Omar Qouqas

CEO

Kitchener, Ontario, Canada3 yrs 3 mos experience

AI EnabledAI ML Practitioner

Key Highlights

10+ years at the intersection of technology and business.
Expert in AI/ML solutions and cloud computing.
Proven leadership in cross-functional collaboration.

Stackforce AI infers this person is a Cloud Solutions Expert with a strong focus on AI/ML in the SaaS industry.

Contact

Skills

Core Skills

Ai/ml SolutionsCloud ComputingCloud SupportInformation ManagementSoftware EngineeringDatabase ManagementSoftware DevelopmentOperational EfficiencySystems EngineeringTechnical Support

Other Skills

Analytical SkillsCommunicationAI/MLCloud SolutionsTechnical ProficiencyITIL CertifiedPublic SpeakingMicrosoft OfficeLeadershipMicrosoft ExcelProject ManagementStakeholder ManagementHigh-Pressure SituationsResolving IssuesTeam Collaboration

About

🚀 MBA graduate with 10+ years of experience at the intersection of technology, business, and customer success. I work at Google as an AI/ML Solutions Consultant, where I help organizations translate complex problems into scalable cloud solutions that drive results. I bring a unique mix: • Technical depth from a background in Computer Engineering and Computer Science • Proven leadership in cloud, AI/ML support, and cross-functional collaboration • Fresh business strategy insight from an MBA focused on strategic planning, operations, and financial decision-making I’ve led high-impact initiatives, optimized workflows, improved product adoption, and elevated customer experience across global teams. I thrive on connecting the dots between business needs and technical execution — and making it all work seamlessly. Now, with an MBA in hand, I’m actively exploring strategic roles where I can lead digital transformation, product innovation, or tech-driven business growth. Let’s connect if you’re looking for someone who blends tech fluency, business acumen, and a customer-first mindset to create real impact.

Experience

3 yrs 3 mos

Total Experience

1 yr 7 mos

Average Tenure

Current Experience

Google

Cloud Solutions Consultant, AI/ML, Google Cloud

Feb 2022 – Present · 4 yrs 4 mos · Waterloo, ON

● Solving AI/ML problems for our enterprise customers.
● Leading daily stand-up meetings with 10+ engineers.
● Contributing to Google's code base, identifying and fixing product issues.
● Receiving recognition for technical proficiency and customer service excellence.
● Coaching junior team members.
● Engaging cross-functional collaboration for effective case resolution and communication.
● Interviewing and hiring new engineers.
● Driving outcomes for multiple projects and stakeholders with minimal guidance.
● Partnering with internal/external stakeholders to translate commercial business needs into effective
solutions across various lifecycle stages.

Analytical SkillsCommunicationAI/ML SolutionsCloud Computing

Opentext

Cloud Production Support Specialist

Sep 2020 – Feb 2022 · 1 yr 5 mos · Waterloo, Ontario, Canada

Canada's largest software company. OpenText is a world leader in Information Management, helping companies securely capture, govern and exchange information on a global scale. OpenText solves digital business challenges for customers, ranging from small and mid-sized businesses to the largest and most complex organizations in the world.
Earned:
Amazon Web Services AWS Certified Solutions Architect – Associate

Analytical SkillsCommunicationCloud SupportInformation Management

Géant

2 roles

Software Engineer

Jan 2018 – Aug 2020 · 2 yrs 7 mos · Cambridge, United Kingdom

GÉANT interconnects Europe's national research and education networking (NREN) organisations with an award-winning high bandwidth, high speed and highly resilient pan-European backbone – connecting Europe's researchers, academics and students to each other, and linking them to over half the countries in the world.
Earned:
ITIL Foundation Certificate in IT Service Management
Programmed code in Python, Java, HTML and CSS.
Created and maintained webpages.
Created SQL databases
Analysed monthly data usages and created analytical reports.
Developed & maintained bash scripts.
Created and improved SQL database queries.
Coded front-end web applications.
Managed SonarQube for continuous inspection of code quality.
Collected and documented user requirements.
Recommended improvements to existing applications as necessary.
Created technical documentation for reference and reporting.
Triaged support tickets and coordinated with other team members.

ITIL CertifiedAnalytical SkillsSoftware EngineeringDatabase Management

Senior IT Engineer

Mar 2016 – Dec 2017 · 1 yr 9 mos · Cambridge, United Kingdom

Automated monthly service reports using Bash and SQL.
Optimized operational efficiency and enhanced stakeholder communication.
Developed new software features in HTML, Python, and Java.

Analytical SkillsCommunicationSoftware DevelopmentOperational Efficiency

Itvet (msp)

Senior Systems Engineer

Jun 2015 – Feb 2016 · 8 mos · United Kingdom · On-site

● Supported Enterprise customers via web/email and on-site visits.
● Identified system-wide issues and followed the steps in the Major Incident Process.
● Investigated and resolved complex technical issues and documented proposed solutions.

Analytical SkillsCommunicationSystems EngineeringTechnical Support