Debalina Borah

Operations Associate

Gurugram, Haryana, India1 yr 11 mos experience

Key Highlights

  • Led logistics operations with 99.9% on-time delivery rate.
  • Managed a workforce of over 350 personnel effectively.
  • Generated actionable insights through data analysis.
Stackforce AI infers this person is a Logistics and Supply Chain expert with strong analytical skills.

Contact

Skills

Core Skills

Operations ManagementSupply Chain ManagementLeadershipManagement

Other Skills

Data AnalysisLogistics ManagementExcelSQLPower BIDemand ForecastingInventory ManagementProcurementProject PlanningManpower HandlingObject-Oriented Programming (OOP)Computer NetworkingOperating SystemsDatabase Management System (DBMS)Express.js

Experience

1 yr 11 mos
Total Experience
1 yr 8 mos
Average Tenure
3 mos
Current Experience

Flipkart

Lead Analyst

Mar 2026Present · 3 mos · Delhi, India

Operations ManagementSupply Chain Management

Delhivery

Operations Manager

Jun 2024Feb 2026 · 1 yr 8 mos · Guragaon · On-site

  • As an Operations Manager at Delhivery’s high-capacity Mega-Gateway in Tauru, Gurgaon, I lead day-to-day logistics operations handling over 350,000 shipments daily. I ensure seamless coordination between First Mile and Middle Mile functions, consistently maintaining a 99.9% on-time delivery rate. My responsibilities span planning, execution and continuous monitoring of multimodal logistics operations (road, rail, and air), with a focus on optimizing over 100+ routes, improving turnaround times (TAT), and ensuring strict adherence to service-level agreements. Managing a workforce of 350+ personnel, I drive effective manpower planning and agile resource allocation to handle sudden volume spikes, seasonal surges, and ensure uninterrupted operations aligned with business goals.
  • I maintain 99%+ performance across key B2C metrics such as delivery accuracy, order fulfillment, and exception handling by leveraging proactive monitoring and swift corrective action. Using tools like Excel, SQL and Power BI, I analyze large scale operational data, generate automated dashboards, and deliver actionable insights to leadership for real-time decision-making. I work closely with cross-functional teams including transportation, warehousing, vendor management and tech to align operations with broader strategic objectives.
LeadershipManagement

Iei student chapter, nit silchar

Treasurer

Oct 2022Jul 2023 · 9 mos · Silchar, Assam, India

Education

National Institute of Technology Silchar

B.Tech — Electrical engineering

Dec 2020Jul 2024

Ramanujan junior college, Nagaon

High Secondary

Jul 2018Mar 2020

Shankardev Sishu Vidya Niketan

High School

Mar 2018Present

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