James Zollinger

CEO

Los Gatos, California, United States20 yrs 1 mo experience
AI ML PractitionerAI Enabled

Key Highlights

  • Led security for a groundbreaking wearable AI product.
  • Developed Netflix's secure streaming protocol used globally.
  • Expert in integrating advanced security features into products.
Stackforce AI infers this person is a Security and Product Development expert in Consumer Electronics and Streaming Media.

Contact

Skills

Core Skills

Product SecurityCryptographyPrivacySecurity EngineeringStreaming ArchitectureSoftware EngineeringSecurity ArchitectureVoipNetwork Security

Other Skills

AI securityProtocol designThreat analysisPartner managementContract negotiationsCybersecurityLocal LLM integrationVoice print biometricsVein pattern biometricsARM TrustZoneKey managementOPAQUE PAKEGDPR complianceCCPA complianceMessage Security Layer

About

My path is defined by a series of fortunate events. The middle school friend who showed me his Commodore Amiga. The DotCom crash after a startup buyout. A confusing, yet intriguing run-in with a problem that could only be solved with cryptography. A rocketship of a company empowering me to hire amazing teams building an amazing service. What defines me professionally… ...a holistic view of user experience, design and security. ...a breadth of experience in technical design, security and cryptography, leadership, business development, talent acquisition, partner management and business strategy. ...a passion for creating products that delight people and make the world a more compelling place.

Experience

20 yrs 1 mo
Total Experience
5 yrs
Average Tenure
--
Current Experience

Kinetic spark

Product Security Consultant

May 2024Present · 2 yrs 1 mo · San Francisco Bay Area

  • Product security. Privacy. AI security. Protocol design. Organizational culture, design and management. Threat analysis. Product security talent. Partner management. Contract negotiations.
Product SecurityCryptographyAI securityProtocol designThreat analysisPartner management+1

Humane™

Head of Product Security

May 2022May 2024 · 2 yrs · San Francisco, CA

  • Led product security, privacy and cybersecurity. The company had a compelling 0->1 wearable AI product vision but was let down by a number of factors. We worked with OpenAI, integrating local LLMs into an AI first product before ChatGPT launched. The product was bleeding edge with a Sci-Fi inspired UX, where the display was a monochromatic green projection in the palm of your hand using a bespoke laser. Beyond the obvious bleeding edge UX, several aspects of the security and privacy rivaled that of any other device at the time. We designed voice print and vein pattern device biometrics, leveraging local LLMs. We defined the next generation of user-centric privacy, with built-in local awareness of state and national privacy implications to the user. Private and secure by design was not an empty mantra but a fully supported design philosophy with buy-in from the entire company. Security infused the product: from leveraging ARM TrustZone security in the hardware to the world-class key management and privacy services in the cloud. We utilized the OPAQUE PAKE to protect users' privacy even in locales with laws working against such privacy. We designed a pro- consumer privacy approach, aligned with the implications of GDPR & CCPA before any case law for LLMs existed.
Product SecurityPrivacyCybersecurityLocal LLM integrationVoice print biometricsVein pattern biometrics+5

Netflix

3 roles

Director of Security Engineering & Streaming Architecture

Promoted

Jan 2012Apr 2018 · 6 yrs 3 mos

  • Accomplishments
  • Responsible for best in class modern security protocol, Message Security Layer (MSL), used by hundreds of millions of people worldwide to stream Netflix.
  • Led initial design of the best streaming service in the world.
  • Put security into Netflix’ product DNA by making security integral to product design.
  • Instituted a market driven security design review and consulting approach manned by industry experts, helping device partners build more secure devices on their terms.
  • Architected strategic initiatives with key industry partners to advance hardware and software design for streaming media and security.
  • Cultivated content partner relationships to drastically ease technical negotiations for content licensing.
  • Abilities
  • Holistic cross-functional approach to product and systems design
  • Deep understanding of security coupled with breadth of business context allows me to make the best risk / reward judgement calls
  • Able to attract and hire the best talent as individual contributors and leaders
  • Key Facts
  • Helped define the design and security of a video streaming system that is used by hundreds of millions of subscribers worldwide and uses fully a third of peak Internet traffic in the US.
  • Built key relationships with studio counterparts and negotiated countless content licensing contracts, valued at billions of dollars.
  • Built the product security organization at Netflix, responsible for product (not just security) design, device and content partner security engagements and content security.
  • The Unusual Bits
  • Specialist in applying the tool of comedy to bring teams together, ease tension and brighten mood.
  • Born-again physical fitness nut, recovering from years of cubical induced atrophy.
  • Usually the only guy in the room who knows how to edit DNA in addition to code.
Security EngineeringStreaming ArchitectureMessage Security LayerSecurity designContent licensingDevice security

Security Engineering Manager & Streaming Architect

Promoted

Apr 2009Feb 2012 · 2 yrs 10 mos

  • Responsible for security & architecture of the Netflix streaming service, protocol design, contract negotiations with Hollywood studios, system security design of consumer electronics devices, console streaming application security & design, etc.
  • Manage a team of world class engineers working on security and streaming architecture for the Netflix service.
Security EngineeringStreaming ArchitectureProtocol designContract negotiations

Senior Software Engineer & Security Architect

Jul 2007Apr 2009 · 1 yr 9 mos

  • Device hardware and software security design.
  • Security analysis and design.
  • Protocol definition.
  • Technical partnerships.
Software EngineeringSecurity ArchitectureProtocol definitionTechnical partnerships

Cisco systems

Software Engineer

Nov 2000Jun 2007 · 6 yrs 7 mos

  • Worked on VoIP, VoIP security, network transport protocols, SSH, SSL, PKI, Certificate Authorities, X.509, SSL, TLS, VPN, etc.
VoIPVoIP securityNetwork transport protocolsSSHSSLPKI+5

Vovida networks

Software Engineer

Feb 2000Nov 2000 · 9 mos

  • VoIP startup, acquired by Cisco Systems in November 2000.
  • Worked on SIP VoIP client software, documented in the book "Practical VoIP Using VOCAL".
SIP VoIP client software

Education

Yale University

B.S. cum laude — Molecular Biophysics & Biochemistry

Jan 1991Jan 1996

San José State University

Computer Science

Jan 1904Jan 1906

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