Apr 2021 – Nov 2023 · 2 yrs 7 mos

• Accomplished Financial Crime Compliance professional with 11 years of proven success in KYC & AML strategy, stakeholder engagement, and global project delivery. A trusted Subject Matter Expert and Independent Quality Assurance Analyst, I’ve led complex initiatives across Europe, APAC, and the UK—partnering with clients to implement new policies, streamline procedures, and ensure regulatory compliance.
• I specialize in risk assessment, sanctions governance, and training design, having worked on high-impact remediation, onboarding, and periodic review programs for major global banks. As a Delivery Lead, I’ve overseen resource planning and revenue management, supported deadline-critical operations, and executed impact analyses for process changes.
• Core Expertise:
• KYC File Quality Assurance & Remediation Strategy
• Policy Implementation & Workflow Optimization
• Risk Profiling (PEPs, UBOs, Source of Wealth)
• Compliance Training & Stakeholder Liaison
• AML Screening using Lexis Nexis, Fircosoft, World Check, PCR
• Data intelligence from Bloomberg, Orbis, D&B, Reuters, Mint Global

Apr 2018 – Mar 2021 · 2 yrs 11 mos

Apr 2016 – Mar 2018 · 1 yr 11 mos

Jun 2014 – Mar 2016 · 1 yr 9 mos · Bangaon Area, India

• Financial professional with banking knowledge of The Patriot Act, U.S., Treasury AML (Anti-Money Laundering) guidelines, PEP (Politically Exposed Person), CIP (Customer Identification Program), EDD (Enhanced Due Diligence), FATCA (Foreign Account Tax Compliance Act), Client on boarding , structure of entities along with strong communication, presentation, interpersonal skills, client relationship and risk and controls.
• The role encompasses a number of tasks involving KYC analysis across multiple business lines and ensuring Anti-Money Laundering (AML) Regulations, policies & procedures are maintained and adhered to.
• Production of KYC profile to the highest quality standard & in line with the latest policies and procedures.
• Obtain & update all missing client documentation from client (with the help of the Relationship Managers (RM) / Client Liaison Group (CLG).
• Communicate clearly in writing with team members, Compliance, RM & Client Liaising Group.
• Interfacing with Compliance, CLG and RMs where applicable especially on matters that involve escalation of pending and ageing profiles.
• Timely and accurate updating of the management information and / or control sheets as advised.
• Proactive and responsible approach to urgent requests and queries from client.
• Handling process initiatives like assessing and delivering the impact of policy changes, process re-engineering and perform the role of Subject Matter Expert.
• Aide management in preparing reports and presentations with respect to the process.
• Perform management and administrative tasks during the absence of line management and to assist line management.
• Interpret regulatory / policy changes and understand their implications. And establish action points arising out of the same and incorporate the impact within laid down procedures.
• Ensure implementation and adherence to audit and compliance requirements and proactively highlight potential issues to the management.

Jul 2010 – May 2014 · 3 yrs 10 mos · Bengaluru Area, India

• Handling escalations for the entire P2P project and preparing RCAs which enhances the process improvement which results in service improvement.
• Conducted process analysis for the entire project to identify the process gaps & implementing process improvements in terms of people, process & technology.
• Preparing Event Chronologies, Root Cause Analysis & solutions for the client escalations received.
• Coordinate with team leads / managers to get the process change documented and obtain approval from the stake holder to implement the process change with immediate effect.
• Interaction with client, stake holder & Suppliers to resolve the escalations.
• Reverse Knowledge Transfer of new process & process change to theteam / team leads / managers and ensure that the processes have been launched on the planned date.
• Part of Supplier Data Management process set up. Incorporated reporting requirements in the report management tool, prepared standard email templates, restructured the follow up process which resulted in quick TAT &proposed to include business support service help desk queries as part of main work flow and implemented the same.
• Preparing monthly / daily reports on client requirement for entire P2P project.
• Schedule meetings with client for quick resolution on escalations.