May 2025 – Present · 1 yr 1 mo · Remote

• Lead cross-functional Production Operations teams consisting of DevOps Engineers, Site Reliability Engineers, and System Administrators supporting mission-critical enterprise environments.
• Manage operational support and production readiness for a $150M application portfolio consisting of 100–150 enterprise applications and platform components.
• Direct 24/7 operational support activities for High Value Assets (HVAs), ensuring high availability, rapid incident response, and minimal service disruption.
• Lead Disaster Recovery exercises and authored after-action reporting documentation detailing operational outcomes and improvement opportunities.
• Successfully led enterprise AWS cloud migration utilizing a blue/green deployment strategy, completing full portfolio cutover within established Recovery Time Objectives (RTO).
• Oversee CI/CD deployments and production releases from development through production environments while ensuring operational stability and governance compliance.
• Lead infrastructure modernization initiatives including Windows Server and RHEL migration projects across enterprise application environments.
• Manage vulnerability remediation, patch management, operational readiness, and change management processes utilizing ServiceNow and ITIL best practices.
• Provide leadership and coordination for teams totaling approximately 20–30 personnel across operations and engineering support functions.
• Drive innovation initiatives leveraging AI-assisted development tools including GitHub Copilot to modernize documentation, automate operational workflows, and improve engineering efficiency.
• Implemented AI-assisted workflow improvements including Jira ticket automation, AI-assisted code generation with engineering oversight, and documentation modernization initiatives.

Jan 2023 – May 2025 · 2 yrs 4 mos · Remote

• Engineered SQL Server CI/CD deployment pipelines utilizing DacPac, SSRS automation workflows, and custom PowerShell modules to improve deployment consistency and enforce data integrity requirements.
• Administered enterprise Microsoft SQL Server environments including Always On Availability Groups (AG), Failover Cluster Instances (FCI), replication, SSRS, SSIS, and SSAS technologies supporting high availability production systems.
• Built and maintained SQL Server infrastructure including installation, monitoring, backup administration, patching, replication management, and operational maintenance activities across AWS-hosted environments.
• Managed database and infrastructure security utilizing least privilege access controls, AWS Security Groups, Terraform-managed VPC configurations, TLS/SSL certificate management, DNS registration, and secure encrypted connectivity practices.
• Configured AWS Network Load Balancers (NLBs) and supported secure network architecture for SQL Server environments and enterprise application connectivity.
• Managed operational support and security administration for self-hosted Azure DevOps Server environments hosted on IIS infrastructure.
• Supported complex SQL Server replication and synchronization environments supporting high availability and disaster recovery operations.
• Led database migration initiatives from Azure DevOps to Bitbucket while ensuring schema integrity, operational continuity, and deployment reliability.
• Supported AWS-hosted application infrastructure through system administration, vulnerability remediation, and operational maintenance activities.
• Utilized monitoring and observability solutions including DBA Dash and AWS CloudWatch to support infrastructure visibility, operational health monitoring, and troubleshooting activities.