Feb 2007 – Aug 2012 · 5 yrs 6 mos · Englewood, CO

• Provide support to Vice President/General Manager, Director of Product Development, Director of Finance, Director of Marketing and Director of Sales with calendar management, travel arrangements, communications, creation of presentation materials and meeting organization. Communicate with multiple departments on office policies, new procedures and training for new software programs. Effectively manage $900M Division office by directly supervising support staff, managing facility and office supply budgets, create/edit meeting presentations, schedule and organize meetings and company events.
• Project Manager for the closure of 46,000 square foot division office and R&D center including, working with construction and service vendors, creating/adjusting time line and managing disposition of company assets.
• Liaison for division Executive Leadership Team and global headquarters in Switzerland and USA headquarters in California and Ohio.
• Created all process and procedures for purchase order processing when Division moved to SAP.
• Lead user and trainer for SAP Travel and Expense process.
• Received the top performance rating allowed five out of five years.

Jan 2005 – Feb 2007 · 2 yrs 1 mo · Englewood, CO

• Supervised staff of fourteen auditors in the Trade Accounting department, including interviewing, hiring, training and coaching. Created procedures and policies for processing of promotional deductions, accounts receivable functions and new software applications. Monitored compliance of claims processing to ensure accuracy, proof of performance, budget and adherence to company policy, worked with sales, logistics and customer service to report and resolve business and customer concerns.
• Managed over 2,500 trade promotion customers including military, club, retail and food service.
• Lead transition of department functions to corporate centers.
• Held temporary 3 month position to help transition of AP/AR responsibilities to corporate headquarters

Apr 2004 – Jan 2005 · 9 mos · Englewood, CO

• Reviewed, researched and validated customer promotion claims. Collaborated and communicated with sales department and brokers on promotion plans and budgets. Processed customer cash receipts (AR) and deductions. Created and maintained spreadsheets to track deductions, sales promotions, post audits and prepay transactions.
• Promoted to department supervisor after only eight months in position.

Feb 2003 – Apr 2004 · 1 yr 2 mos · Denver, CO

• Assisted department manager in developing primary/secondary carrier guidelines based on rates, equipment and customer requests. Coordinated outbound freight from production facility and warehouse by dispatching loads to carriers. Resolved customer complaints regarding service, product quality and product returns. Generated reporting on the daily, weekly and monthly on-time delivery statistics for management.
• Within 6 months of hire was selected as candidate for training on new company mandated transportation software and then trained senior coordinators.
• During 3 month transition of Transportation Manager was main contact with freight companies, dock supervisors and customers.

Aug 1997 – Dec 2002 · 5 yrs 4 mos · Denver, CO

• Managed all aspects of warehouse operations and clerical functions for a 600,000 square foot warehouse with a 45 person staff at multiple levels including purchasing, freight contracts, AP/AR, forklift operators and warehouse managers. Coordinated HR responsibilities of warehouse including new hires, terminations, certifications, back ground checks, orientation and maintenance of safety records for forklift certification and OSHA logs. Created office and warehouse procedures and policies for all customers based on contract obligations and efficient operation. Developed pricing schedule for individual customers based on analysis of operation and facility costs.
• Established and maintained yearly budgets while monitoring cost control and profit margin.
• Coordinated sales effort that doubled customer base allowing company to add an additional 100,000 square feet of warehouse space.
• Progressively promoted from Warehouse Office Supervisor to Division Manager in 3 years.