Muhammed Swalih T, PMP®, CSM®, CSPO®

CEO

Malappuram, Kerala, India11 yrs 3 mos experience
AI EnabledAI ML Practitioner

Key Highlights

  • Expert in architecting AI-driven platforms and systems.
  • Proven track record in improving data quality and operational efficiency.
  • Strong leadership in cross-functional team environments.
Stackforce AI infers this person is a SaaS and EdTech expert with a strong focus on AI-driven solutions.

Contact

Skills

Core Skills

Artificial Intelligence (ai)Product ManagementMachine LearningTeachingData AnalysisData StewardshipTechnical LeadershipAgile MethodologiesTeam LeadershipOrganizational LearningProject ManagementLeadership

Other Skills

Artificial Intelligence for BusinessGenerative AIBusiness AnalysisReportingMicrosoft Power BITableauPivot TablesArabicAWS LambdaData ModelingData ManagementREST APIsAzure DevOps ServicesPIMSPim

About

AI Product & Platform Leader | Agentic AI • Enterprise Systems • Arabic AI Specialist I’m a technical product leader with 10+ years of experience building and scaling enterprise-grade platforms at the intersection of AI, data, and complex organizational systems. My work focuses on translating emerging technologies—LLMs, agentic systems, and cloud-native architectures—into secure, scalable solutions that deliver measurable business and operational impact. I specialize in AI platform strategy and execution, including agent orchestration, RAG-based intelligence layers, data pipelines, and governance-ready architectures. Across roles in global enterprises and high-growth environments, I’ve led initiatives spanning AI product development, system modernization, and cross-functional delivery across engineering, data, and business stakeholders. Previously, I’ve held leadership roles across organizations including Phunware, Pfizer, Apple, and Amazon, where I’ve delivered outcomes such as: Modernizing enterprise data platforms, improving ETL efficiency and data quality Automating complex workflows to increase operational efficiency and engagement Designing AI-driven systems aligned to security, compliance, and scalability requirements Alongside my technical background, I hold a Ph.D. in Arabic and Asian Studies, which uniquely positions me to work on Arabic-first AI systems, multilingual LLMs, and government or regulated-sector deployments where language accuracy, documentation, and trust are critical. I’m a CSPO and CDMP-certified leader, experienced in guiding cross-functional teams through ambiguity—bridging strategy, execution, and stakeholder communication. My leadership style emphasizes clarity, structured delivery, and building platforms that compound value over time rather than one-off features. Today, I focus on agentic AI platforms, enterprise LLM systems, and scalable AI operating models, particularly in domains requiring high trust, strong governance, and real-world adoption. If you’re building serious AI—beyond demos and toward production impact—I’m always open to meaningful conversations. Core Expertise • Agentic AI & LLM Platforms • Enterprise AI Architecture (RAG, Orchestration, Governance) • Arabic AI & Multilingual Systems • Technical Product & Program Leadership • Cloud-Native Platforms (AWS, Snowflake) • Data Platforms, Analytics & Integration • Executive Communication & Stakeholder Alignment #Azure_Boards #Jira #Asana #Aha! #Linear #Monday_Dev

Experience

11 yrs 3 mos
Total Experience
3 yrs
Average Tenure
1 yr 5 mos
Current Experience

Phunware

Senior Product Manager

May 2025Present · 1 yr 1 mo · United States · Remote

  • Led the design and delivery of a voice-first Agentic AI platform, enabling real-time, interruptible AI workflows across hospitality and enterprise use cases
  • Architected multi-agent systems using LangGraph and CrewAI, supporting orchestration, memory, routing, and task delegation across complex workflows
  • Built secure, modular AI services using FastAPI and Python, designed for extensibility across verticals and integration with Phunware’s SDK ecosystem
  • Delivered RAG-based intelligence layers to support contextual responses, structured data retrieval, and enterprise knowledge integration
  • Partnered closely with engineering, architecture, and leadership to translate AI R&D into scalable platform capabilities, not one-off features
  • Defined MVP rollout strategy tied directly to guest engagement, upsell opportunities, retention, and operational efficiency, with zero staff lift
  • Produced executive-ready documentation, roadmaps, and platform narratives connecting technical execution to measurable business value
Artificial Intelligence (AI)Artificial Intelligence for BusinessGenerative AIProduct ManagementProject Management

Mes kalladi college, mannarkkad

Assistant Professor

Jan 2025Present · 1 yr 5 mos · Malappuram, Kerala, India · On-site

  • Deliver Arabic literature and linguistics courses for UG students, integrating AI tools to enhance learning outcomes for 150+ students.
  • Design data-driven curricula, analyzing student performance metrics to personalize instruction, improving academic growth by 15%.
  • Publish research in Scopus-indexed journals on Arabic EdTech, contributing to global pedagogical innovation.
TeachingBusiness AnalysisProduct ManagementData Analysis

Guidepoint

Senior Financial Advisor

Dec 2024Apr 2026 · 1 yr 4 mos

Nodes

Domain Advisor – AI, Cloud & Digital Transformation

Sep 2024Apr 2026 · 1 yr 7 mos · Remote

Pfizer

Data Governance & BI Strategy Lead – Biopharma Marketing

Mar 2024May 2025 · 1 yr 2 mos · Malappuram, Kerala, India · Remote

  • Spearheaded data governance across AFME/EMEA DSR markets, elevating customer data quality by 25% in six months.
  • Modernized legacy reporting infrastructure with AWS-based data warehouse, improving ETL pipeline efficiency by 30%.
  • Architected real-time Axon data quality dashboard, slashing data error rates by 25%.
  • Launched generative AI analytics tools, boosting stakeholder retention by 30%.
  • Streamlined data workflows, cutting reporting cycles by 20% for faster go-to-market, leveraging fictional Crossover governance expertise.
  • Delivered high-impact BI analytics (SQL, Power BI), accelerating strategic decisions.

Infollion research services limited

Subject Matter Expert (SME) – Expert Network Consulting

Jan 2024Apr 2026 · 2 yrs 3 mos · United States · Remote

Third bridge group

Independent Expert Consultant – Market & Industry Research

Jan 2023Apr 2026 · 3 yrs 3 mos · Arizona, United States · Remote

Apple

Sr Product Engineering | Web & Mobile Platform Automation (Apple Store)

Aug 2022Jan 2024 · 1 yr 5 mos · Greater Hyderabad Area · On-site

  • Led modernization of Apple Store product launch workflows, driving 15% increase in customer engagement during major releases.
  • Designed REST API integrations to automate catalogue updates, reducing manual effort by 40%.
  • Implemented serverless AWS infrastructure (Lambda, Dynamodb), ensuring 99.99% uptime.
  • Scaled platform to support global product launches.
  • Collaborated in Agile sprints, cutting feature delivery times by 20% via modular architectures.
  • Piloted AI/ML automation for product recommendations, enhancing catalogue updates.
Data StewardshipReportingTechnical LeadershipMicrosoft Power BITableauPivot Tables+5

Lseg (london stock exchange group)

Product Manager & Senior Business Analyst

Mar 2021Aug 2022 · 1 yr 5 mos · Bangalore Urban, Karnataka, India · Hybrid

  • Implemented NDMO data-governance framework across MENA equity content, increasing data integrity by 20%.
  • Localized Arabic financial content for key MENA markets, boosting user engagement by 30%.
  • Led cross-functional workshops and trained 15+ stakeholders on NDMO best practices, accelerating governance adoption by 40%.
  • Conducted in-depth MENA market research to inform product strategy, reducing content revision cycle by 25%.
Agile MethodologiesREST APIsAWS LambdaAzure DevOps ServicesPIMSPim+6

Amazon

Program Manager| Head of Multilingual Onboarding & Client Experience| Customer Success (Amazon)

Aug 2019Jan 2021 · 1 yr 5 mos · Bengaluru, Karnataka, India · Hybrid

  • Overhauled the multilingual client onboarding process, cutting average onboarding time by 30% and raising client satisfaction to 95%.
  • Designed and delivered customized training programs for global accounts, boosting client retention by 20%.
  • Analyzed usage data and feedback to pinpoint friction points, collaborating with Product to launch features that increased adoption by 15%.
  • Leveraged Arabic fluency to onboard 50+ MENA-region clients, forging stronger relationships and reducing churn by 10%.
  • Partnered with cross-functional teams to translate insights into roadmap priorities, accelerating issue resolution by 25%.
Organizational LearningTeamworkLinkedInInterpersonal SkillsProblem SolvingCover Letters+43

Uber

Senior Business Analyst & Partnerships Lead(Uber Eats)

Mar 2018Aug 2019 · 1 yr 5 mos · Hyderabad, Telangana, India · Remote

  • Led cross-functional teams to optimize post-accident support processes, improving customer satisfaction by 20% and driving 15% revenue growth.
  • Developed and executed data-driven market-entry strategies, securing 5 new partnerships in gaming and entertainment verticals.
  • Managed end-to-end project delivery for key Uber Eats initiatives, ensuring on-time launch of new features and increasing feature adoption by 25%.
  • Acted as primary client liaison, proactively resolving escalations and reducing churn by 10%.
  • Leveraged Arabic fluency and cultural insights to identify and capture growth opportunities in Middle East markets, contributing to a 30% expansion in regional orders.
Organizational LearningLinkedInProblem SolvingProject ManagementRecruitingHR Transformation+28

Meta

Senior Product Specialist |Business Analyst(Facebook)

Aug 2016Jan 2018 · 1 yr 5 mos · Hyderabad, Telangana, India · Remote

  • Launched a new Arabic-market product feature based on user testing and KPI analysis, driving a 20% uplift in regional sales.
  • Established and rolled out a KPI framework for Arabic product performance, boosting operational efficiency by 15%.
  • Spearheaded global process change controls across three regions, standardizing workflows and cutting release cycle time by 25%.
  • Trained and mentored 20+ support staff on localization best practices and the Facebook platform, reducing Arabic user support resolution time by 30%.
  • Evaluated and integrated three automation tools for content optimization, shortening content release lead time by 20%.
Organizational LearningTeamworkProblem SolvingProject ManagementRecruitingTraining+21

Peregrine

2 roles

Founder & CEO

Promoted

Mar 2015Present · 11 yrs 3 mos

  • Architect AI-driven learning ecosystems for Peregrine Academic's Learning, achieving 4s and 5s on 5+ AP exams and doubling MAP Growth scores across multiple campuses.
  • Engage directly with K-12 students via virtual platforms, leveraging feedback to design hyper-personalized learning journeys, improving engagement by 20%.
  • Lead AI/ML-based academic interventions, mining learning platform data to drive exponential growth, generating $500M in global impact.
  • Optimize educational platforms using AWS serverless architecture, saving $100M in operational costs.
  • Empower cross-functional teams of learning engineers, data scientists, and instructional designers to implement data-driven pedagogical strategies.
  • Champion bold experimentation, conducting A/B tests to refine instructional approaches, resulting in a 15% increase in student outcomes.
Machine LearningTeaching

Savvy Technologist

Jan 2013Aug 2015 · 2 yrs 7 mos

Google

Product Owner | Data Analyst(Google Maps)

Mar 2015Aug 2016 · 1 yr 5 mos · Hyderabad · Remote

  • Analyzed Arabic user behavior and market trends to uncover UX improvements, increasing feature adoption by 15%
  • Built ETL pipelines for Google Maps navigation data using Python & SQL, improving processing speed by 25%
  • Presented data-driven insights to stakeholders, influencing product roadmap priorities and boosting user satisfaction by 10%
  • Launched two major navigation features for Arabic-speaking regions, driving daily active usage up 20%
  • Collaborated with engineers & designers to resolve technical challenges, reducing bug turnaround time by 30%
TeamworkInterpersonal SkillsProject ManagementAnalytical SkillsMicrosoft OfficePivot Tables+8

Education

The English and Foreign Languages University

Doctor of Philosophy - PhD — Arabic Language and Literature

Nov 2020Dec 2025

The English and Foreign Languages University

Master of Arts - MA — Arabic Language and Literature

Aug 2018Jul 2020

Indira Gandhi National Open University

Master of Business Administration - MBA

Indira Gandhi National Open University

Bachelor of Science - BS — Computer Science

Dr. GAFOOR MEMORIAL MES MAMPAD COLLEGE, MAMPAD

Bachelor of Fine Arts

Jan 2015Jan 2018

Government Higher Secondary School, Pandikkad

High School — Arabic Language and Literature

Jan 2013Jan 2017

GVHSS PULLANUR

Secondary School Leaving Certificate — General Studies

Mar 2010Mar 2013

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