Washter Shiva

Operations Associate

Hyderabad, Telangana, India6 yrs 3 mos experience

Key Highlights

  • Proven track record in operations management.
  • Expertise in vendor onboarding and training.
  • Strong analytical skills for performance tracking.
Stackforce AI infers this person is a proficient Operations Manager with expertise in logistics and supply chain management.

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Skills

Core Skills

Operations ManagementProject Management

Other Skills

StrategyMicrosoft ExcelTrainingData AnalysisPerformance MetricsEnglishMarketingCommunicationFinanceCustomer ServiceSalesManagementLogistics ManagementSupply Chain ManagementMicrosoft Office

Experience

6 yrs 3 mos
Total Experience
1 yr 3 mos
Average Tenure
--
Current Experience

Zepto

Delivery Hub Manager

Jun 2024Sep 2024 · 3 mos · Hyderabad, Telangana, India · On-site

Youmeprime seller services pvt ltd

Operations Manager

Oct 2023Mar 2024 · 5 mos · Hyderabad, Telangana, India · On-site

Exprs

Operations Manager

Feb 2020Dec 2022 · 2 yrs 10 mos · Hyderabad, Telangana, India · On-site

  • Job Responsibilities
  • ● Looking whole Telangana 3PL B2B Jio Mart Hubs Operations
  • ● Looking Area Operations of Flipkart, Meesho and Amazon for Last Mile
  • ● Branches and Hubs Expansion in Region and Setup Process
  • ● Handling Multiple Vendors (stakeholder), Service Partners and
  • Onboarding New
  • ● Conduct induction to new Vendors, scheduling the training sessions to
  • the Team, Vendors and Service Partners in the region on Weekly and
  • Monthly basis to Educate them on Daily Operations routine, SOPs and
  • new Process implementation
  • ● Tracking Performance and Metrics of Hubs, Vendors, Service Partners
  • and Riders in region
  • ● Investigation of Cash and companies Assets miss uses (Fraud) and and
  • get streamlined it
  • ● following-up with Team on Vehicles availability, reaching and timing
  • ● Checking Return connections to Fulfillment Center within the TAT
  • ● Getting Clear Loss or Debit notes on Hubs
  • ● Getting reach delivery performance and customer metrics targets on
  • daily basis
  • ● Client Handling and escalations control
  • ● Develop new strategies to streamline processes and reduce cost
  • ● performance metrics reporting and data analysis tasks to identify
  • issues and opportunities for process improvements
  • ● Operating front and Backend Operations
  • ● Generating and Maintaining Operational Reports on Daily Basis
  • ● Reaching Company and Clients Targets
  • ● Customer Handling and escalations control
  • ● Load Projection Planning
StrategyMicrosoft ExcelOperations ManagementProject Management

Instakart logistcs pvt. ltd

Store Executive

Aug 2019Jan 2020 · 5 mos · Hyderabad, Telangana, India · On-site

  • ● Onboarding new Store in required areas and train them
  • ● Daily Wise Store counts maintain
  • ● Planing load allocation for the stores
  • ● Daily Huddles with Stores on all performance metrics
  • ● Achieving 100% stores target monthly wise
  • ● Dashboard Reports
  • ● Daily Summary Report
  • ● Resolving all stores issues
  • ● Maintaining all performance metrics
StrategyMicrosoft ExcelOperations Management

Vulcan express

Team Leader

Feb 2017Jul 2019 · 2 yrs 5 mos · Hyderabad, Telangana, India · On-site

  • ● Handling Hub Operations
  • ● Hering riders and train them
  • ● Scanning of Inward Materials
  • ● Sorting Shipments with route wise
  • ● Reaching hubs performance and metrics as given on daily basis
  • ● Tracking individual riders performance and educate them in any
  • discrepancy
  • ● DRS Preparing
  • ● Maintaining FIFO
  • ● Dashboard Reports
  • ● Daily Summary Reports
  • ● Generating different Reports from Vulcan
  • ● Pending Order Report
  • ● Daily Stock Report
  • ● Preparing MIS Reports
StrategyMicrosoft ExcelOperations Management

Education

Osmania University, Hyderabad

B.com — Bachelor of commerce

Jan 2015Jan 2018

JRM High School

S.S.C — General Studies

Jan 2011Jan 2012

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