Ankit Dedhia

Director of Engineering

Mumbai, Maharashtra, India13 yrs 9 mos experience

Highly StableAI Enabled

Key Highlights

Over 14 years of tech industry experience.
Proven track record in leading high-performance teams.
Expertise in leveraging GenAI for innovative solutions.

Stackforce AI infers this person is a SaaS-focused engineering leader with expertise in cloud solutions and team management.

Contact

Skills

Core Skills

Engineering LeadershipCloud ComputingSoftware Architectural DesignAgile DevelopmentTechnical LeadershipProject ManagementFull-stack Development

Other Skills

Cloud ServicesAgile MethodologiesgenaiCommunicationInterpersonal LeadershipAWS LambdaArtificial Intelligence (AI)Technology RoadmappingSoftware ArchitectureSoftware DesignAgile MethodolgyTechnical DesignCoaching & MentoringComputer ScienceDistributed Systems

About

I am a Senior Engineering Manager at Priceline, leading high-performance teams to deliver innovative solutions that enhance customer experiences and empower customer care agents. With over 14 years of experience in the tech industry, I have grown from a skilled Software Development Engineer (SDE) to a strategic and impactful leader, combining technical expertise with a strong focus on people and processes. As an Engineering leader, I leverage my technical foundation and leadership capabilities to: - Build and mentor cohesive, motivated teams that excel in delivering results. - Foster a culture of innovation and collaboration, aligned with organizational goals. - Drive technical excellence and scalability in solutions by embracing emerging technologies such as GenAI. - Partner with stakeholders across product, design, and business functions to align on impactful outcomes. Throughout my career, I’ve been recognized with multiple awards for embodying ownership, driving innovation, and achieving results. My journey from AWS to Priceline has further enriched my ability to adapt, influence, and lead with purpose, ensuring alignment with core values while scaling team processes and culture. I remain passionate about continuous learning, empowering teams, and fostering growth in both people and products.

Experience

13 yrs 9 mos

Total Experience

3 yrs 6 mos

Average Tenure

1 yr 10 mos

Current Experience

Priceline

2 roles

Senior Development Manager

Promoted

Mar 2026 – Present · 3 mos · Hybrid

Engineering LeadershipCloud ServicesAgile MethodologiesCloud Computing

Engineering Manager

Jul 2024 – Feb 2026 · 1 yr 7 mos · Hybrid

Leading a highly motivated team dedicated to enhancing the post-booking experience for both customers and customer care agents. Our mission is to deliver seamless support by leveraging cutting-edge GenAI technologies to streamline processes, save time, and automatically resolve requests wherever possible. This enables agents to focus on serving more customers with greater effectiveness and empathy.
Past and ongoing deliverables includes:
Automatically generating summary of the call from customer and agents conversation using GenAI, saving $4M a year.
Agentic Architecture to pioneer breaking down Penny agent into multiple agents
Automating customer care call handling via Penny AI agent to save time and efforts of human agents.
Building on my experience at AWS, I bring a strong foundation of best practices to elevate team processes, foster a collaborative culture, and align our efforts with Priceline’s core values and strategic goals. Together, we are driving innovation at a rapid pace to deliver exceptional outcomes for our users and the business.

genaiSoftware Architectural DesignAgile Development

Amazon web services (aws)

2 roles

Software Development Manager

Promoted

Aug 2022 – Jul 2024 · 1 yr 11 mos · On-site

Progressed from an Individual Contributor (IC) to a Software Development Manager (SDM) within the same team, embracing leadership responsibilities to drive both team and project success. In my role as an SDM, I focused on building a high-performing engineering team while contributing to various facets of management, including:
Performance Management: Ensuring continuous feedback and growth for team members.
Mentorship: Guiding team members to achieve their professional aspirations.
Team Culture: Fostering a collaborative and inclusive work environment.
Project Planning and Execution: Delivering projects aligned with strategic business goals.
Technical Oversight: Upholding high standards of code quality, consistency, and scalability.
Innovation: Encouraging creative problem-solving while maintaining a focus on scalable solutions.
Stakeholder Engagement: Collaborating with PMs, TPMs, business users (AMs, BDMs, SAs, and others from sales and marketing) to align technical solutions with business needs.
Process Improvement: Identifying inefficiencies and implementing solutions to optimize workflows.
Resource Management: Allocating team resources effectively to meet project demands.
Performance Metrics: Monitoring KPIs to measure and improve team and project outcomes.
This experience not only honed my leadership and strategic planning skills but also reinforced my ability to lead engineering teams with a balance of innovation, efficiency, and collaboration.

CommunicationTechnical LeadershipProject Management

Software development engineer

Jun 2019 – Aug 2022 · 3 yrs 2 mos · On-site

Working with AWS Investments team, that provides single place for sellers, programs, and other users to request promotional credits for all use cases. We are automating and consolidating different processes involved in requesting credits & Engagements for AWS services with AWS Investments.

Full-Stack DevelopmentInterpersonal Leadership

Dell boomi

Senior Software Engineer

Apr 2018 – Jun 2019 · 1 yr 2 mos · Boston

Working on a complete development life cycle in Agile Scrum and Kanban fashion on various technologies related Java, database and web services. Previously worked on core development team to gain proper knowledge of the product and it's user experiences and currently into infrastructure team to work on behind the scene improvements of the product including but not limited to Elastic Search migration, utilizing AWS services etc.

Full-Stack DevelopmentSoftware Architectural Design

Oracle

2 roles

Staff Consultant

Feb 2016 – Apr 2018 · 2 yrs 2 mos

I am involved in end to end software development life cycle. We work with Agile Scrum methodology where my responsibilities a scrum team member includes, requirement gathering, development, coding, deployment and production support and maintenance of application.

Full-Stack DevelopmentAgile Development

Associate Consultant

Aug 2012 – Feb 2016 · 3 yrs 6 mos

I am involved in end to end software development life cycle. We work with Agile Scrum methodology where my responsibilities a scrum team member includes, requirement gathering, development, coding, deployment and production support and maintenance of application.

Full-Stack DevelopmentAgile Development

State street

Senior Java Developer

Feb 2016 – Apr 2018 · 2 yrs 2 mos · Greater Boston Area

Oracle employee transferred from Mumbai office to client's office at State Street, Boston. My responsibilities here include requirement gathering, development, testing & deployment of new requirements & existing bugs.

Full-Stack DevelopmentAgile Development