Pravin Ojha

Associate Consultant

Delhi, Delhi, India3 yrs 3 mos experience
AI EnabledAI ML Practitioner

Key Highlights

  • Expert in transforming data into actionable insights.
  • Proven track record in financial operations and product analytics.
  • Strong background in user behavior analysis and problem-solving.
Stackforce AI infers this person is a Fintech and Analytics professional with expertise in data-driven decision-making.

Contact

Skills

Core Skills

Data AnalysisAiFinancial Operations

Other Skills

Data AnnotationAI Model ValidationSQLPostmanExcelZoho DeskCommunicationFlexibilityMicrosoft ExcelBank ReconciliationAnalytical ThinkingFact-checkingData LabelingProcess Quality ImprovementQuality Assurance

About

I turn raw data into actionable strategies that drive product growth and customer satisfaction. With hands-on experience in financial operations, product analytics, and user behavior analysis, I bridge the gap between technical systems and business outcomes. What I Do Best: ๐Ÿ“Š ๐˜ฟ๐™–๐™ฉ๐™– ๐˜ผ๐™ฃ๐™–๐™ก๐™ฎ๐™ฉ๐™ž๐™˜๐™จ & ๐™„๐™ฃ๐™จ๐™ž๐™œ๐™๐™ฉ๐™จ - Leveraged SQL to analyze user behavior and identify engagement patterns - Used Postman for API testing and secure fund transfers - Generated weekly reports on customer pain points, reducing resolution time ๐Ÿ’ฐ ๐™๐™ž๐™ฃ๐™–๐™ฃ๐™˜๐™ž๐™–๐™ก ๐™Š๐™ฅ๐™š๐™ง๐™–๐™ฉ๐™ž๐™ค๐™ฃ๐™จ - Processed and validated financial transactions for new users - Developed systems to track and resolve payment issues ๐Ÿ“ข ๐™ˆ๐™–๐™ง๐™ ๐™š๐™ฉ๐™ž๐™ฃ๐™œ & ๐™๐™“ ๐™Š๐™ฅ๐™ฉ๐™ž๐™ข๐™ž๐™ฏ๐™–๐™ฉ๐™ž๐™ค๐™ฃ - Proposed data-backed banner designs and notification strategies - Suggested high-impact promotional events based on user demographics ๐Ÿ”ง ๐™Š๐™ฅ๐™š๐™ง๐™–๐™ฉ๐™ž๐™ค๐™ฃ๐™จ & ๐™‹๐™ง๐™ค๐™—๐™ก๐™š๐™ข-๐™Ž๐™ค๐™ก๐™ซ๐™ž๐™ฃ๐™œ - Tested new features and reported critical bugs - Streamlined customer support workflows Currently pursuing my ๐™ˆ๐˜ฝ๐˜ผ ๐™ž๐™ฃ ๐˜ฝ๐™ช๐™จ๐™ž๐™ฃ๐™š๐™จ๐™จ ๐˜ผ๐™ฃ๐™–๐™ก๐™ฎ๐™ฉ๐™ž๐™˜๐™จ & ๐™๐™ž๐™ฃ๐™–๐™ฃ๐™˜๐™š to enhance my strategic decision-making skills. ๐™‡๐™š๐™ฉ'๐™จ ๐™˜๐™ค๐™ฃ๐™ฃ๐™š๐™˜๐™ฉ if you're interested in: - Fintech innovation | Product analytics | Data-driven marketing - SQL/Power BI | API integration | Scrapping

Experience

3 yrs 3 mos
Total Experience
2 yrs 9 mos
Average Tenure
6 mos
Current Experience

Innodata inc.

Analyst

Dec 2025 โ€“ Present ยท 6 mos ยท Noida, Uttar Pradesh, India ยท Remote

  • Evaluated AI (LLM) responses for accuracy, relevance, and reasoning quality, improving overall response reliability and user experience.
  • Conducted fact-checking using trusted public sources, reducing factual errors and ensuring high data quality standards.
  • Annotated and labeled AI-generated outputs, identifying inconsistencies and improvement areas to enhance model performance.
  • Assessed clarity, tone, and contextual understanding of responses, contributing to more effective and human-like AI interactions.
  • Applied structured annotation guidelines and evaluation frameworks to maintain consistency and accuracy across datasets.
  • Supported AI model training by providing detailed feedback and quality insights, helping optimize training data and workflows.
  • Collaborated with cross-functional teams to strengthen evaluation processes and improve AI system performance.
Data AnnotationAI Model ValidationData AnalysisAI

Tradex

Operations Executive

Sep 2023 โ€“ Aug 2025 ยท 1 yr 11 mos ยท Saket, Delhi, India ยท Remote

  • ๐™‹๐™ง๐™ค๐™™๐™ช๐™˜๐™ฉ ๐™๐™š๐™จ๐™ฉ๐™ž๐™ฃ๐™œ & ๐™„๐™ข๐™ฅ๐™ง๐™ค๐™ซ๐™š๐™ข๐™š๐™ฃ๐™ฉ:
  • Tested 50+ app updates pre-release, identifying and documenting critical bugs to enhance user experience.
  • Reduced customer issue resolution time by 35% by streamlining support workflows and escalation protocols.
  • ๐˜ฟ๐™–๐™ฉ๐™– ๐˜ผ๐™ฃ๐™–๐™ก๐™ฎ๐™จ๐™ž๐™จ & ๐™„๐™ฃ๐™จ๐™ž๐™œ๐™๐™ฉ๐™จ:
  • Utilized SQL to extract user behavior trends, informing banner designs and notification strategies that improved engagement.
  • Generated weekly reports on top customer pain points, enabling teams to prioritize high-impact fixes.
  • ๐™๐™ž๐™ฃ๐™–๐™ฃ๐™˜๐™ž๐™–๐™ก ๐™Š๐™ฅ๐™š๐™ง๐™–๐™ฉ๐™ž๐™ค๐™ฃ๐™จ:
  • Processed and validated 100+ ๐™™๐™–๐™ž๐™ก๐™ฎ transactions via ๐™‹๐™ค๐™จ๐™ฉ๐™ข๐™–๐™ฃ ๐˜ผ๐™‹๐™„ ๐™ฉ๐™š๐™จ๐™ฉ๐™ž๐™ฃ๐™œ, ensuring secure fund transfers for new users.
  • Identified and resolved payment discrepancies, reducing failed transactions by 20%
  • ๐˜พ๐™ง๐™ค๐™จ๐™จ-๐™๐™ช๐™ฃ๐™˜๐™ฉ๐™ž๐™ค๐™ฃ๐™–๐™ก ๐˜พ๐™ค๐™ก๐™ก๐™–๐™—๐™ค๐™ง๐™–๐™ฉ๐™ž๐™ค๐™ฃ:
  • Proposed data-backed event ideas and marketing initiatives based on competitor research and used demographics.
  • ๐™๐™ค๐™ค๐™ก๐™จ: SQL, Postman, Excel, Zoho Desk, CleverTap
SQLPostmanExcelZoho DeskData AnalysisFinancial Operations

Blinkit

Agent

Aug 2023 โ€“ Sep 2023 ยท 1 mo ยท Kolkata, West Bengal, India ยท Remote

CommunicationFlexibility

Om enterprise

Operations Assistant

May 2020 โ€“ Feb 2023 ยท 2 yrs 9 mos ยท Asansol, West Bengal, India ยท On-site

  • Record entries of Purchases & Sales for the business.
  • Maintaining ledgers of clients & inventory.
  • Kepping records of all transaction done by bank or cash.
Microsoft ExcelBank Reconciliation

Education

Galgotias University, Greater Noida

Master of Business Administration - MBA โ€” Business Analytics & Finance

Aug 2024 โ€“ Jun 2026

KAZI NAZRUL UNIVERSITY, ASANSOL

Bachelor of Business Administration - BBA โ€” Accounting and Finance

Aug 2020 โ€“ Jun 2023

Central Board of Secondary Education

Intermediate

Jun 2018 โ€“ Jul 2020

Central Board of Secondary Education

Matriculation

Apr 2007 โ€“ May 2018

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