Feb 2020 – Apr 2025 · 5 yrs 2 mos

• Worked closely with cross-functional teams to translate business requirements into scalable, user-centric product solutions while driving agile delivery and stakeholder collaboration.
• Key responsibilities included:
• Managing product backlogs and prioritization
• Collaborating with stakeholders to define product requirements
• Driving agile ceremonies and sprint planning
• Supporting product roadmap execution and continuous improvement
• Partnering with teams to enhance user experience and operational efficiency
• Using feedback and data insights to improve product outcomes
• This experience strengthened my strategic thinking, collaboration, problem-solving, and agile approach to people and business operations.

Aug 2012 – Present · 13 yrs 10 mos

• Leading People & Culture initiatives focused on employee engagement, talent management, HR operations, and organizational growth across cross-functional teams.
• Key contributions include:
• Driving employee engagement and culture-building initiatives
• Partnering with leadership on workforce planning and people strategy
• Managing talent acquisition, employee relations, and HR operations
• Strengthening performance management and employee development practices
• Supporting inclusive, collaborative, and high-performing work environments
• Aligning HR initiatives with evolving business objectives
• Recognized for building trusted stakeholder relationships, improving employee experience, and balancing people-centric practices with organizational goals.

Nov 2008 – Jul 2012 · 3 yrs 8 mos

• Managed day-to-day business operations, process coordination, and cross-functional team support to ensure operational efficiency and service excellence.
• Key contributions:
• Streamlined operational workflows and administrative processes
• Coordinated with internal teams to support business objectives
• Managed reporting, documentation, and process compliance
• Supported team productivity and operational planning
• Contributed to process improvements and organizational effectiveness

Aug 2006 – Oct 2008 · 2 yrs 2 mos

• Supported business operations and administrative coordination through effective communication, documentation management, scheduling, and stakeholder support.
• Responsibilities included:
• Managing administrative processes and documentation
• Coordinating meetings, schedules, and communication
• Supporting internal teams with operational tasks
• Maintaining organized records and workflow coordination
• Assisting leadership with day-to-day administrative support