Jun 2024 – Jun 2025 · 1 yr · London Area, United Kingdom · Hybrid

• Yellow.ai is the world’s leading conversational AI platform for enterprises, as recognized by Frost & Sullivan, Gartner, Forrester, IDC and G2.
• Trusted by more than a 1000 enterprises worldwide like Asian Development Bank, Domino’s, Schlumberger, Sephora, PepsiCo and BMW, Yellow.ai brings the best of AI and human intelligence together, to automate 2B+ conversations per quarter with over 97% intent accuracy.
• Yellow.ai is first-to-market in the enterprise conversational AI space to eliminate the need for NLP model training, allowing enterprises to go live within minutes instead of months, while delivering a connected experience across 35+ channels and 135+ languages in real-time.

Nov 2023 – May 2024 · 6 mos · London Area, United Kingdom · Hybrid

• Contact Centre & Customer Experience Solutions at Connex One Omnichannel | Customer Engagement | SaaS | Speech Analytics | Gamification | Increasing Productivity| AI

Apr 2022 – Aug 2023 · 1 yr 4 mos

• Role and Responsibilities:
• ●
• Qualified prospects
• to enhance sales conversion rates and identified future sales
• opportunities.
• ●
• Managed daily customer interactions, sales calls, and account management tasks,
• optimising sales team efficiency.
• ●
• Expanded client networks, fostering new business opportunities a
• nd driving revenue
• growth.
• ●
• Delivered compelling sales presentations, effectively communicating product quality and
• market advantages to potential clients.
• ●
• Generated new leads and maximised revenue opportunities.
• ●
• Collaborated with internal and external team
• s to implement marketing strategies at
• national, regional, and sector
• specific levels.
• ●
• Cultivated long
• term customer relationships, securing referrals from existing clients.
• ●
• Reviewed and approved profitable customer contract terms in collaboration with
• man
• agement.
• ●
• Oversaw client relationships from initial sales stages through to post
• sales support.
• ●
• Partnered with internal teams to identify, present, and close opportunities with new
• clients.
• ●
• Developed strong relationships with key organisations and professio
• nals to support future
• business growth.
• ●
• Updated CRM software with contract records, renewal timeframes, and customer details.
• Key Accomplishment:
• ●
• Successfully secured a £2.2 million Total Contract Value (TCV) deal with one of the
• largest mobile retail
• vendors in EMEA, overcoming challenges in a complex sales cycle.

Apr 2021 – Apr 2022 · 1 yr

• Role and Responsibilities:
• ●
• Cultivated and fortified relationships with both new and existing accounts,
• strategically
• driving revenue growth and exceeding set targets.
• ●
• Explored new business opportunities by establishing robust networks and engaging
• potential buyers, while consistently reaching and surpassing monthly quotas.
• ●
• Demonstrated the value and feature
• s of services and products to potential clients,
• delivering professional sales presentations with a creative approach to highlight product
• quality and market advantages.
• ●
• Maintained positive and profitable client relationships through effective communicatio
• n,
• ensuring customer satisfaction and generating referrals from existing clients.
• ●
• Qualified prospects to identify future sales possibilities and enhance conversion efforts,
• contributing to the overall efficiency of the sales team.
• Sanjay Sharma LinkedIn.docx
• ●
• Managed client relationsh
• ips throughout the entire sales process, from initial stages to
• post
• sales, ensuring a seamless experience for customers.
• ●
• Partnered with internal teams to identify, present, and close opportunities with new
• clients, aligning with business objectives.
• ●
• Colla
• borated with management to review customer contract terms, ensuring profitability
• and mutual benefit.
• ●
• Updated CRM software with accurate contract records, renewal timeframes, and
• customer details, contributing to organised and efficient data management.
• ●
• Me
• morised and communicated the detailed product portfolio, customising features and
• benefits to align with customer needs and preferences.
• Key Accomplishments:
• ●
• Consistently ranked within the top 1% of sales performers for an impressive 15
• year
• duration, attaining every Presidents Club and Sales incentive offered during my tenure at
• 8x8.
• ●
• Successfully closed some of the most substantial global deals in UCaaS and C
• CaaS,
• contributing significantly to the growth and success of the EMEA region, which emerged
• as the best
• performing region.

Oct 2004 – Mar 2022 · 17 yrs 5 mos

Oct 2004 – Oct 2004 · 0 mo