Arslan Saifi

Operations Associate

Delhi, India1 yr 10 mos experience

Key Highlights

Proven track record in managing large-scale field operations.
Expertise in HR recruitment and onboarding for quick commerce.
Strong leadership skills demonstrated through team management.

Stackforce AI infers this person is a skilled operations and recruitment leader in the e-commerce and quick commerce sectors.

Contact

Skills

Core Skills

Field Audit ManagementTeam Leadership & SupervisionOps CoordinationHr RecruitmentBulk HiringId CreationKyc Verification

Other Skills

Logistics HiringFirst Mile & Last Mile OperationsDelivery Executive HiringWarehouse HiringATSManpower PlanningDocuments ValidationDelivery Partners OnboardingCompliance CheckQuality AuditingQuality Control & ComplianceReport Review & Data ValidationClient & Stakeholder CoordinationIssue Identification & ResolutionField Operations Management

About

Versatile and results-driven professional with 3.5+ years of experience in operations coordination, team leadership, HR recruitment, onboarding, and IT support across e-commerce, quick commerce, and field operations environments. Currently working as a Team Lead at SuperSeva Global Services, managing field audit executives for Reliance Campa Refrigerator Audit projects, including recruiter hiring, daily audit planning, performance tracking, and timely execution of large-scale field operations. Previously worked as an IT Support Associate at Amazon Warehouse, ensuring smooth IT infrastructure, system troubleshooting, and uninterrupted warehouse operations, and as an Onboarding Executive at Zepto, managing rider documentation, compliance verification, and onboarding processes. Additionally, worked as a Freelance Field Recruiter and Team Lead (Aug 2024 – Sept 2025), where I built and managed a team of 10 field recruiters in North Delhi and successfully hired delivery riders for leading platforms such as Zepto, Blinkit, Zomato, Swiggy (Instamart & Food) and Rapido, handling end-to-end recruitment, onboarding coordination, and target fulfillment. Holds a BA (Hons.) in Political Science from the University of Delhi (2024) with strong communication, analytical, and problem-solving skills, and a proven ability to manage people, scale field teams, and drive operational excellence.

Experience

1 yr 10 mos

Total Experience

1 yr 4 mos

Average Tenure

5 mos

Current Experience

Superseva global services pvt ltd

Audit - Team Lead

Dec 2025 – Present · 5 mos · Bengaluru, Karnataka, India · Remote

Currently working as a Team Lead, responsible for hiring, onboarding, and managing Audit Executives for daily Reliance Campa Refrigerator Audit operations. Lead end to end field audit activities including planning, task allocation, and monitoring daily performance to ensure accurate and timely audit completion. Coordinate with Audit Executives to ensure proper data collection, photo evidence, and compliance with audit guidelines. Review audit reports for accuracy and quality before submission. Act as a key point of contact between field teams and operations management to resolve issues and ensure smooth execution. Track daily targets, productivity, and attendance, and provide guidance and support to improve performance. Ensure adherence to company processes, reporting standards, and field safety guidelines during audit operations.

Team Leadership & SupervisionField Audit Management

Amazon

IT Support Associate

Sep 2025 – Dec 2025 · 3 mos · Pulbangash-Delhi-(UDL4-FC) · On-site

As an IT Support Associate at Amazon Warehouse, I am responsible for maintaining and supporting the warehouse’s IT infrastructure. My role includes troubleshooting and resolving technical issues related to computers, printers, handheld scanners, and network connectivity. I ensure smooth functioning of systems to support daily operations, configure and deploy new devices, and provide technical assistance to employees. I also work on monitoring IT equipment, escalating issues when required, and contributing to process improvements that enhance efficiency and productivity in the warehouse.

Vahan.ai

Recruitment Operations Team Lead

Aug 2024 – Sep 2025 · 1 yr 1 mo · North Delhi, India · Hybrid

Worked as a freelance Field Recruiter, hiring delivery riders for leading quick-commerce and food delivery platforms including Zepto, Blinkit, Zomato, Swiggy (Instamart & Food) and Rapido. Started as an individual recruiter and later built and managed a team of 10 field recruiters across North Delhi. Led end-to-end recruitment operations: candidate sourcing, field screening, document verification, onboarding coordination, and deployment. Managed daily targets, tracked recruiter performance, and ensured timely fulfillment of rider hiring requirements. Acted as the main coordination point between recruitment teams and partner companies to maintain hiring quality and turnaround time. Successfully scaled hiring operations in high-volume locations and supported rapid workforce expansion.

HR RecruitmentBulk Hiring