ARNAB CHOWDHURY

Operations Associate

Kolkata, West Bengal, India13 yrs 2 mos experience
Highly Stable

Key Highlights

  • 14 years of experience in business operations and data analysis.
  • SIX SIGMA certified professional driving business improvements.
  • Expert in data management systems and qualitative dashboards.
Stackforce AI infers this person is a Business Analyst specializing in Operations Management and Data Analytics.

Contact

Skills

Core Skills

Business AnalysisOperations ManagementData AnalysisBusiness AnalyticsCustomer Service ManagementTeam ManagementVendor ManagementTelecommunication ServicesIt SupportCustomer Service

Other Skills

D2CSix SigmaBusiness ProcessPL/SQLBusiness Process AnalysisCRMPerformance MarketingProject PlanningE-CommerceBusiness Process Outsourcing (BPO)Business Analysis Planning & MonitoringSupply Chain OptimizationSQLPeople ManagementStrategic Planning

About

With over 14 years of experience as a SIX SIGMA certified professional in business operations & data analysis, I have managed business operations, analyzed key business aspects, and coordinated regional & central business activities. Skilled in MS Excel, Access, Tableau, Power BI, SQL, CRM. I have successfully maintained data management systems and published qualitative dashboards. Managed cost control, SOP adherence, and business reviews to drive results.

Experience

13 yrs 2 mos
Total Experience
1 yr 10 mos
Average Tenure
2 mos
Current Experience

Shyam steel industries limited

Deputy Manager

Apr 2026Present · 2 mos · Kolkata · On-site

Neeman's

Senior Business Analyst

Mar 2025Mar 2026 · 1 yr · Hyderabad · On-site

D2CSix SigmaBusiness ProcessOperations ManagementPL/SQLBusiness Process Analysis+28

Lenskart.com

Business Analyst

Dec 2018Feb 2025 · 6 yrs 2 mos · Kolkata, West Bengal, India · On-site

  • Business Operation | Analytics | Strategy | People Management
TableauSix SigmaBusiness ProcessOperations ManagementPL/SQLBusiness Process Analysis+21

Teleminds infotech pvt ltd.

Data Analyst

Aug 2018Dec 2018 · 4 mos · Kolkata Area, India · On-site

  • Business Operation & Analytics
PL/SQLTelecommunicationsBusiness Process AnalysisSQLStrategic PlanningMicrosoft Office+10

Jio

2 roles

Relationship Manager

Mar 2017Mar 2018 · 1 yr · Kolkata Area, India · On-site

  • Customer Service and Operation.
Business ProcessCustomer Service ManagementComplaint Handling & ResolutionRetail OperationsPeople ManagementMicrosoft Office+4

Team Lead

Jun 2016Mar 2017 · 9 mos · Kolkata Area, India · On-site

  • Customer Service and Operation.
CommunicationBusiness ProcessCustomer Service ManagementComplaint Handling & ResolutionRetail OperationsBusiness Process Outsourcing (BPO)+6

Firstchoice readymix

Business Coordinator

Sep 2015Jun 2016 · 9 mos · Kolkata Area, India

  • Circle business analyst.
CommunicationBusiness ProcessVendor ManagementPeople ManagementMicrosoft OfficeBusiness Process Improvement+4

Aircel limited

Activation Officer@Customer Service Delivery Operation

Nov 2012Sep 2015 · 2 yrs 10 mos · Greater Kolkata Area

  • Customer Service and Operation.
Customer Service ManagementComplaint Handling & ResolutionRetail OperationsCRMCustomer ServiceMicrosoft Office+1

Itc infotech

IT Helpdesk

Sep 2012Mar 2013 · 6 mos · Kolkata Area, India

  • IT Help Desk Support.
Information Technology Infrastructure LibraryMicrosoft OfficeIT SupportCustomer Service

Education

Sardar Patel University, Balaghat

Master of Business Administration - MBA — Marketing

Jan 2020Jan 2022

Karnataka State Open University

Bachelor of Technology (BTech) — Computer Science Engineering

Jan 2011Jan 2014

KINGSTON EDUCATIONAL INSTITUTE

DIPLOMA IN COMPUTER SCIENCE — Computer Science

Jan 2009Jan 2011

Calcutta University, Kolkata

Bachelor of Science (BSc) — Biochemistry

Jan 2006Jan 2009

WBCHSE

Higher Secondary — Higher Secondary IN Bio Science

Apr 2004Jan 2006

West Bengal Board Of Secondary Education

Secondary — All Subject

Apr 2002Mar 2004

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