Carole Lundeen

CEO

Leadville, Colorado, United States22 yrs 7 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Expert in executive calendar and travel management
Proven track record in event planning and execution
Strong leadership in team building and development

Stackforce AI infers this person is a seasoned professional in office management and executive support within the SaaS industry.

Contact

carole.lundeen@automox.com +1 720-334-8473 LinkedIn

Skills

Core Skills

Event PlanningManagementCustomer Service

Other Skills

C-level exec calendar/schedule/travelOffice build outs and set upsCorporate EventsTeam BuildingLeadershipTravel schedulingCalendar managementEvent managementOffice operationsOffice build outsOrganizational skillsTeam managementVendor managementRecruitingTraining

About

After spending years creating memorable dining experiences in restaurants, I chose to switch careers to “office hospitality”. I still enjoy creating awesome experiences, but they can take place directly with customers, coworkers, and/or my executive leadership teams. I take great pride in supporting my people whomever they may be. I can coordinate many moving parts in challenging situations, create meaningful business relationships, and desire to build mutually beneficial long-term engagements. I love learning new things and being challenged in my roles. Some of my favorite challenges in the past years include: - C-level exec calendar/schedule/travel - Office build outs and set ups - Corporate Events from small to large for work and play - Building, managing and developing my teams - Creating organization out of chaos If I am not working, you can find me running on a dirt trail, camping with family, enjoying coffee with friends, or experimenting with a new recipe in the kitchen.

Experience

22 yrs 7 mos

Total Experience

3 yrs 2 mos

Average Tenure

7 yrs 3 mos

Current Experience

Automox

Executive Assistant to the CEO

Mar 2019 – Present · 7 yrs 3 mos · Boulder, CO

C-level exec calendar/schedule/travelOffice build outs and set upsCorporate EventsTeam BuildingLeadershipEvent Planning+1

Emerging women

Executive Assistant and Operations Manager

Sep 2017 – Mar 2019 · 1 yr 6 mos · Boulder, CO

Simple energy

Office Operations Manager and Executive Assistant

Oct 2016 – Feb 2017 · 4 mos

Tapinfluence

Office Manager and Executive Assistant

Sep 2015 – Jul 2016 · 10 mos · Boulder, CO

Executive Assistant
Successfully orchestrated nearly all aspects of a CEO’s life who did not sleep.
● Oversaw the planning and updating of all aspects of the CEO’s complex and high volume travel
schedule.
● Managed busy calendars with constant change; large volume of complex expense reports done
proficiently.
● Set up Board calendar and meetings.
● Accomplished Executive Assistant to the CEO, CFO and supporting other Chief Executives.
Office Operations & Day to Day
Turning disorganized environments into smooth running operations.
●Office refresh in first 4 weeks of being hired: all new furniture, junk and clutter organized or
removed and decreased previous project manager spend by 30k.
● Office supplies, snacks, weekly and team community lunches keeping bellies full and happy.
● Denver, CO and Mountain View, CA satellite offices: Furnished and set up for use.
● Centralized office information for new hire orientation.
● Take pride in our office space by upkeep and tidiness in general areas and conference spaces.
Events
Managed all internal company events.
●Planned multiday out of state Executive off site including coordinating all flights, hotels and
agenda.
● State of Influence logistics in Boulder, Chicago, NY and SF.
● Holiday party, National Bring Your Kid Day, monthly happy hours, Halloween

Travel schedulingCalendar managementEvent managementOffice operationsEvent PlanningManagement

Sendgrid

Manager of Office Operations

Aug 2012 – Sep 2015 · 3 yrs 1 mo · Boulder, co

SendGrid is a cloud-based email infrastructure that relieves businesses of the cost and complexity of maintaining custom email systems. SendGrid provides reliable delivery, scalability and real-time analytics along with flexible APIs that make custom integration a breeze.
The Hats I Have Worn:
Managed a team of 4 Office Managers across our Boulder, Denver and Orange, CA offices
CFO and CEO calendars/schedules/travel
2 New Office Build outs and set ups
Keeper of the Fun Culture
Company Mexico trip planner the past 3 years
Resource for All Things SendGrid
Liaison for Cain Travel assisting with Hotel, Flight, Car contracts
Concur interface expert
Set up contracts for vendors (furniture, lunch benefit, office supplies, kitchen benefit)

Team managementCalendar managementOffice build outsVendor managementManagement

The kitchen cafe

Front of House manager

Aug 2008 – Sep 2012 · 4 yrs 1 mo · Boulder, CO

Responsible for the recruiting, hiring, training and scheduling for the front of house staff.
Helped create Staff Handbooks for each position.
Existing and new staff filing and organization of staff files.
Non food purchasing.
Dealt with guest issues and resolution of these issues.
Oversaw the service team, back servers and hostesses on the floor during shifts.
Conflict mediator for staff.
In addition to exceeding all duties of a Manager and Server Captain I consistently worked to improve all facets of the guest’s experience.
Lead the development and implementation of a newly refined set of Service Standards
Co-founded a weekly sommelier certification study group that attracted people from various restaurants around Boulder.
Taught or attended multiple educational classes per month to extend my wine, food and service knowledge.