Manish Rawat

Operations Associate

Indore, Madhya Pradesh, India9 mos experience

Key Highlights

Strong analytical skills in finance
Certified in Banking, Finance & Insurance
Proficient in MS Excel and financial interpretation

Stackforce AI infers this person is a Fintech-focused professional with strong customer service and financial analysis skills.

Contact

Skills

Core Skills

Customer ServiceCustomer Relationship Management (crm)

Other Skills

Customer EngagementMicrosoft ExcelFinancial AnalysisMarketing Management

About

I am an MBA Finance student at Medicaps University with strong analytical skills in financial statement analysis, ratio analysis, and capital budgeting. Certified in Banking, Finance & Insurance (CPBFI) in collaboration with Bajaj Finserv Limited. Proficient in MS Excel and financial interpretation with one year of customer service experience in the BPO sector. Seeking entry-level opportunities in banking, financial analysis, or corporate finance to apply analytical and problem-solving abilities

Experience

9 mos

Total Experience

9 mos

Average Tenure

Current Experience

Taurus bpo services india llp

Digital Costumer Specialist

Aug 2024 – Jun 2025 · 10 mos · Indore · On-site

Worked as a Digital Customer Specialist at Taurus BPO Services India LLP (Indore Centre) in the mPokket (FinTech) process, delivering high-quality customer support and operational excellence.
●Managed end-to-end customer interactions across digital platforms, ensuring timely resolution of queries and issues
●Demonstrated strong communication and problem-solving skills, enhancing overall customer satisfaction
●Enhanced skills in client relationship management, and data-driven decision-making.

Customer Relationship Management (CRM)Customer Service