Jerald B

Business Development Executive

Bengaluru, Karnataka, India19 yrs 4 mos experience

Highly Stable

Key Highlights

Led significant data quality improvement programs.
Successfully increased service ratings from 3.6 to 4.4.
Managed high-stakes projects in E-Commerce and Military sectors.

Stackforce AI infers this person is a seasoned E-Commerce and Security Operations professional with strong data management expertise.

Contact

Skills

Core Skills

E-commerceCatalog ManagementData ManagementMilitary TrainingSecurity Operations

Other Skills

Retail SalesOperational PlanningMicrosoft OfficeMicrosoft WordSecurity ManagementInformation SecurityKey AccountsKey Account ManagementCorporate SecurityCybersecuritySQLP&L ManagementTactical OperationsClose Quarters Combat (CQB)National Security

About

To perform the best of my ability with the organization, including my personal growth. Making full use of the opportunity provided to me to portray my maximum potential.

Experience

19 yrs 4 mos

Total Experience

8 yrs 5 mos

Average Tenure

2 yrs 5 mos

Current Experience

Meolaa

Senior Executive Catalog

Jan 2024 – Present · 2 yrs 5 mos · Bengaluru, Karnataka, India · On-site

Working as Senior Executive Catalog in Meolaa (Joules to Watts): 24/01/24 – Till date.
Leading data quality improvement program across all category resulting to an enhanced catalog experience.
Onboarding brands close looping with brands for onboarding and deboarding of SKUs, MRP change and offers updates.
Quality check for Images, title and description to enhance catalog experience.
Audit catalog attributes periodically.

Retail SalesOperational PlanningE-CommerceCatalog Management

Amazon

Senior Associate

Sep 2022 – Nov 2023 · 1 yr 2 mos · India · Hybrid

Worked as Senior Executive (L3) in Amazon (VAS): 05/09/22 – 17/11/23.
Leading data quality improvement program for Furniture & Industrial tools - resulting to an enhanced catalog experience.
Setup IVRS process as a pilot batch, sending voice message for completed orders, cancelled orders and Pending Validation orders as a result increased the completion percentage from 60% to 85% which was appreciated by our leadership.
Worked on Ratings across all the categories as a result service rating increased from 3.6 to 4.4.
Handling top most brands for product installation and close looping with brands for escalation resolution and achieve the goal in T2S and pending orders.
Onboarding brands for product installation including training brands on data vault and river plus tool and close looping with brands for onboarding and deboarding of ASINs.

Microsoft OfficeMicrosoft WordData ManagementE-Commerce

Indian army

Army

Feb 2004 – Nov 2019 · 15 yrs 9 mos · India · On-site

Retired from Indian Army, MEG & Centre (Madras Engineering Group & Centre) : 09/02/04 – 30/11/19.
Worked as IT In-charge, managing all department systems, day to day service, preparing presentation and mail communication.
Worked as Admin (Clerk/Accountant) in Training Battalion 1 for RDP Team (Republic Public Day Parade) managing their expenses, stay and transport.
Worked as Personal Assistant for Secretary, National Defence College, managing personal and official trips, appointments and mail communication.
Worked for United Nations Mission in Sudan managing transit.

Security ManagementInformation SecurityMilitary TrainingSecurity Operations