Nov 2021 – Sep 2024 · 2 yrs 10 mos · Noida, Uttar Pradesh, India

• 1. As the Product Manager, THINK, I led a 22-member cross-functional team comprising of developers, QAs, BAs, PMs, to build the next-generation subscription, billing, reporting (BI) system (with e-commerce support) for the publishing industry with the following salient features -
• (a) Designed quote-to-cash workflow for journal subscriptions, print and e-books orders, package increasing total annual orders
• (b) Built integrations with payment gateways (Stripe, Moneris) for online payments and direct debit, Avalara API for sales tax calculation, Yodlee to import bank statements for reconciliation, access authentication system for online journals resulting in greater ARR
• (c) Built reporting/ BI module (accounting, financial, sales, tax etc. reports) on AWS Redshift for FI users
• (d) Ensured highest levels of compliance with data privacy laws by incorporating PII data privacy protection with GDPR and CCPA compliance
• (e) Built recommendation system for journal articles using similarity learning with LLM (llama2) for e-commerce raising order basket size

Jun 2020 – Oct 2021 · 1 yr 4 mos · Noida, Uttar Pradesh, India

• As the Product Manager for Impact Vizor, I have
• 1. Built Trend Vizor : to enable science and technical journal editors understand growing research topics from 5 million papers using a Bert-based model in combination with LLAMA2 (for word embeddings) leading to ARR increase by 22%
• 2. Built Insight Vizor, a usage analytics product for STM publishers, leading to 45% growth in revenues for analytics division in the year of launch
• (a) Defined requirements for BI reports for publishers to understand usage, access denials, geographical reach by aggregating data on Redshift
• 3. Raised the average monthly views of the product by 10% in the first year by successfully testing the hypothesis that helping editors identify Transfer Patterns directly correlates to the greater use of the product.
• 4. Conducted product demos and Best practices webinar, designed the product page, built marketing collaterals and prepared pricing
• 5. Integrated several article citations databases – CrossRef, OpenAlex, Semantic Scholar – covering 95% of all reported citations in STM industry

Jan 2016 – Apr 2019 · 3 yrs 3 mos

• As an SAP FICO functional consultant working closely with FI, MM & ABAP teams, I was mainly responsible for gathering requirements for configuring the new SAP Simple Finance module for the whole organisation.
• Some of my key achievements include -
• (a) Built 50+ real-time BI reports on SAP Business Objects from SAP Business Intelligence for accounting, sales and distribution
• (b) Carried out requirement gathering and gap analysis for preparing Simple Finance workflow and then configuring Chart of Accounts, Company Codes, Control Area, FY variants – and Master Records for account receivables, G/L for preparing the financial statements for the organisation
• (c) Built payment workflow with SAP Multibank connectivity cutting down time for cross-border payments from 7 to 3 days
• (d) Designed the entire workflow for withholding tax, bank reconciliation, petty cash, controlling modules, master data migration using LSMW

Oct 2011 – Dec 2015 · 4 yrs 2 mos

• As IT Engineer, I worked both as a backend developer and an Oracle DBA building RESTful web services for intranet portal, Hospital Management System. I worked as a Data Engineer too on ETLs for extracting various data to Data Warehouse and creating visualisations
• Backend Development
• 1. Built REST APIs using Flask for the intranet web app for 10000+ organization users to make tour reimbursements, leave requests & approvals
• 2. Designed the database schema in PostGreSQL for the Hospital Management System for managing health records of 8000+ employees
• 3. Implemented DB optimization strategy for the Oracle database for the intranet portal making searches within the application faster by 25%
• 4. Created Content Management System for HR department for managing the recruitment and onboarding of over 2000 executives
• Data Engineering
• 5. Built ETL pipelines for loading data from hospital management system and payroll system to Data Warehouse and visualize using Tableau
• 6. Designed complex queries & table views on Data Warehouse for creating over 200+ data visualisations and reports for senior management