Nityam Mahajan

Operations Associate

Jaipur, Rajasthan, India2 yrs 10 mos experience

Key Highlights

  • Led operations for high-capacity logistics environment.
  • Achieved zero client escalations during peak operations.
  • Engineered process automation to eliminate bottlenecks.
Stackforce AI infers this person is a Logistics Operations Manager with expertise in process optimization and team leadership.

Contact

Skills

Core Skills

ManagementProcess Design

Other Skills

High PerformerOperational LeadershipProcess OptimizationClient ManagementTeam LeadershipData-Driven Decision MakingInterpersonal SkillsEnglishProblem SolvingStrategyEngineeringCommunication

About

I am a working professional who is flexible, reliable and possesses excellent time keeping skills. I can work well in a team environment and use my initiatives too.

Experience

2 yrs 10 mos
Total Experience
2 yrs 8 mos
Average Tenure
2 mos
Current Experience

Transformative ventures

Operations Manager

Apr 2026Present · 2 mos · Gurugram, Haryana, India · Hybrid

Delhivery

2 roles

Operations Manager

Jul 2023Mar 2026 · 2 yrs 8 mos · On-site

  • Operational Leadership & Scale
  • Directly spearheading Mid-mile and Processing operations, overseeing a high-capacity automated sorter with a throughput of 18,000 shipments per hour.
  • Leading a diverse workforce of 280+ professionals, ensuring seamless 24/7 execution in a high-pressure logistics environment.
  • Awarded "Star Performer of Q3" (2023-24) for excellence in managing peak-volume operations while maintaining a record of zero client escalations.
  • Strategic Process Optimization
  • Engineered process automation and transitioned to data-driven decision-making, effectively eliminating operational bottlenecks and significantly reducing turnaround times (TAT).
  • Developed and monitored robust KPIs focused on enhancing resource efficiency, reducing transit times, and driving cost-effectiveness across the supply chain.
  • Strengthened cross-functional synergy, optimizing the hand-off between inbound and outbound teams to improve overall facility flow.
  • Strategic Client Management (FedEx)
  • Performance Turnaround: Dramatically improved operational efficiency for FedEx by optimizing slot adherence for pickups, skyrocketing performance from 60%-70% to a consistent 92%-93%.
  • Last Mile (LM) Launch: Successfully launched and scaled FedEx Last Mile operations across the entire Jaipur region.
  • Delivery Excellence: Achieved a 80%-85% closure rate for the new LM segment, directly impacting service reliability and regional customer satisfaction scores.
High PerformerOperational LeadershipProcess OptimizationClient ManagementTeam LeadershipData-Driven Decision Making+2

Training

Jun 2023Jun 2023 · 0 mo · On-site

High Performer

Ve commercial vehicles ltd.

Manufacturing Engineering Intern

Jun 2022Jul 2022 · 1 mo · Pithampur, Indore Madhya Pradesh

  • Worked on OLE
  • 1) IPV improvement
  • 2) Line side availability of parts
  • 3) Cycle time improvement
Interpersonal SkillsHigh Performer

Education

Dr B R Ambedkar National Institute of Technology, Jalandhar

Bachelor of Technology - BTech — Industrial and Production engineering

Aug 2019May 2023

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