Saumya Agarwal

Operations Associate

New Delhi, Delhi, India8 yrs 11 mos experience

Most Likely To SwitchAI Enabled

Key Highlights

Proven track record in driving operational efficiency at Amazon.
Expertise in managing cross-functional teams and vendor relationships.
Strong background in digital marketing and e-commerce strategies.

Stackforce AI infers this person is a seasoned Operations Lead in the e-commerce industry with a focus on operational efficiency and team leadership.

Contact

Skills

Core Skills

Operations ManagementTeam LeadershipEvent Management

Other Skills

Organization SkillsTeam MotivationAttention to DetailCoordination SkillsArtificial Intelligence (AI)Warehouse OperationsConflict ManagementOperational EfficiencyTeam PerformanceInterpersonal RelationshipsCustomer SatisfactionMicrosoft WordMicrosoft OfficeTeamworkPowerPoint

About

As an Operations Lead at Amazon, I manage the end-to-end operations of multiple categories, ensuring customer satisfaction, operational efficiency, and revenue growth. I work with cross-functional teams, vendors, and partners to deliver high-quality products and services, while optimizing costs and resources. I have a PGDM in Marketing and Information Technology from Jaipuria Institute of Management, where I learned how to leverage digital tools and platforms to create and execute effective marketing strategies and campaigns. I have also acquired multiple certifications in digital marketing, social media, and learning mindset from reputed institutions, such as IIM Raipur, Google, YouTube, and LinkedIn. I am passionate about learning new skills and staying updated with the latest trends and innovations in the e-commerce industry.

Experience

8 yrs 11 mos

Total Experience

2 yrs 11 mos

Average Tenure

4 yrs 9 mos

Current Experience

Amazon

Operations Lead

Sep 2021 – Present · 4 yrs 9 mos · New Delhi, Delhi, India

Organization SkillsTeam MotivationOperations ManagementTeam Leadership

Walmart

Team Lead

Jan 2020 – Sep 2021 · 1 yr 8 mos · Greater Lucknow Area

Organization SkillsTeam MotivationTeam LeadershipOperations Management

Jana small finance bank

3 roles

Assistant Manager

Jun 2019 – Jan 2020 · 7 mos

Branch Operations Manager

Organization SkillsTeam MotivationOperations ManagementTeam Leadership

Assistant Manager

Promoted

Nov 2017 – Jan 2020 · 2 yrs 2 mos

Branch Operations Manager.

Attention to DetailOperations Management

Transformation Manager

Jun 2017 – Oct 2017 · 4 mos

Worked as Change Agent in Transformation Department.

Big bazaar - future retail

Innternship

Apr 2016 – Jul 2016 · 3 mos · Lucknow Area, India

1) Organised an event of kids drawing competition under the program Chota Bheem Kids carnival.
2)Was responsible for managing the entire event starting from educating the walk-in customers about the event ,co-ordinating with the set-up organizers, participants.
3) Also managing the entire prize distribution ceremony of the event.
4)The success of the event led to the stock out the entire range of merchandise of Chota Bheem.
5) Conducted a marketing research on identifying the medium mostly used by the customers in knowing the best offers of the company.
6) Conducted a marketing research on identifying the various parmeters used by the customers while doing there purchases.

Coordination Skills