Oct 2023 – Mar 2024 · 5 mos · Hyderabad, Telangana, India · On-site

Feb 2020 – Dec 2022 · 2 yrs 10 mos · Hyderabad, Telangana, India · On-site

• Job Responsibilities
• ● Looking whole Telangana 3PL B2B Jio Mart Hubs Operations
• ● Looking Area Operations of Flipkart, Meesho and Amazon for Last Mile
• ● Branches and Hubs Expansion in Region and Setup Process
• ● Handling Multiple Vendors (stakeholder), Service Partners and
• Onboarding New
• ● Conduct induction to new Vendors, scheduling the training sessions to
• the Team, Vendors and Service Partners in the region on Weekly and
• Monthly basis to Educate them on Daily Operations routine, SOPs and
• new Process implementation
• ● Tracking Performance and Metrics of Hubs, Vendors, Service Partners
• and Riders in region
• ● Investigation of Cash and companies Assets miss uses (Fraud) and and
• get streamlined it
• ● following-up with Team on Vehicles availability, reaching and timing
• ● Checking Return connections to Fulfillment Center within the TAT
• ● Getting Clear Loss or Debit notes on Hubs
• ● Getting reach delivery performance and customer metrics targets on
• daily basis
• ● Client Handling and escalations control
• ● Develop new strategies to streamline processes and reduce cost
• ● performance metrics reporting and data analysis tasks to identify
• issues and opportunities for process improvements
• ● Operating front and Backend Operations
• ● Generating and Maintaining Operational Reports on Daily Basis
• ● Reaching Company and Clients Targets
• ● Customer Handling and escalations control
• ● Load Projection Planning

Aug 2019 – Jan 2020 · 5 mos · Hyderabad, Telangana, India · On-site

• ● Onboarding new Store in required areas and train them
• ● Daily Wise Store counts maintain
• ● Planing load allocation for the stores
• ● Daily Huddles with Stores on all performance metrics
• ● Achieving 100% stores target monthly wise
• ● Dashboard Reports
• ● Daily Summary Report
• ● Resolving all stores issues
• ● Maintaining all performance metrics

Feb 2017 – Jul 2019 · 2 yrs 5 mos · Hyderabad, Telangana, India · On-site

• ● Handling Hub Operations
• ● Hering riders and train them
• ● Scanning of Inward Materials
• ● Sorting Shipments with route wise
• ● Reaching hubs performance and metrics as given on daily basis
• ● Tracking individual riders performance and educate them in any
• discrepancy
• ● DRS Preparing
• ● Maintaining FIFO
• ● Dashboard Reports
• ● Daily Summary Reports
• ● Generating different Reports from Vulcan
• ● Pending Order Report
• ● Daily Stock Report
• ● Preparing MIS Reports