Mark Ilderton

CEO

Acworth, Georgia, United States44 yrs 1 mo experience
Highly Stable

Key Highlights

  • Transformed multiple businesses into industry leaders.
  • Expert in strategic growth and operational excellence.
  • Built strong dealer networks and partnerships.
Stackforce AI infers this person is a strategic leader in manufacturing and home services with a focus on operational excellence.

Contact

Skills

Core Skills

Strategic LeadershipOperations Management

Other Skills

strategy and executionoperational disciplinebuilding leadership teamsscaling dealer and channel networksintegrating technologystrategic growthoperational excellenceservice philosophytechnical support and innovationethical leadershipcustomer experiencebusiness developmentchannel expansionproduct innovationoperational improvements

About

I've spent my career walking into messy business situations and turning them into growth stories. That usually means bringing clarity, structure, and leadership to places that need all three. I spent 22 years at Circuit City in increasingly senior roles, learning how to fix underperforming operations at scale. That foundation set me up for everything that followed, including four CEO roles across manufacturing, home services, retail, and dealer-based distribution. Sunpro is the one I'm most proud of. We built that company into the industry leader in motorized awnings and screens. We scaled operations, built the largest company-owned delivery fleet in the sector, and consistently delivered the shortest turnaround times on custom products in the industry. We also invested heavily in technology, partnering with a talented software engineer to build custom tools that transformed how we ran manufacturing, sales, customer service, and supply chain. Those tools led the industry then and still outperform the competition today. And we did all of it while running a culture built on doing the right thing, one that strengthened our dealer partnerships and created real, lasting trust. HSS was a full-scale turnaround. The business had received significant private equity investment behind a model that ultimately failed. We reinvented it from the ground up, building a sustainable operation that attracted partnerships with some of the largest retail and manufacturing names in the country. That business is still operating and growing today. Beyond the model itself, HSS was one of the best experiences I've had in recruiting exceptional talent and building teams that could execute at every level. I'm retired from day-to-day operations. These days, I work selectively as a board advisor and executive consultant for a small number of companies where I have real relationships and a genuine belief in what they're building. My focus is the same as it's always been: strategy and execution, operational discipline, people development, and helping leadership teams get from vision to results. The situations where I add the most value are the ones where growth has outpaced structure, or where a good business needs more disciplined leadership to reach the next level. At my core, I believe in doing the right thing. That's the starting point for any engagement I take on.

Experience

44 yrs 1 mo
Total Experience
7 yrs 10 mos
Average Tenure
--
Current Experience

Mark ilderton consulting, llc

Board Advisor & Executive Consultant

Jan 2026Present · 5 mos · Acworth, GA · On-site

  • After retiring from day-to-day CEO operations, I chose to stay engaged in a way that fits how I want to work at this stage. I serve as a board advisor and executive consultant for a small number of companies where I have real relationships and a genuine belief in what they're building.
  • My focus areas are the same ones I've spent 40+ years learning the hard way: strategy and execution, operational discipline, building leadership teams, scaling dealer and channel networks, and integrating technology into how a business actually runs.
  • I've led four companies as CEO across manufacturing, home services, retail, and dealer-based distribution. At Sunpro, we built the company into the industry leader in motorized awnings and screens, with the largest company-owned delivery fleet in the sector and the shortest turnaround times on custom products in the industry. We also invested heavily in technology that transformed how we ran manufacturing, sales, and supply chain. At HSS, we took a business that had gone through a failed PE-backed model and rebuilt it from the ground up into a sustainable operation that attracted partnerships with some of the largest retail and manufacturing names in the country. That business is still operating and growing today.
  • Those experiences, along with 22 years of progressive retail operations leadership earlier in my career, reinforced what I already believed going in. Culture and integrity are the foundation everything else gets built on.
  • I'm not trying to build a consulting practice. I work with people and companies I believe in, and I try to help them get where they're going a little faster and with fewer avoidable mistakes.
strategy and executionoperational disciplinebuilding leadership teamsscaling dealer and channel networksintegrating technologyStrategic Leadership+1

Sunpro motorized awnings & screens

President & Chief Executive Officer

Dec 2018Jun 2025 · 6 yrs 6 mos · Bradenton, Florida, United States · On-site

  • President & Chief Executive Officer | SunPro Motorized Awnings & Screens (Retired June 2025)
  • As President & CEO of Sunpro Motorized Awnings & Screens, I led the company through a period of significant growth and operational transformation in the outdoor living and sun protection industry. Working alongside a leadership team, committed dealer partners, and key vendors, we strengthened Sunpro’s position as an industry leader in quality, service, and innovation.
  • Key Contributions and Outcomes:
  • Strategic Growth: Scaled operations meaningfully while elevating service standards and preserving long-term discipline. Built collaborative, durable dealer partnerships that supported mutual growth and shared success.
  • Industry Leadership: Positioned Sunpro as a differentiated manufacturer by consistently delivering the shortest turnaround times for custom products in the industry—improving dealer cash flow, delivery confidence, and market reputation.
  • Operational Excellence: Expanded and managed the largest company-owned delivery fleet in the sector, overcoming logistics constraints and materially improving the customer experience. Led investments in quality systems, ERP upgrades, and talent development to establish new benchmarks for reliability.
  • Service Philosophy: Championed a relationship-driven operating model that prioritized long-term partnerships and collaborative problem-solving over transactional thinking, strengthening trust and loyalty across the dealer network.
  • Technical Support & Innovation: Built a highly capable technical support organization and invested in advanced manufacturing technologies to improve efficiency, consistency, and value delivery.
  • Ethical Leadership: Operated with a clear “do the right thing” principle, reinforcing a culture of integrity and accountability throughout the organization.
  • Change Management: Guided the company through periods of transition while maintaining operational continuity, performance standards, and team engagement.
strategic growthoperational excellenceservice philosophytechnical support and innovationethical leadershipStrategic Leadership+1

Afg autofloorguard

Business Development Partner

Mar 2017Jun 2020 · 3 yrs 3 mos · Livonia, MI

  • AutoFloorGuard is the original and best-selling garage containment mat, designed to keep garage floors clean and dry from moisture, ice, snow, dirt, and mud. As Business Development Partner, I played a key role in significantly growing the business across multiple channels. I was instrumental in expanding our reach through successful partnerships and new channel launches, including the highly successful rollout of AutoFloorGuard products on Costco.com, which contributed to rapid brand growth and increased market share.
  • I also helped strengthen our presence on Amazon and other major e-commerce platforms, while supporting product innovation and operational improvements that reinforced AutoFloorGuard’s position as the number one brand in the industry. My efforts focused on driving sales, building relationships with key retail partners, and ensuring our products met the highest standards for quality and customer satisfaction.
  • AutoFloorGuard continues to be recognized for its durable, easy-to-use containment mats and remains the industry leader in garage floor protection.
business developmentchannel expansionproduct innovationoperational improvementsStrategic Leadership

Marygrove awnings

CEO - Wholesale (Marygrove Products)

Jun 2016Dec 2018 · 2 yrs 6 mos · Livonia MI

  • Recruited and hired by the highly successful Marygrove Awning company in Michigan, I was tasked with building a national wholesale business and establishing a robust network of awning dealers across the country. This opportunity marked my entry into the awning industry and allowed me to apply my expertise in business development, channel expansion, and operational leadership to a new and rapidly growing market segment.
  • I led the creation and execution of a national dealer recruitment strategy, implementing scalable systems for onboarding, training, and supporting independent dealers. My efforts helped Marygrove Products expand its reach well beyond its Michigan roots, positioning the company as a premier wholesale distributor of industry-leading retractable awnings and outdoor living solutions. By fostering strong relationships with dealers and focusing on service excellence, I enabled Marygrove to deliver value and innovation to partners nationwide.
  • A key outcome of my tenure was driving the successful merger of Marygrove Products (the wholesale part of the awning business) and Marygrove Roll Screens in Bradenton Florida. This strategic move combined complementary product lines and operational strengths, forming the foundation for what would become Sunpro Motorized Awnings & Screens—a national leader in motorized awnings and screens. This experience provided me with deep industry insight, a robust dealer network, and the operational expertise necessary to lead large-scale growth initiatives.
business developmentdealer recruitmentoperational leadershipStrategic Leadership

America's best choice partner alliance

President & CEO

Sep 2015May 2016 · 8 mos · Acworth, Georgia

  • The founder brought me in to build the foundation for taking the company national. ABC was a strong regional replacement window business that needed corporate structure and a scalable dealer model to grow beyond its footprint.
  • I built the corporate platform, developed the core value proposition for our dealer partners, and led the recruiting, training, and support infrastructure for a network of independent licensed dealers. The work was all about creating a model where dealers could plug in and succeed quickly, with the right systems, training, and support behind them from day one.
corporate structuredealer model developmenttraining and supportStrategic Leadership

The home service store, inc.

President & CEO

Mar 2002Aug 2014 · 12 yrs 5 mos · Kennesaw, GA · On-site

  • As President & CEO of The Home Service Store, Inc. (HSS), I led the company through a transformative 12-year period, harnessing technology and innovation to reinvent our business model and deliver results for stakeholders across North America. After initial rapid results, I was elected CEO and became the key visionary behind HSS’s turnaround and sustained growth.
  • I built and developed a high-performing, agile team dedicated to operational excellence, client relationship management, and continuous improvement. My hands-on leadership guided HSS through all economic cycles, positioning the company as an industry benchmark for service delivery and innovation.
  • Key accomplishments:
  • Strategic Turnaround & Growth: Championed a strategy that expanded HSS’s operations to all 50 states and Canada, transforming a struggling company into a market leader.
  • Innovation & Technology: Developed and implemented advanced operational systems and technology that streamlined processes, improved scalability, and delivered measurable value to partners.
  • Retail Partnerships: Established product sales and installation programs for leading retailers such as Costco, BJ’s Wholesale Club, Lumber Liquidators, and Floor & Décor, delivering custom solutions that met the highest industry standards.
  • Profitability & Resilience: Achieved substantial profitability and revenue growth, even during industry downturns, by building critical infrastructures and fostering a culture of agility and results.
  • Client-Centric Solutions: Designed branded programs tailored to the unique needs of each partner, ensuring exceptional service and long-term relationships.
  • Leadership by Example: Fostered a culture of integrity, collaboration, and accountability, consistently attracting and developing top talent.
  • During my tenure, HSS became recognized for visionary leadership, operational excellence, and delivering innovative, scalable solutions for major retailers and manufacturers in the home improvement sector.
strategic turnaroundinnovationclient-centric solutionsStrategic LeadershipOperations Management

Circuit city stores, inc.

3 roles

General Operations Manager

Promoted

Sep 1998Feb 2002 · 3 yrs 5 mos

  • I started on the sales floor and spent 22 years growing through every level of retail operations at Circuit City. This was during the company's Good to Great era, when Circuit City was the best-performing stock on Wall Street. That run shaped everything about how I lead.
  • General Operations Manager
  • Sep 1998 – Feb 2002 · Greater Atlanta Area
  • Ran back-end operations for the $3B Southern Division, 190 stores. Led large-scale Six Sigma initiatives focused on efficiency, cost control, and productivity. The work delivered significant annual savings and set new standards for how the division ran operationally.
operations managementteam leadershipcustomer serviceStrategic Leadership

District Manager

Promoted

Jan 1985Sep 1998 · 13 yrs 8 mos

  • Led multiple high-volume districts over 13 years, including Atlanta (12 stores), Tampa (9 stores), South Carolina (8 stores), and Tennessee (7 stores). Ended up running one of the company's largest districts, a $220M region with 1,100 employees and 80 managers. Won District Manager of the Year five times. Those years were all about building teams, developing people, and running operations that performed at the highest level.
back-end operationsefficiency initiativescost controlOperations Management

Store Manager

Feb 1980Jan 1985 · 4 yrs 11 mos

  • Managed stores in Charleston, Durham, and Chattanooga. Won Store Manager of the Year three times. This is where I learned the fundamentals, taking care of customers, building teams, and developing future leaders.

Education

College of Charleston

Trident Technical College

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