Aug 2024 – May 2025 · 9 mos · Athens, Georgia, United States

• Conducted graduate research at the intersection of Artificial Intelligence and Human-Computer Interaction, focusing on how AI systems can be designed to sense, interpret, and respond to human emotion.
• Authored and published "Emotions in the Loop: A Survey of Affective Computing for Emotional Support" on arXiv, analyzing recent advances across four domains: AI chatbot applications, multimodal input systems, mental health and therapy applications, and affective computing for safety.
• Examined how Large Language Models including GPT-3.5, GPT-4, and GPT-4o perform on affective computing tasks such as emotion recognition, sentiment analysis, and personality assessment, evaluating transformer-based models (BERT, RoBERTa), neurosymbolic AI frameworks, and multimodal deep learning pipelines across text, audio, and visual inputs. Identified research gaps and proposed future directions for building emotion-aware AI systems that are more empathetic, inclusive, and ethically grounded.

Feb 2024 – Aug 2024 · 6 mos · Athens, Georgia, United States

• Digitized and archived campus building blueprints by scanning physical copies, organizing digital files, and maintaining structured naming conventions to ensure accuracy and long-term accessibility.
• Managed an internal file system, streamlining document retrieval and reducing redundancy through consistent indexing and categorization practices.
• Tracked document processing lifecycle (pending vs. scanned) and maintained archival integrity by cataloging boxed blueprints for the university library.

Apr 2022 – Jul 2023 · 1 yr 3 mos

• Developed complex user stories on Oracle CPQ for IBM’s largest client AT&T – increased product adoption and scope of functionality of the application.
• Led the UI design initiatives towards transforming the layout with customized CSS stylesheets – achieved standardization and alignment with client’s style guide.
• Optimized financial report generation using BML for quotes – enabling data-driven decisions and increasing approval rates.
• Implemented quote escalation functionality with alternate or override approvals, a dynamic progress bar UI using JSON and automated email notifications – enabling real-time tracking of approver hierarchy.
• Contributed to code optimization efforts on legacy features to eliminate nested loops and enhance BMQL queries – boosting application performance above 50%

Jan 2021 – Jul 2023 · 2 yrs 6 mos

• Package specialist trained on Oracle Siebel Integration - to execute projects based on Design Thinking and the Agile framework.

Jul 2020 – Jan 2021 · 6 mos · Bengaluru, Karnataka, India · Remote

• Integrated the digital adoption platform on diverse client web applications like Workday and Salesforce through extensive HTML DOM analysis using JavaScript – transforming user experience and streamlining workflows.
• Resolved technical support tickets – improving system performance, reducing downtime, and enhancing user experience.
• Authored technical articles and led workshops on new mobile features – empowering cross-functional teams.

Aug 2019 – Mar 2020 · 7 mos · India · On-site

• Developed an end-to-end in-campus mobility tracking application – facilitating employees to track buses and rent electric bicycles.
• Led the Android Application development initiative – pioneering a solution for administrators to track vehicle status.