Oct 2023 – Jan 2026 · 2 yrs 3 mos · Chennai, Tamil Nadu, India · Hybrid

• ~Store operations, Driving Sales & Customer Service, People Management. Schedules hours shifts Monitors employee work habits and make sure tasks are completed in a timely fashion. Design, develop and implement strategies to optimize key resources in order to improve the efficiency and productivity of the assigned cluster
• ~Resolve complex operational issues that arise across multiple stores. Oversee resourcing of Store Manager and Department Managers and Customer service Associates in cluster stores includes adequate day off & holiday. Ensure availability of inventory at stores within the cluster. Develop key plans to increase profits in the cluster

Jun 2022 – Aug 2023 · 1 yr 2 mos · Chennai, Tamil Nadu, India · Hybrid

• ~Involved in end-to-end Store operations, Driving Sales & Customer Service, People Management. Schedules hours shifts Monitors employee work habits and makes sure tasks are completed in a timely fashion. Ensure customer orders are picked up and shipped at proper times. Ensure Productivity and Quality is maintained.
• ~Responsible for ensuring GRN, DN,PRN, Cycle count, FIFO,FEFO expiry process. Follow up with Delivery Executive to Deliver the orders in On time and Solving issue. Makes sure daily Metrics goals are met. LM Operations, Store Operations. Design safety and security measure in place and enforce them at the warehouse

Dec 2021 – Jun 2022 · 6 mos · Koyambed · Hybrid

• ~Store operations, Drive Sales/Customer Service and People Management. Schedule hours shifts Monitors team work habits and makes sure tasks are completed in a timely fashion. Ensure GRN, DN,PRN, Cycle count, FIFO,FEFO expiry process. Monitor and follow-up with Delivery Executive to Deliver the orders in On time
• ~Manage warehouse team performance and productivity. Ensure proper safety measures are in place and adhered to. Manage the receipt, storage, and distribution of products. Maintain accurate records of inventory and shipments. Optimize warehouse layout for efficiency. Handle key customer issues related to warehousing

Apr 2021 – Dec 2021 · 8 mos · Cholavaram · Hybrid

• ~Ensure that Standard work sequence for processing units is followed. Ensure outbound team meets performance requirements in the areas of safety, damages, shortage, methods standard, customer service and execution to plan. Chase CPT-the biggest part of my day is spent making sure that orders are sent out on time
• ~Oversee labour tracking, TOT, engaging associates to give feedback, coding time, filing tickets (IT/Trouble Tickets/Automation Team). Watching the dept. from the front to the back, and moving people around as needed to make sure that processes (Picking/Packing/Staging) are being worked in the efficient way possible.

Aug 2018 – Jan 2021 · 2 yrs 5 mos · Madhavaram, Tamil Nadu, India · Hybrid

• ~Inventory Control, Reporting to the Client on daily activities. Proper storing as per stacking norms & Following FIFO, Space management. Timely MIS relating to Logistics. (Daily, Weekly & Monthly Reports). Thorough knowledge of SAP Business Objects, Excel Reporter a report generation tool for SAP Business One.
• ~Analyse and implement strategies that are in harmony with organizational goals, engage stakeholders in defining requirements and foster beneficial supplier relationships to identify opportunities. Plan and assess supplier performance, ensure compliance with contracts and address disputes while optimizing expenditures

Aug 2016 – Aug 2018 · 2 yrs · Durainallur, Puduvayal Tamilnadu India · Hybrid

• ~Received orders and unloaded packages from the truck and stored them properly in the assigned warehouse. Maintained accurate records of the materials received and transported out of the warehouse, submitted key records to the senior manager. Read order to determine catalog number, size, color, and amount of goods
• ~Helping support daily management of department duties, including allocating labor, leading meetings, assigning job duties, and communicating with internal and external suppliers. Receive, unload, and store incoming inventory items appropriately. Check, inspect and record shipments with raw material or products

Jan 2016 – Aug 2016 · 7 mos · Ponneri, Tamil Nadu, India · Hybrid

• Prepare Reports and sending them to Liner, CFS, and head office. Check the Equipment Validity details, Hard copy with a soft copy for Gate in and gate out Operation. Ensure updating of RKEM by verifying Gate in and gate out Operation. Analyze business problems and identify potential solutions using information systems