding & Paperwork: Overseeing all aspects of teacher onboarding, including documentation and paperwork, to support our educators and ensure readiness.

certified careerCareer CounselingParent CoachingBusiness StrategyCollaborative WorkSocial Media Marketing+5

T2 partnering

2 roles

Managing Director

Feb 2023 – Present · 3 yrs 4 mos · India · Remote

I have always been captivated by how things work. I seek first to understand how something works today and then try to make it better tomorrow.
As the Managing Director for T2 Partnering, I aim to improve. I am responsible for tactical and strategic decisions that support the needs of our employees and our customers.
Our vision is to be a premier IT, engineering, and professional staffing organization that people want to work for and companies want to do business with.
One of my strengths is recruiting. With the help of many great minds and team members, I have participated and led innovative solutions that have brought improvements to recruiting and all aspects of operating T2 Partnering.
In my current role, I am focusing on operational excellence, problem solving and efficiency. Taking everything that it is we do and make it friction-less, intuitive and easier. Plus, expand across the country.
We are making an impact in the remote hiring industry by breaking geographical boundaries and helping companies to hire the best of the best without having to worry about sourcing, vetting, retention or motivation of talent.

Business Process ImprovementSales OperationsChannel PartnersBusiness ProcessNew Business DevelopmentTraining+7

Chief Marketing Officer

Jan 2023 – Present · 3 yrs 5 mos · India · Remote

I am passionate and enthusiast about transforming the customer vision into reality. Shaping their requirement into real world existence is my role. I am responsible for diversified things that needs to be handled for product success. Looking forward to developing more and more awesome projects and building a great team from Globe.

CMO managementChange ManagementAffiliate MarketingHuman Resources (HR)Operations ManagementBusiness-to-Business (B2B)+7

Ramagya school

Head Admissions and Marketing

Jan 2023 – Oct 2023 · 9 mos · Noida, Uttar Pradesh, India · On-site

Business DevelopmentBusiness ManagementBusiness PlanningSalesSales ManagementTraining+4

Newsxsys technologies

2 roles

General Manager

Feb 2022 – Jan 2023 · 11 mos · India

Manager Global Business

Jan 2022 – Jan 2023 · 1 yr · India

Works across regions/geographies, Leads internal/External global project, business analysis, identifies root cause, and develops recommendations/ solutions to drive business improvements.Provide leadership in the development, and execution of the business vision – helping partners transform their business and derive measurable business value from their IT investment.Manages complex multi- function and global relationships with senior and executive stakeholder management and gives the best consultant accross globe