Sabooj Ganguly

Operations Associate

Kolkata, West Bengal, India5 yrs experience

AI Enabled

Key Highlights

Proven track record in driving revenue growth.
Expertise in supply chain and logistics management.
Strong skills in stakeholder management and client relations.

Stackforce AI infers this person is a Logistics and Supply Chain Management expert with a focus on operational efficiency.

Contact

Skills

Core Skills

Supply Chain ManagementWarehouse ManagementSales ManagementClient Relationship ManagementLogistics ManagementCustomer Service

Other Skills

Strategic ThinkingCollaborative Problem SolvingData AnalysisProject ManagementWarehouse OperationsProcess ImprovementMicrosoft OfficeMicrosoft ExcelSupply OperationsInventory OptimizationDemand Supply PlanningCross-functional Team LeadershipAnalytical Method ValidationContract NegotiationDemand Forecasting

About

Transway Cargo Lifters leveraged my contributions to expand key account bases and implement strategic sales plans, driving consistent revenue growth. Collaborated with internal teams to ensure timely product and service delivery while strengthening client relationships through effective problem-solving and communication. Currently pursuing an MBA at Amity University Online, building on a foundation in Journalism and Mass Communication. Motivated to align stakeholder management and distribution expertise with organizational goals, creating impactful solutions in logistics and supply chain operations.

Experience

5 yrs

Total Experience

2 yrs

Average Tenure

1 yr

Current Experience

Amwoodo

Warehouse In Charge

Jun 2025 – Present · 1 yr · Kolkata · Hybrid

Lead end-to-end supply chain from strategic sourcing, vendor management, and procurement through warehousing, dispatch, and last-mile delivery.
Drive demand forecasting and inventory optimization via ERP systems — aligning production schedules with sales pipeline to eliminate stockouts and ensure on-time delivery.
Oversee production receiving, storage, order dispatch, and documentation with real-time inventory accuracy across all SKUs.
Lead customer escalation management — establishing clear SLAs, resolving issues proactively, and partnering with service teams to sustain high satisfaction scores.
Track and report daily KPIs: production output, dispatch accuracy, turnaround time, and stock discrepancy rates.
Build and develop a high-performing team of 16 direct and 94 3PL staff through structured training, coaching, and recognition programs.
Drive continuous improvement across operations — safety compliance, layout optimization, and proactive risk management through regular drills and audits.

Strategic ThinkingCollaborative Problem SolvingSupply Chain ManagementWarehouse Management

Transway cargo lifters private limited

2 roles

Key Account Manager

Promoted

Dec 2023 – Mar 2025 · 1 yr 3 mos · Kolkata, West Bengal, India

Expanded key account base by identifying and cultivating new business opportunities.
Strengthened client relationships through regular communication and effective problem-solving.
Implemented strategic sales plans to achieve consistent revenue growth across key accounts.
Analyzed market trends, identifying opportunities for expanding product offerings within key accounts.
Developed customized proposals for potential clients, demonstrating the value of the company's products and services.
Coordinated with internal teams to ensure timely delivery of products and services, meeting client expectations.
Established strong rapport with clients by consistently exceeding their expectations in quality and service delivery.
Built and maintained strong vendor relationships to drive
smooth operation.

Data AnalysisProject ManagementSales ManagementClient Relationship Management

Warehouse Manager

May 2022 – Nov 2023 · 1 yr 6 mos · Kolkata, West Bengal, India

Overseeing receiving, warehousing, and distribution operations.
Implementing operational policies and procedures.
Implementing and overseeing security operations.
Ensuring effective and safe use of warehouse equipment.
Ensuring the safety of staff.
Motivating and disciplining staff.
Maintaining documentation and keeping accurate records of warehouse activities.

Warehouse OperationsProcess ImprovementWarehouse ManagementLogistics Management

Krosdok supply chain llp

Warehouse Operations Supervisor

Jan 2021 – Apr 2022 · 1 yr 3 mos · Kolkata, West Bengal, India

Cleaned and maintained warehouse in compliance with OSHA safety standards.
Built motivated warehouse team to consistently accomplish operations goals and exceed performance targets.
Oversaw upkeep of equipment and physical condition of vehicle, identifying and ordering needed repairs, renovations and replacements.
Completed timely and accurate daily logs to keep internal reporting accurate and track materials movements.
Improved delivery plans with strong scheduling knowledge, organizational skills and route development expertise.
Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing.
Trained new staff on job duties, company policies and safety procedures for rapid onboarding.

Tech mahindra

Customer Support Associate

Oct 2020 – Dec 2020 · 2 mos · Kolkata, West Bengal, India

Answered customer telephone calls promptly to avoid on-hold wait times.
Offered advice and assistance to customers, paying attention to special needs or wants.
Responded to customer requests for products, services and company information.
Answered questions regarding seller inventory, shipping, payments and buyer complaints.
Provided seller support on refunds, posted feedback and policy changes.

Microsoft OfficeMicrosoft ExcelCustomer Service