Shubham Gaur

Operations Associate

Delhi, India3 yrs 5 mos experience

Most Likely To Switch

Key Highlights

Proven expertise in operational management and inventory control.
Strong background in HR administration and policy processing.
Effective team leadership in fast-paced environments.

Stackforce AI infers this person is a skilled operations and HR professional with experience in inventory management and insurance sectors.

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Skills

Core Skills

Operations ManagementInventory ManagementOperational ManagementQuality ControlTeam LeadershipPolicy ProcessingCustomer Service

Other Skills

HR AdministrationHuman Resources (HR)AutoCADOracle DatabaseInternal AuditsProcess DefinitionPHPWarehouse Management SystemsFIFOEnterprise Resource Planning (ERP)HlookupsVLOOKUPOnsite ManagementDuty ManagementCrew Supervision

Experience

3 yrs 5 mos

Total Experience

1 yr 5 mos

Average Tenure

2 yrs 2 mos

Current Experience

Amazon

2 roles

Store Manager

Apr 2026 – Present · 2 mos · On-site

HR AdministrationHuman Resources (HR)AutoCADOracle DatabaseInternal AuditsProcess Definition+29

Process Associate

Apr 2024 – Present · 2 yrs 2 mos · On-site

ENSURE THAT WE DONT MISS THE OUR SLA (Service Level Agreement)
Operational Management: Implementing and following SOPs to ensure smooth workflows.
Quality Control & Auditing: Auditing processes to identify root causes of errors and providing solutions to improve efficiency.
Inventory/Record Keeping: Managing data, tracking supplies, or handling inventory records.
Financial Administration: Reconciling invoices and managing credit notes.
Scheduling & Coordination: In specific teams (like freight/media), this involves owning master calendars for shoots or contractor bookings

AutoCADOracle DatabaseOperational ManagementQuality Control

Zepto

Shift Incharge

Feb 2023 – Mar 2024 · 1 yr 1 mo · Delhi, India · On-site

Operational Management: Overseeing end-to-end store operations, including receiving inventory, storage, and outbound dispatch.
Team Leadership: Supervising, training, and motivating warehouse staff, pickers, and packers.
Inventory Control: Performing daily cycle counts, maintaining inventory accuracy, and enforcing FIFO (First In, First Out) or FEFO (First Expired, First Out) protocols.
Performance Metrics: Tracking KPIs such as order accuracy, RTO (Return to Origin) rates, and minimizing shrinkage.
Shift Management: Managing staff scheduling and ensuring smooth operational workflow during assigned shifts.

Onsite ManagementDuty ManagementOperational ManagementTeam Leadership

Shriram life insurance

computer oprations excutive / HR ADMIN

Dec 2022 – Dec 2023 · 1 yr · Delhi, India · On-site

Policy Processing: Managing the end-to-end process of insurance proposals, including reviewing applications, underwriting documentation, and issuing policy documents.
Policy Servicing: Updating policy renewals, handling changes (endorsements), and managing client case files.
Customer Service & Support: Addressing client queries, handling complaints, and providing prompt resolutions through phone, email, or digital platforms.
Document Verification & Management: Ensuring all KYC (Know Your Customer) documents and applications are accurate and comply with regulatory guidelines.
Branch Operations: Managing day-to-day office activities, such as teller work, cashier duties, and maintaining operational records.

Microsoft ExcelInsurancePolicy ProcessingCustomer Service