Shivam Ramani

Founder

Chandigarh, India6 yrs 2 mos experience

AI Enabled

Key Highlights

Achieved 58.8% drop in booking anxiety.
Expert in user-centered design and service architecture.
Strong background in translating complex issues for users.

Stackforce AI infers this person is a UX-focused designer with expertise in SaaS and service design.

Contact

Skills

Core Skills

Ux ResearchService DesignUser EmpathyUser Needs Analysis

Other Skills

FigmaChoice ArchitectureConflict ResolutionPersuasive CommunicationCritical ThinkingInformation ArchitectureiOS DesignInteraction DesignPrototypingWireframingUser ResearchCustomer Satisfaction (CSAT)Operational EfficiencyDesign SystemsRapid Prototyping

About

Years before I opened Figma, I watched people collide with systems that were never built for them. I study human behavior the way some people study craft. Because behavior is the only honest explanation for why users fail at the exact moment a product needs them to succeed. 25 users. 58.8% drop in booking anxiety. One decision. A government portal with 17 competing elements reduced to five. Nothing cut. Everything reorganised. Every confused user is a decision someone avoided.

Experience

6 yrs 2 mos

Total Experience

2 yrs

Average Tenure

2 mos

Current Experience

Ataraxiaa

Founding Designer

Apr 2026 – Present · 2 mos

Freelance

UI/UX Designer

Mar 2025 – Present · 1 yr 3 mos · Remote · Remote

Diagnosed structural failures in two live products.
Redesigned for real user behavior, not visual polish.
Reduced booking anxiety 58.8% by identifying video fear as the primary drop-off trigger.
Collapsed 17 desktop elements into 5 intent-ordered tabs. Zero functions lost. Every tab owns one job.

FigmaUX Research

Yash boot house

Service Design & Operations Management

Mar 2024 – Feb 2026 · 1 yr 11 mos · Bilaspur, Chhattisgarh, India · Hybrid

Mapped customer journey friction points using product thinking, outcomes directly applicable to UX research.
Owned go-to-market and conversion decisions in a commercial environment, built business fluency informing design.

Service DesignChoice Architecture

Eclerx

Technical Analyst (US Operations)

Mar 2022 – Mar 2024 · 2 yrs · Chandigarh, India · On-site

Translated complex technical issues into clear human language for UX writing, design docs, and stakeholder comms.
Collaborated cross-functionally with US teams across time zones, built strong async communication practices.

User EmpathyConflict Resolution